309 Jobs Found
Healthcare & Professional Specialist Full-time Job
Medical & Healthcare MontréalJob Details
The Healthcare and Professional Specialist is part of a national team responsible for leveraging their expertise for the profitable growth of new high value customers, healthcare and professional customers. He/she acquires new healthcare and professional customer relationships through involvement in industry events and relationships with local Professionals, COI’s serving the segment, Scotiabank Partners and Professional Associations with a footprint in the local market, while retaining and expanding existing ones, as well as from Retail and other internal partners. He/she is responsible for meeting assigned targets, which include asset, deposit and revenue growth and business development activities, retention and referral goals as well as other objectives related to customer service, operational effectiveness and personal development.
What you will be doing...
- Manage and grow a business banking portfolio of existing and new high value healthcare and professional customers, Centers of Influence and professional associations with the purpose of achieving significant growth, retention and other targets while meeting the Bank's Service Standards by:
- Developing and maintaining knowledge of assigned healthcare and professional customers including the nature and progress of their business, their financial position, and the terms and conditions of financial services used
- Providing specialized healthcare and professional customers expertise and business/finance advice which increases the business owner's ability to succeed in their business
- Developing and maintaining business relationships with Centres of Influence (COI) including influential customers, internal and external referral sources
- Responding to requests for service, instructing and guiding customers in service use and confirming their satisfaction with the service
- Taking steps to recover customer relationships, when required
- Acquire new healthcare and professional business owner relationships and expand existing ones to achieve, or assist partners in achieving, sales and other goals by:
- Planning and completing relationship building activities which create sales opportunities and/or provide value to customers, developing and maintaining an awareness of events, trends and practices in the healthcare and professionals markets
- Identifying prospects using multiple channels including asking for referrals from existing customers, collaboration with Scotiabank partners and COIs, developing a network of community business contacts and participating in marketing/educational seminars
- Discovering business and personal banking needs/preferences on both sides of the customer's balance sheet
- Proactively collaborating with Branch Managers and Wealth Management Consultants to ensure a Total Solutions approach (business and personal lending, payments and investments), is provided to each new and existing healthcare and professional customer
- Assisting and advising Scotiabank partners (Branch Managers, SBAs and FAs) in marketing, structuring and closing certain healthcare and professional deals with existing Branch customers
- Responding to requests for business banking solutions by collecting relevant information, processing the requests, and conducting due diligence as applicable
- Negotiating compensation for financial products and services, as applicable and in accordance with Bank policy
- Informing the customer of what to expect and when the service is set up for their use, providing necessary set up instructions where appropriate, and ensuring the set up occurs according to plan
- Manage an assigned credit portfolio at an acceptable level of risk by:
- Working closely with the SPP Solutions Managers/ACE when processing deals
- Leveraging experience & consulting with Regional SPP Specialists, as required
- Completing credit reviews in a timely and sufficiently detailed fashion
- Authorizing, renewing or declining customer requests within standard Bank policies and authorized limits, forwarding others as per established processes
- Preparing and/or ensuring all documentation is properly completed
- Ensuring accounts adhere to the conditions of authorization
- Identifying and resolving deviations from the conditions of authorization
- Identifying deteriorating and/or unsatisfactory trends affecting the loan portfolio, seizing opportunities to reduce risk and loss
- Contribute to Specialty Business Banking’s overall financial and non-financial objectives by:
- Developing an understanding of the branch financial and non-financial goals and how to contribute to them
- Negotiating aggressive yet achievable financial and non-financial goals
- Participating in team meetings, skill-building sessions and one-on-one coaching sessions
- Adhering strictly to Bank and Branch security procedures and assigned authorities and responsibilities, and reporting any unusual occurrences or fraudulent activity to your supervisor as soon as you become aware of it.
- Adhering to and ensuring compliance with regulatory activities and guidelines including Privacy, Anti- Money Laundering/Anti-Terrorist Financing, FCAD, Know Your Customer, CDIC, Occupational Health & Safety
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Champions a high performance environment and contributes to an inclusive work environment.
What you need to succeed...
- At least 2 years of experience in corporate banking and relationship management.
- Basic university/college courses in accounting, finance, business law, and economics, or equivalent work experience
- Expert knowledge of the features and benefits of Small Business products and services, selling approach, selling tools and calculators
- Expert knowledge of the specialist’s marketplace, proven expertise in the healthcare and professional segment within that marketplace
- Expert knowledge of the applicable software and technology platforms for Small Business including the supporting systems such as the ACE and GRM, Sales Builder, Intralink etc.
- Thorough knowledge of applicable risk management policies and processes
- Thorough knowledge of legal and security documentation for small business products
- Thorough and proven knowledge of interviewing, solicitation, marketing and business development techniques
- Thorough knowledge of applicable branch procedures, processes and workflows
- Thorough knowledge of small business legal structures, life cycles and owner characteristics
- Thorough knowledge of business financial statements, especially the healthcare and professional segments
- Working knowledge of the features and benefits of retail products and services
- Working knowledge of other business line/partner offerings (ie. Wealth Management, Commercial Banking, MD Financial, Enterprise Solutions)
- Working knowledge of competitor offerings and alternate sources of financing
- Working knowledge of economic conditions and political events affecting businesses, especially in the professional/ healthcare segment
- The ability to build and maintain key relationships is essential, along with the ability to influence and persuade others. The incumbent must possess tactical planning, implementation and organization skills. A high degree of flexibility is required to adapt to a wide variety of tasks and functions.
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.
Healthcare & Professional Specialist
Scotiabank
MontréalMedical & Healthcare Full-time
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International Office - Brokerage Liaison 08:00 - 12:00 Part-time Job
Administrative Jobs MontréalJob Details
The International Office Brokerage Liaison must have very good multi tasking and decision making skills, in a fast paced and critical import office environment.
Duties and Responsibilities
- Review Broker Age and Warehouse Reports and compile a list of aging shipments. Follow up with brokers, importers and shippers to expedite customs clearance on these aging shipments.
- Respond to broker requests via email and phone.
- Familiarize with customs e-manifest portal in order to check status and link shipments.
- Monitor various reports and take appropriate action when required.
Required Knowledge, Skills and Abilities
- Bilingual
- MS Office (Word and Excel)
- Key Entry skills
- Able to make accurate and timely decisions in a very fast paced environment
- Work in a responsible manner
Preferred Knowledge, Skills and Abilities
- Work Hours Flexibility
- ISPSYS/OPSYS
Note: Testing will be conducted.
Job type: part-time
Work location : 221 32E Avenue, Montréal, QC H8T 3H2
Working schedule: Monday – Friday
Shift start: 8am – 12pm flexibility
Pay rate: $17.30
**Applicant must be able to work up to 25 hours per week**
International Office - Brokerage Liaison 08:00 - 12:00
UPS
MontréalAdministrative Jobs Part-time
17.30
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Graphiste / Graphic Designer Full-time Job
IT & Telecoms MontréalJob Details
The opportunity
CBRE Montreal is actively seeking a proactive and dynamic professional to create best in class promotional material and assist in the execution of a variety of marketing tasks. The qualified candidate must have advanced graphic design experience and be comfortable with layouts; he or she must demonstrate a positive attitude with excellent team spirit. This is a full-time permanent position requiring an in-office presence based out of our Ville Saint-Laurent branch.
Main responsibilities
· Produce high quality marketing materials including
o pitch presentations
o property and portfolio flyers and brochures
o online newsletters
o social media campaigns;
· Bring creativity and innovation to existing marketing materials and practices and propose new avenues;
· Other tasks may be added.
What we require
· 2-4 years of experience in a related field, or a combination of work and educational experience;
· Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator), After Effects and Premiere Pro - an asset;
· Excellent layout skills, innovative spirit and attention to detail;
· Bilingual English/French, spoken and written;
· Experience with social media marketing, web marketing and corporate design an asset;
· Strong communication, organizational and analytical skills;
· Efficiency, speed and reliability in a team environment;
· Ability to work to tight deadlines with minimal supervision and to reprioritize to meet new projects/demands;
Graphiste / Graphic Designer
CBRE
MontréalIT & Telecoms Full-time
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Customer Experience Associate Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate
Scotiabank
MontréalCustomer Service Full-time
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Electrician Full-time Job
Maintenance & Repair MontréalJob Details
The electrician is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems for the assigned facility. The electrician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
At this position level:
- Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
- Trades certification or license in one or more of the following - required:
- Journeyman level Electrician license (must be a member of the CCQ)
KEY DUTIES & RESPONSIBILITIES
Subject to legislative licensing requirements and company policy:
- Performs work in accordance to established processes and practices
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
- Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained
- Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
- Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
- Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
- Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
- Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
- Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
- Participates in facility-related projects
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
- Other duties as assigned
Work Requirements
- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
- Must be willing to wear personal protective equipment
KNOWLEDGE & SKILLS
- More than 4 years of facility operations and maintenance work experience
- High school diploma plus trades training and certification or licensing
- Advanced ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
- Advanced ability to maintain and repair mechanical and electrical building systems and equipment
- Advanced troubleshooting and resolution skills in order to determine and resolve building mechanical and electrical equipment and system issues
- Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
- Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Licenses and/or Professional Accreditation
- Trade certification or license in one or more of the following - required:
- Journeyman level Electrician license (Must be a member of the CCQ)
- Demonstrates an interest in completing, working towards or completed one or more of the following - preferred:
- Facilities Technician Certification
- Systems Maintenance Technician through Building Owners and Managers Institute (BOMI)
- Systems Maintenance Administrator through Building Owners and Managers Institute (BOMI)
- In addition:
- Valid drivers’ license
Electrician
BGIS
MontréalMaintenance & Repair Full-time
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Workplace Experience Supervisor Full-time Job
Human Resources MontréalJob Details
- Coordinate and manage the daily activities of the team. Establish work schedules, assign tasks and provide mutual training to staff.
- Maintain records of costs related to workplace team activities. Review invoices as needed.
- Be responsible for financial activities which include, but are not limited to, financial forecasting, accounts payable and receivable, budgetary control.
- Oversee asset management, end of life cycle of small to medium sized projects.
- Respond to customer inquiries and complaints about Workplace Experience services.
- Approve client documents. Ensure documents comply with brand guidelines. Maintain the integrity of databases and other digital tools associated with service delivery.
- Establish and maintain partnerships with vendors to reduce costs. Participate in negotiations for contracted services. Confirm that all vendors have proof of insurance and up-to-date contract documentation.
- Deliver a world-class onboarding experience for new employees. Implement new techniques to enable the team to achieve its goals.
- Ensure that safety standards are always respected by staff, customers and suppliers. Contribute to the development of the department's business continuity plan.
- Solve complex problems and identify appropriate approaches to existing solutions to achieve team objectives.
- Assume responsibility for occasional emergency care activities
- Possibly establish new techniques to ensure the team is able to achieve its objectives.
- Directly influence team goals as well as the goals of related teams.
- Ensure that personal and team results have a positive impact on client objectives.
- Lead by example and act in accordance with CBRE’s RISE values. Advise the team by applying basic knowledge of practices and procedures. Work to achieve consensus.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
- Maintain records of costs incurred by workplace team activities. Review invoices as needed.
- Responsible for financial activities that includes but not limited to finance forecast account receivable payable budget control.
- Oversee asset management, end of life cycle of small to medium sized projects.
- Respond to customer requests and complaints about the experience services department.
- Approve client materials. Ensure materials align with brand guidelines. Maintain the integrity of databases and other digital tools associated with service delivery.
- Develop and maintain vendor partnerships with the intention of cost-saving efforts. Assist with negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
- Deliver a world-class orientation experience to new employees. Establish new techniques to ensure the team can meet its objectives.
- Always enforce safety standards with employees, clients, and vendors. Assist in the completion of the Service Business Continuity plan.
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- Responsible for occasional emergency on call activities
- May establish new techniques to ensure the team is able to meet its objectives.
- Has a direct impact on the team objectives as well as the objectives of related teams.
- Ensure personal and team outcomes have a positive impact on customer objectives.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
- Applicants must be currently authorized to work in Canada without requiring visa sponsorship now or in the future.
- High school diploma or high school equivalency with at least 5 years of professional experience.
- Experience in a team leader or supervisory position (desirable).
- Thorough understanding of a range of processes, procedures, systems and concepts within own function and basic knowledge of related functions.
- Ability to explain complex concepts or sensitive information.
- Complete proficiency in Microsoft Office products. For example, Word, Excel, Outlook, etc.
- Excellent organizational skills and a spirit of curiosity.
- Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
- High School Diploma or GED with 5+ years of job-related experience. Prior shift leader or supervisory experience preferred.
- In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
- Requires the ability to explain complex concepts or sensitive information.
- Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Excellent organizational skills with a master-level inquisitive mindset.
Workplace Experience Supervisor
CBRE
MontréalHuman Resources Full-time
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Administrative receptionist Full-time Job
Administrative Jobs MontréalJob Details
The opportunity
The Administrative Assistant provides professional bilingual administrative & reception support to our Montreal Wealth Management team. This key role contributes to a positive and supportive team environment while providing excellent service to our financial professionals and clients. A high level of confidentiality and proactivity is expected.
The day-to-day
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Administrative support. Filling , photocopying, maintain archive records (MS Excel and scanning document.
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Internal Committees. Participate in various committees and play an important role in supporting overall team engagement.
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Customer support. Maintain Financial Planning and Tax filing systems: create and file new client files, remove and process inactive ones, ensure accessibility. Enter client file records (CFRs) in accounting software.
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Financials. Coordinate billing for finance team. Gather payable for accounting team.
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Scheduling. Schedule client meetings for the advisors as well as internal team meetings as required.
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Office organization. Maintain office supplies inventory, marketing materials – prepare and assist in projects as required.
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Correspondence. Assist in the distribution of reports, newsletters, mass mailings, and all outgoing mail (including registered mail), couriers and incoming mail.
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Reception. Perform all reception duties including answering phones and greeting clients.
The successful incumbent
Bilingual Professional Administrator. Relationship builder. Trusted. Respected. Agile.
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Bilingual professional administrator. You are a proven administrator, bilingual in French & English (verbal & written) with 3 years experience. You are hardworking and confident in your abilities. You bring and portray a positive attitude at all times & a trusted go-to.
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Relationship builder. Demonstrated ability to build and maintain relationships with management, staff, and clients to enhance professionalism and productivity.
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Trusted. Demonstrate respect, maintains confidentiality, and honors commitments.
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Respected. You will utilize strong interpersonal skills to engage people sensitively, tactfully, diplomatically, and professionally.
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Agile. Highly flexible with strong interpersonal and communication skills, both written and verbal, that allow one to work effectively in a diverse environment.
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Clear communicator. Clearly conveys information in French & English, engaging the audience to ensure the message is delivered and understood, creating a positive first impression with confidence and respect.
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Reliable. As a highly regarded professional, your day will include multiple competing tasks. You will prioritize work and manage high volumes of information efficiently and accurately.
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Technically efficient. You are proficient with Microsoft Office Suite of products and are adept at learning new software as needed.
Why work with us?
Values-driven, people-first benefits
Wellness matters. We offer an award-winning benefits package that includes a health coverage tailored to best meet the needs of our diverse & multigenerational workforce including a flexible wellness program & generous time-away options to unplug, rest & recover.
Pride in our people. We believe people are our best asset. Bring your whole self to work in an inclusive space where your perspective matters. Find a community within the CWB family in our Employee Represented Groups (ERGs) and develop your professional goals through our organization-wide coaching services.
Giving as we grow. We support our people and the communities they live in. Peer-to-peer recognition programs for day-to-day wins and milestones encourage a healthy spirit of professional growth. Other financial rewards include competitive base salary and pay-for-performance incentives, RRSP matching, and company ownership.
We also create opportunities for you to get involved in community fundraising initiatives, so you can give back to others. And under our ESG and sustainability-focused business model, you can feel proud of where you invest your talents.
Get ready to live your best life with a career at CWB Wealth. Apply today.
#LI-SA1
IND-SA
Closing Date:
* Position closed at 12:01am on the close date identified below.
12/3/2024
Administrative receptionist
CWB Financial Group
MontréalAdministrative Jobs Full-time
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Internal Auditor Full-time Job
Human Resources MontréalJob Details
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:
- Operational Audits;
- Risk Management;
- Financial Compliance (52-109).
How you will make contributions that matter...
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Conduct Operational and Financial Compliance 52-109 audits:
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Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls.
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Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements.
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With support, draft audit report findings that document the results and findings of the engagements.
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Perform follow-up reviews to verify that management action plans have been effectively implemented.
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Provide periodic updates to team members on the status of assigned work.
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Assist in the planning and execution of the risk management assessments:
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Identify and update key risk indicators, analyze for trends in risks, discuss with key stakeholders, and make recommendations on risk levels;
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With supervision, identify mitigations that address risks identified;
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Support the preparation of periodic risk management updates or other related reports;
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Collaborate on risk assessments; supporting the documentation and reporting of results to Management.
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Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment.
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Support the Internal Audit team with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls.
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Assist in various strategic initiatives of the Internal Audit department to help achieve the Company’s objectives.
You are best suited for the role if you…
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Bachelor’s degree in Commerce, Business Administration, Accounting, or in a related field.
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Professional designation or in process of completion (CPA CA, CIA, CFE, or equivalent).
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2 years minimum of experience in audit; internal audit; operational audit experience is a plus.
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Strong critical and analytical skills, and sound judgement required (analyze processes and related internal controls).
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Ability to work independently with regular supervision, very high level of professionalism and teamwork skills.
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Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus.
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Understands Internal Audit’s purpose and role within the organization.
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Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus.
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General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification.
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Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus.
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Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus.
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Acts as an ethical, proactive, and objective professional.
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Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity and transparency.
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Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines.
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Mobility as function requires travel (5%-10%) (Canada, United States, Argentina, United Kingdom, Australia).
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees by providing them with…
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Competitive salaries
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A hybrid work environment with the possibility to work from home 2 days a week
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Advantageous corporate agreements
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Full range of group insurance benefits
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Group retirement pension plan with employer contribution
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Purchase option of company stocks
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Group RRSP
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Health and wellness program in the workplace
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Assistance program for employees and their families
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Saputo products at a discounted price
SALARY RANGE:
$65,010 - $85,320
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Internal Auditor
Saputo Diary
MontréalHuman Resources Full-time
65,010 - 85,320
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Assignment Manager Full-time Job
Management MontréalJob Details
Reporting directly to the Branch Manager, the incumbent is responsible for autonomously managing, establishing, maintaining and reviewing work schedules. He/she must also fill vacant positions with available employees, inform employees of schedules and minimize overtime by implementing effective scheduling strategies.
Job Requirements:
MAIN FUNCTIONS:
- The duties listed describe the job role of this position. Specific responsibilities and tasks may vary and be documented separately. The employee may not be required to perform all duties listed. Additional responsibilities may be assigned and duties may be modified, depending on business needs.
- All responsibilities or tasks are considered core functions, unless such responsibilities or tasks are unrelated to the listed functions, in which case they are considered other (non-core) functions.
- Employees are held accountable for the successful performance of duties. Job performance standards may be documented separately and may include duties, objectives, responsibilities or tasks not specifically listed herein.
- When performing duties, responsibilities or tasks, employees are required to know and follow safe work practices and to be aware of the company's policies and procedures relating to workplace safety, including but not limited to safety rules and regulations. Employees are required to inform the manager after becoming aware of unsafe working conditions.
- All duties, responsibilities or tasks must be performed in an honest, ethical and professional manner and in accordance with applicable company policies and procedures. In cases of uncertainty or lack of knowledge of company policies and procedures, employees are required to seek clarification or explanation from the senior manager or an authorized company representative.
RESPONSIBILITIES: - Manage work schedules of security guards and supervisors at client sites; manage the scheduling process to optimize operating results and minimize overtime; determine the best resolution to staffing issues.
- Ensure position coverage at all times; track leave requests, including vacation and personal leave requests to ensure position coverage; respond to emergencies, cancellations and absences to ensure positions at client sites are covered; act as a call center for remote positions.
- Ensure accuracy of payroll hours and billing data; verify billing and payroll reports and correct discrepancies; interact with accounts receivable and payroll departments to make corrections.
- Stay up to date with site contracts and training requirements, availability and hours worked of security guards.
- Coordinate schedule changes with management, supervisors and staff; act as liaison with customers, management and staff to resolve scheduling, training, billing and payroll issues.
- Ensure sufficient security personnel are available to cover vacancies created by absences and cancellations.
- Coordinate daily assignments and schedules of supervisory staff; inform supervisors of schedule changes and new security guard schedules.
Inform management of vacancies as they arise; assist in screening security guard candidates; interview new security guards as required to determine availability for vacant shifts; fill security guard positions according to requirements and qualifications. - Make recommendations on the removal of security officers from positions based on customer complaints, attendance issues and other performance problems; advise management on staffing issues that may arise as customer requirements change.
- Administer progressive discipline as needed.
- Maintain records of security officer qualifications, accreditations and training and coordinate on-site training requirements with on-site supervisor to meet client needs.
- Manage key and equipment control processes.
POSITION SPECIFICITIES:
- In-depth understanding of security activities.
- Accurately assess employees' strengths and development needs and provide feedback and coaching as deemed necessary.
- Must be able to organize and prioritize to ensure efficient operations and accomplish stated objectives.
- Must have a high level of experience interacting with people within the organization and have the ability to adapt to the varying levels of communication required for each group.
- Must possess the ability to discuss positive and negative situations with these individuals in a manner to ensure that the necessary objective is achieved with a positive outcome.
- Strong communication and interpersonal skills.
- Ability to work variable hours, including on-call responsibilities outside of business hours.
- Proficiency in various software, including Microsoft Word, Excel and PowerPoint.
- QUALIFICATIONS :
- College diploma in a related discipline or equivalent.
At least two (2) years of related experience. - WORKING CONDITIONS (physical/mental demands):
- With or without reasonable accommodation, the incumbent must possess the physical and mental capacity to perform the essential functions effectively. In addition to other demands, the demands of the position include, but are not limited to:
- Maintain calm when interacting with authorities, senior management, customers and staff, occasionally in emergency conditions and pressure situations.
- Submit to and meet company standards for background and reference checks and behavioral screening tests.
Manage multiple tasks simultaneously. - Processing and being exposed to sensitive and confidential information.
- Regularly use a vehicle to carry out tasks.
- Travel regularly or frequently to various company offices and other locations.
Lead, motivate, train and mentor staff in a positive manner. - Read and analyze reports and data, including use of computers.
#AF-QUEBEC
Assignment Manager
Securitas Canada
MontréalManagement Full-time
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ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs MontréalJob Details
Primarily, the administrative partner assists the advisor with the day-to-day operations and administration of the business. He or she may assist more than one advisor, for multiple types of businesses.
Is this position right for you? For this position you will need to:
Ensure a high level of customer service:
- Assist the Advisor in the regular review of client portfolios to define client needs for the services of the expert team
- Review the portfolio to ensure that it matches the current or updated risk profile and is aligned with the applicable investment program
- Collect research materials and product information from internal and external sources
- Place client orders in accordance with client or advisor instructions
- Stay informed of trading rules and activities as they relate to client accounts
Ensuring efficient administration for the client:
- Follow up with clients regarding missing documents that are required in accordance with regulatory requirements applicable to the industry
- Maintain customer records and information in appropriate systems
- Review current transactions and all entries in the system to ensure their timeliness and accuracy
- Respond promptly to customer inquiries
- Resolve customer issues and complete customer transactions quickly and accurately; bring such issues to the advisor's attention when appropriate.
- Provide instructions regarding withdrawals, deposits, exchanges and transfers in accordance with the client's or advisor's instructions
- Ensure all customer interactions are accurately recorded
- Understanding Document Requirements for All Account Types
Provide assistance to the advisor regarding marketing:
- Identify opportunities to raise additional assets or increase revenue from existing clients (e.g., referrals, asset consolidation, insurance, etc.)
- Write, distribute and maintain marketing materials
- Organize customer events including training dinners, seminars and customer appreciation events
- Maintain and coordinate electronic marketing activities
- Manage the approval process for all marketing-related communications and mass communications
Supporting the growth of the advisor's business:
- Review and reduce all restricted accounts
- Manage the bank recommendation process
- Helping to generate ideas
- Review daily commission reports and follow up on unpaid commissions
- Identify and track growth bonus payments made
- Prepare, analyze and present to the advisor, in particular, reports and recommendations, financial plans and concepts, insurance, annual summaries of operations
- Formulate recommendations aimed at improving business processes and increasing the value of the client portfolio and regarding the use of our team of experts
Contribute to the efficient functioning of the branch team:
- Build effective working relationships among team members as well as with representatives from various business sectors and functions
- Providing high quality customer service
- Foster a culture of open and honest communication
- Actively participate in all contact activities and team meetings
- Encourage the production of new ideas and new ways of doing things
- Actively transmit knowledge and experiences to improve the skills of all team members
Do you have what it takes to succeed in this role? We would be happy to work with you if you meet the following requirements:
- Canadian Securities Course (CSC)
- Course on the Manual on Standards of Conduct (MSC)
- Training program for investment representatives
- Post-secondary education
- Excellent written and oral communication skills
- Excellent organizational skills
- Initiative and autonomy
- Ability to meet deadlines
- Knowledge of compliance regulations applicable to the industry and the company
- Willingness to receive direction from the advisor(s) regarding client transactions
What's in it for you?
- A dynamic and flexible working environment.
- The ability to build long-term relationships with clients by providing exceptional advice and service.
- The ability to deliver an excellent customer experience.
- A corporate culture that emphasizes diversity, respect and inclusion.
In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.
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ScotiaMcLeod Administrative Associate
Scotiabank
MontréalAdministrative Jobs Full-time
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Marketing Specialist, Grocery Store Network Full-time Job
Marketing & Communication MontréalJob Details
The titles
As a Merchandising Specialist , you will be part of a global sales team. The Merchandiser will work in collaboration with the regional sales team and will report to the Area Manager. You will carry out merchandising activities according to the established plan and the available space in order to ensure the effective marketing of Molson products to customers in your territory in order to achieve sales volume and market share objectives. You will design and arrange displays, you will have to ensure the availability, visibility and accessibility of products and will contribute to maintaining good business relationships with your customers.
- Schedule: Monday to Friday
- Annual salary of $42,292 + $0.55/km
- Social benefits
- Company branded clothing will be provided
- Possibility of participation in the pension fund
Responsibilities:
- Carry out merchandising activities in your territory according to the defined parameters as well as your visiting schedule;
- Ensure excellent merchandising activities and proper use of advertising materials in your territory;
- Optimize the distribution and presentation of doors in store (rotation, new products, etc.);
- Seize all opportunities for additional sales through new merchandising spaces at your customers' premises;
- Develop and maintain privileged business relationships with your customers by ensuring that problems are resolved quickly and that their level of satisfaction is optimal;
- Enter orders into systems and work closely with the Telesales department;
- Stay abreast of competitive initiatives and initiate appropriate actions.
Other qualifications:
- You have at least a DES. A DEC or Baccalaureate in a relevant field will be considered an asset;
- You have a minimum of one (1) year of experience in the field of merchandising or sales.
- Experience in the food industry is a strong asset;
- You know the main merchandising and sales techniques
- You have a valid class 5 driving license and a car for your travel and the transport of promotional materials;
- You are bilingual (French and English), both orally and in writing;
- You are dynamic, an excellent communicator, able to demonstrate autonomy, initiative and creativity;
- You are available for a work schedule from Monday to Friday
- You share Molson's values: integrity and respect, excellence, quality, creativity and passion.
Work Perk You Should Know :
- As a global family brewer, we have the scale to deliver big projects while continuing to know our colleagues around the world intimately.
- We do our part to make a difference. From donating to charities to building parks together, our efforts to give back to the community are an integral part of our culture and identity.
- Your flexible work schedule ensures you have a balance between your professional and personal life.
- You can become a certified beer enthusiast through our on-site training program that includes a wide range of topics from brewing techniques to beer tasting to beer and food pairings.
- You have access to trendy branded clothing and merchandise, great events, a beer allowance, an employee assistance program and discount programs.
- You have the opportunity to work in a fast-paced, innovative company and meet passionate colleagues and partners with diverse backgrounds and experiences.
Marketing Specialist, Grocery Store Network
Molson CoorsBeverageCompany
MontréalMarketing & Communication Full-time
42,292
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Customer Experience Agent Full-time Job
Customer Service MontréalJob Details
Our Montreal team is currently looking for Customer Experience Agents to support operations. Customer Experience Agents play an important role in taking orders from our customers (by phone) as well as in selling and promoting our products.
Job characteristics:
- Day job
- Work Monday to Friday from 7:30 a.m. to 4:30 p.m.
- 40 hour work week
- Salary of $48,923.75 per year with possibility of variable compensation of 15%
Responsibilities :
- Seize all sales opportunities in your territory and with your customers;
- Sell the various promotional plans and promote new products according to the company's strategies and established objectives;
- Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives;
- Take and manage customer inventories by bringing them to an ideal level taking into account sales opportunities that arise;
- Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer;
- Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers;
- Provide the necessary support to your work colleagues according to the need and workload.
Qualifications:
- You have a secondary school diploma (DES);
- You are bilingual (French and English);
- You are proficient in the Microsoft Office suite – particularly Excel;
- You have 1 to 3 years of experience in sales or customer service;
- You are available to work a daytime schedule from Monday to Friday;
- You are good at communications and interpersonal skills;
- You are results-oriented and know how to demonstrate perseverance and adaptability;
- You are a good listener and are able to provide creative solutions to meet customer needs;
- You have good judgment and are able to adapt to changing contexts in a dynamic environment;
- You have good problem-solving skills and know how to use creativity;
- You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships.
Job Benefits You Should Know:
-
Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office
-
We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities.
-
We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are.
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Participation in a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and organization-wide networking
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Ability to grow and develop your career through our Premier Choice learning opportunities
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Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, the option to contribute to an incredible employer-matched pension fund, generous paid time off plans, an engaging wellness program and an Employee Assistance Program (EAP) with incredible resources
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On-site pub, access to trendy designer clothing and accessories, great headline events, and of course…free beer and drinks!
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Work in a dynamic and innovative company, meet passionate colleagues and partners with diverse experiences and skills.
Customer Experience Agent
Molson CoorsBeverageCompany
MontréalCustomer Service Full-time
48,923.75
Learn More