Dispatcher Full-time Job

We are seeking an organized and detail-oriented Dispatcher to manage pickup coordination across Newfoundland and Labrador (NL), Nova Scotia (NS), Prince Edward Island (PEI), and New Brunswick (NB). This role requires a solid understanding of Atlantic Canada’s geography and the ability to handle multiple tasks in a fast-paced logistics environment

How You’ll Help: 

• Coordinate and assign daily pickup requests across terminals.
• Monitor and update TMS to ensure all pickups are actioned.
• Reschedule missed pickups and maintain clear documentation in the system.
• Review Terminal Reports daily for accuracy and address discrepancies with terminals.
• Communicate effectively with drivers and terminals to resolve issues and ensure operations run smoothly.
• Maintain up-to-date records and ensure system data is accurate.
• Identify and recommend process improvements to enhance efficiency.
• Provide detailed end-of-shift handovers for seamless transitions

Your Skills and Experience: 

• Strong knowledge of Atlantic Canada’s geography (NL, NS, PEI, NB).
• Excellent organizational, problem-solving, and communication skills.
• Proficiency in logistics systems and excel is an asset.
• Ability to manage high volumes of communication and multitask effectively.
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
• Results focused
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
• Must have a strong sense of urgency
• Must be able to work under a flexible work schedule 
• Must be a hands on operator, trainer, coach and mentor
• Must be able to build and maintain relationships 

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.
We believe our people are our greatest strength. For over a decade, weve been recognized as one of Canadas Best Managed Companies. Weve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.