Inside Sales Representative Full-time Job
Nov 6th, 2024 at 16:16 Sales & Retail Laval 24 views Reference: 10149Job Details
You would be in direct and exclusive contact with the clients who are granted the Red Carpet “treatment” . You are responsible for responding to clients, preparing quotes and taking orders via email or through any transactional platform used by clients.
What you will do
- Inform customers and promote our products according to their needs by providing them with the necessary technical information on Plumbing, Air Conditioning, Ventilation, Air Conditioning and Refrigeration (HVAC-R) products;
- Check inventory as needed, prepare quotes, take orders and enter orders into the computer system;
- Monitor client project timelines;
- Ensure cost-effective price management;
- Provide an exceptional level of customer service;
- Develop and maintain good business relationships with customers;
- Achieve the targets and objectives determined by Management;
- Provide support to other members of the Red Carpet team;
- Maintain ongoing relationships with the various departments of the company;
- Use the Red Carpet department tools according to the methods prescribed by the department;
- Other related tasks as required.
What you will bring
- Experience and ease in sales;
- Comfortable with computer software including the Office suite (OneNote, Outlook, Excel, etc.) and AS400;
- Knowledge of plumbing (HVAC-R an asset) or DEC in building mechanics (an asset);
- Demonstrate initiative, autonomy, dynamism and interpersonal skills;
- Strong customer service skills;
- Ability to make decisions;
- Ability to manage time effectively;
- Strong attention to detail;
- Functional bilingualism to discuss with internal employees in different provinces
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Company Description
Wolseley Canada is part of Ferguson plc, a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. Ferguson is headquartered in the U.K., with its operations and associates solely focused on North America and managed from Newport News, Virginia. With approximately 36,000 associates across 1,700 locations in North America, Ferguson exists to make our customers' complex projects simple, successful and sustainable.