6 Jobs Found
Director, Strategic Communications & Customer Service Full-time Job
Marketing & Communication ReginaJob Details
Are you a strategic leader with a passion for corporate communications, public engagement and media relations? The City of Regina is seeking a dynamic Director, Strategic Communications & Customer Service to drive the development and execution of corporate-level communication strategies. This senior leadership role provides expert advice to the Deputy City Manager: Communications, Service Regina & Tourism as well as other executive leadership and Council, ensuring a proactive and responsive approach to both crisis and non-crisis communication. With a focus on transparency, citizen engagement, and brand management, you will oversee internal and external communications, public relations, engagement, and media relations while championing a customer-centric service model.
In this high-impact role, you will collaborate with senior leaders to shape and implement strategic initiatives that align with the City's long-term vision. You will be responsible for media relations, stakeholder engagement, and Service Regina while leading a high-performing team dedicated to enhancing the City's reputation. Your expertise in government relations, policy development, and issues management will be key in navigating complex and politically sensitive matters. Additionally, you will drive innovative public engagement strategies, ensuring the City maintains strong relationships with residents, businesses, Indigenous communities, and government partners.
We are looking for a forward-thinking leader with exceptional communication skills, political acumen, and the ability to manage high-profile projects in a fast-paced environment. If you have extensive experience in strategic communications, media relations, and stakeholder engagement at a senior level, we invite you to join our team and make a lasting impact on our community.
Key Duties & Responsibilities
- Develop and execute corporate communication strategies that enhance transparency, public engagement, and brand reputation.
- Provide strategic counsel to the Deputy City Manager, executive leadership, and City Council on communications and public relations.
- Oversee media relations, stakeholder engagement, and internal and external communications.
- Lead Service Regina, ensuring a customer-focused service model.
- Manage crisis communications and issues management.
- Implement public engagement strategies to strengthen relationships with residents, businesses, Indigenous communities, and government partners.
- Align communication strategies with the City's long-term vision and strategic priorities.
- Lead, mentor, and develop a high-performing team committed to excellence.
- Monitor public sentiment and emerging issues to proactively address challenges.
- Represent the City in public forums and stakeholder meetings.
Key Qualifications
- Bachelor’s or Master’s degree in Communications, Public Relations, Political Science, Business Administration, or a related field.
- 5 – 10 years senior leadership experience in strategic communications, media relations, and stakeholder engagement.
- Expertise in crisis communication and issues management.
- Strong political acumen and ability to navigate complex and sensitive situations.
- Proven success in leading public engagement initiatives and managing corporate reputation.
- Demonstrated ability to develop and lead high-performing teams.
- Excellent verbal and written communication skills, including experience in public speaking and media relations.
- Ability to manage multiple priorities in a fast-paced environment.
- Knowledge of municipal government operations and public sector communications is an asset.
Additional Requirements:
- Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
- Proof of education is required.
- Additional assessments may be conducted to evaluate competencies, skills, and knowledge.
Director, Strategic Communications & Customer Service
City Of Regina
ReginaMarketing & Communication Full-time
125,549 - 167,402
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Senior Communications Strategist Full-time Job
Marketing & Communication ReginaJob Details
Closing Date: February 4, 2025
The City of Regina is making changes to its communications approach and is looking for talented storytellers to help inform, educate, and inspire Regina residents.
This is the job for you if:
- You have curiosity. You will continuously learn about City programs, services, and initiatives and be challenged to find the best way to communicate them to residents. A love for learning and a desire to really understand how things work will be an asset.
- You see opportunities. Every project, service, and initiative comes with its own set of unique communications requirements. Do you think outside the box and thrive on finding new solutions?
- You find a story to tell in everything. We need talented storytellers to share information with residents that engages them and helps them stay informed.
- You are a self-starter who works well independently and as part of a team. You have solid communication experience which when combined with your independent nature allows you to easily chart a strong and strategic path forward as it relates to communication activities.
The successful candidate will develop and execute strategic communications and marketing plans to support City programs and services. They will collaborate closely with departments and deploy targeted tactics to achieve business goals. From traditional to digital media, they will craft various materials such as news releases and social media content. With strong analytical skills, they will conduct research and problem-solving to meet tight deadlines.
Key Duties & Responsibilities
- Develop and deliver effective communications and marketing strategies.
- Proactively work with colleagues in communications and across the organization.
- Provide strategic advice to interdepartmental teams.
- Prepare news releases, briefing notes, digital content, ads and other communications materials.
- Manage portfolio workplans, budgets and identify resource requirements.
- Research, identify and advise on emerging communications issues and challenges and work with teams and clients to address them.
- Participate in change management communications planning.
- Perform other work as required.
Key Qualifications
- The knowledge, skills and abilities required are obtained through completion of a University Degree in Communications, Business Administration, Journalism, English (or similar program) or a two (2) year diploma in Public Relations, in addition to directly related work experience.
- Minimum of five (5) years' experience in a communications environment or an equivalent combination of education and experience.
- Ability to express ideas effectively both verbally and in writing.
- Excellent interpersonal and relationship-building skills. Strong analytical skills.
- Proven ability to effectively work independently in a demanding day-to-day environment.
- Ability to take a leadership role and manage issues. Project management knowledge, skills, and abilities.
- Ability to work with employees at all levels of the organization and elected officials.
- Political acumen is considered an asset.
- Demonstrated results in effective use of best-practice strategic communications planning and the ability to effectively implement and evaluate communications strategies.
- Demonstrated skill in adapting diverse communication techniques to various situations and circumstances.
- Experience in working in teams to plan, execute and report on engagement activities.
- Continuing record of professional development.
Working/Other Conditions
- Candidates must be available to work in the office during standard business hours.
Additional Requirements:
- Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
- Proof of education is required.
- Additional assessments may be conducted to evaluate competencies, skills, and knowledge.
Senior Communications Strategist
City Of Regina
ReginaMarketing & Communication Full-time
39.44 - 49.32
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Manager, External Communications Full-time Job
Marketing & Communication ReginaJob Details
The City of Regina is seeking an experienced and innovative Manager, External Communications, to lead and develop effective communication strategies that strengthen relationships, enhance public trust, and support the City's strategic goals. This role is critical in ensuring that internal and external stakeholders are informed, engaged, and aligned with the City's vision. Ready to join our team? Apply now!
Key Duties & Responsibilities
- Plan and Execute Strategies: Develop, evaluate, and adjust communication and marketing plans aligned with City goals.
- Policy & Compliance: Establish policies, mitigate risks, and ensure compliance with safety and regulatory standards.
- Financial Oversight: Prepare and manage budgets, oversee procurement, and lead contract negotiations.
- Stakeholder Collaboration: Build strong relationships, facilitate collaboration, and resolve service issues.
- Team Leadership: Develop workforce plans, mentor staff, and ensure compliance with collective agreements.
- Communication Management: Oversee materials creation, manage crisis communications, and ensure consistent messaging.
- Performance Optimization: Analyze metrics to improve communication strategies and outcomes.
Key Qualifications
- Advanced knowledge of communication strategies, media relations, and crisis management.
- Expertise in program planning, budgeting, and performance management.
- Strong understanding of labour legislation, collective agreements, and customer service principles.
- Exceptional communication, interpersonal, and leadership abilities.
- Proficient in managing complex, multi-departmental challenges and creative problem-solving.
- Ability to align communication strategies with corporate priorities and build consensus.
Working Conditions
- Work primarily conducted in City facilities with standard office conditions.
- Occasional high-pressure situations requiring timely and strategic decision-making.
Additional Requirements:
- Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
- Proof of education is required.
- Additional assessments may be conducted to evaluate competencies, skills, and knowledge.
Closing Date: January 31, 2025
Manager, External Communications
City Of Regina
ReginaMarketing & Communication Full-time
100,469 - 133,956
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Senior Communications Strategist Full-time Job
Marketing & Communication ReginaJob Details
Are you an experienced communications professional? We're seeking a Senior Communications Strategist to join the Strategic Communications Department for a two (2) year term to develop and execute strategic communications and marketing plans aligned with our city's objectives.
Reporting to the Senior Communications Advisor, you will be focusing your efforts on collaborating closely with departments and deploying targeted tactics to achieve business goals. From traditional to digital media, you'll craft various materials such as news releases and social media content. With strong analytical skills, you'll conduct research and problem-solving to meet tight deadlines. Ready to join our team? Apply now!
Key Duties & Responsibilities
- Develop and deliver effective communications and marketing strategies for communications projects using best professional practices.
- Proactively work with colleagues in communications and across the organization to align and deploy communication strategies, messages, and activities.
- Participate as a communications expert on interdepartmental project teams to provide strategic advice.
- Prepare, or collaborate on the production of communications tactics such as news releases, briefing notes, digital content, ads and other communications materials as appropriate.
- Manage portfolio workplans, budgets and identify resource requirements to ensure the effective delivery of high-quality corporate communications.
- Research, identify and advise on emerging communications issues and challenges and work with teams and clients to address them.
- Participate in change management communications planning.
- Perform other work as required.
Key Qualifications
- The knowledge, skills and abilities required are obtained through completion of a University Degree in Communications, Business Administration, Journalism, English (or similar program) or a two (2) year diploma in Public Relations, in addition to directly related work experience.
- Minimum of five (5) years' experience in a communications environment or an equivalent combination of education and experience.
- Ability to express ideas effectively both verbally and in writing.
- Excellent interpersonal and relationship-building skills. Strong analytical skills.
- Proven ability to effectively work independently in a demanding day-to-day environment.
- Ability to take a leadership role and manage issues.
- Project management knowledge, skills, and abilities.
- Ability to work with employees at all levels of the organization and elected officials.
- Political acumen is considered an asset.
- Demonstrated results in effective use of best-practice strategic communications planning and the ability to effectively implement and evaluate communications strategies.
- Demonstrated skill in adapting diverse communication techniques to various situations and circumstances.
- Experience in working in teams to plan, execute and report on engagement activities.
- Continuing record of professional development.
- Municipal government experience is an asset but not required.
Additional Requirements:
- Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
- Proof of education is required.
- Additional assessments may be conducted to evaluate competencies, skills, and knowledge.
Senior Communications Strategist
City Of Regina
ReginaMarketing & Communication Full-time
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Senior Communications Strategist Full-time Job
Marketing & Communication ReginaJob Details
Are you an experienced communications professional? We're seeking a Senior Communications Strategist to join the Strategic Communications Department for a two (2) year term to develop and execute strategic communications and marketing plans aligned with our city's objectives.
Reporting to the Senior Communications Advisor, you will be focusing your efforts on collaborating closely with departments and deploying targeted tactics to achieve business goals. From traditional to digital media, you'll craft various materials such as news releases and social media content. With strong analytical skills, you'll conduct research and problem-solving to meet tight deadlines. Ready to join our team? Apply now!
Key Duties & Responsibilities
- Develop and deliver effective communications and marketing strategies for communications projects using best professional practices.
- Proactively work with colleagues in communications and across the organization to align and deploy communication strategies, messages, and activities.
- Participate as a communications expert on interdepartmental project teams to provide strategic advice.
- Prepare, or collaborate on the production of communications tactics such as news releases, briefing notes, digital content, ads and other communications materials as appropriate.
- Manage portfolio workplans, budgets and identify resource requirements to ensure the effective delivery of high-quality corporate communications.
- Research, identify and advise on emerging communications issues and challenges and work with teams and clients to address them.
- Participate in change management communications planning.
- Perform other work as required.
Key Qualifications
- The knowledge, skills and abilities required are obtained through completion of a University Degree in Communications, Business Administration, Journalism, English (or similar program) or a two (2) year diploma in Public Relations, in addition to directly related work experience.
- Minimum of five (5) years' experience in a communications environment or an equivalent combination of education and experience.
- Ability to express ideas effectively both verbally and in writing.
- Excellent interpersonal and relationship-building skills. Strong analytical skills.
- Proven ability to effectively work independently in a demanding day-to-day environment.
- Ability to take a leadership role and manage issues.
- Project management knowledge, skills, and abilities.
- Ability to work with employees at all levels of the organization and elected officials.
- Political acumen is considered an asset.
- Demonstrated results in effective use of best-practice strategic communications planning and the ability to effectively implement and evaluate communications strategies.
- Demonstrated skill in adapting diverse communication techniques to various situations and circumstances.
- Experience in working in teams to plan, execute and report on engagement activities.
- Continuing record of professional development.
- Municipal government experience is an asset but not required.
Additional Requirements:
- Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
- Proof of education is required.
- Additional assessments may be conducted to evaluate competencies, skills, and knowledge.
Senior Communications Strategist
City Of Regina
ReginaMarketing & Communication Full-time
39.44 - 49.32
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Manager, Marketing & Communications Full-time Job
Marketing & Communication ReginaJob Details
Closing Date: June 10, 2024
More than 230,000 residents rely on the services offered by the City of Regina every day. Across over 60 lines of business, City of Regina employees contribute to the vision to be Canada's most vibrant, inclusive, attractive, sustainable community, where people live in harmony and thrive in opportunity.
Join Tourism Regina, a branch within the City of Regina administration, and make a significant impact showcasing the best of Regina as the Manager, Marketing & Communications!
You will be the creative force behind captivating campaigns that attract new visitors to our vibrant city. Reporting to the Director of Destination Marketing, you'll lead and execute Tourism Regina's marketing campaigns, digital strategy, and media relations. As a key member of our management team, you'll oversee and collaborate on department and city-wide projects, often working closely with the Director. Your role will involve strategic leadership in creating and executing detailed marketing plans, from creative briefs and stakeholder approvals to media placement and budget management.
As Tourism Regina continues to grow, you'll play a crucial role in building the team and providing direct leadership. If you're ready to bring fresh, creative ideas to Regina's tourism landscape, we want to hear from you!
Key Responsibilities:
- Lead efforts in establishing and maintaining a cohesive Tourism Regina brand across all internal and external communication channels. This includes strategic leadership in devising, implementing, and managing strategic marketing campaigns through detailed plans, creative briefs, stakeholder approvals, creative concepts, media plans/placement, and budget management, while continuously monitoring and analyzing campaign results to measure effectiveness.
- Lead the development of content for each of these different online channels, while maintaining a calendar for stakeholder approval and visibility to other team members. This includes gathering and analyzing performance metrics on existing content/channels to generate future content ideas, and regular reporting.
- Conduct market research, set measurable targets, and analyze data to recommend and execute effective strategies.
- Lead and manage Tourism Regina’s digital marketing strategy, including SEO, social media, email marketing, SEM, and new digital initiatives.
- Develop online content, maintain a content calendar, and analyze performance metrics for future content ideas and regular reporting.
- Oversee the creation and implementation of communications materials such as news releases, briefing notes, and internal/external communications.
- Manage relationships with external agencies and suppliers, ensuring consistent messaging and maximizing value. Maintain stakeholder relationships and facilitate partnerships to boost destination growth. Manage relationships with travel media and trade.
- Provide sound strategic communications and media relations advice on current and emerging issues with the ability to build credibility and trust.
- As part of the Communications, Service Regina and Tourism division, this position will also work closely with the city’s communications team and may be assigned projects that include overseeing the development and implementation of complex omni-channel communication strategies with key messages that resonate with the target audiences and tactics that achieve measurable objectives.
Key Qualifications:
- A bachelor’s degree in a relevant field such as Marketing, Communications, Business Administration, or a related discipline.
- Minimum of 5+ years of progressive experience in marketing, with a focus on digital communications, brand management, and strategic planning.
- Preference to those with direct government/municipal work experience.
- Expertise in planning, policy development, financial management, program evaluation, performance, risk management, and human resources.
- Understanding of City-specific and broader municipal issues, trends, and challenges, especially in tourism and marketing.
- Familiarity with marketing strategies, online brand awareness, reputation management, and social media profiles specific to Regina.
- Skills in developing and implementing innovative digital marketing and social media strategies, including knowledge of the latest trends, tools, and technologies.
- Competence in project management principles for leading diverse projects and using complex analytical tools and processes, such as statistical modeling and business analytics.
- Experience with integrated marketing, public engagement, interactive services, change management, corporate strategy, and media relations.
- Ability to lead/facilitate stakeholder groups, create written strategies, present complex issues, resolve conflicts, build consensus, and work collaboratively with internal teams and external stakeholders.
- Ability to proactively identify and initiate improvements in policies and processes, address complex issues creatively, and ensure alignment with organizational goals.
The Good Stuff:
There are many benefits to a career at the City of Regina, including:
- Hybrid work options for up to 1 day per week with flexibility where reasonable. Must reside within 100km of City of Regina limits.
- Schedule Days Off (SDOs) 12 paid days per year prorated.
- Benefits Package (no waiting period!)
- Defined benefit pension, healthcare/flex spending account, long-term disability benefits, health, dental and life insurance, annual vacation, sick and lieu days
- Supported educational programs as a means of enhancing employee knowledge and skills by our Educational Assistance Program. Options for Long-term learning programs to provide opportunities for employees to work towards a designation, degree, etc.,
- Receive 50% off admission to City leisure facilities (Swimming, etc.),
- An inclusive and diverse work culture
Note: Testing may be done to evaluate knowledge, skills and abilities.
Note: As per the City of Regina's Criminal Record Check Policy, the successful candidate is required to provide a satisfactory criminal record check.
Note: Successful candidates will be required to provide proof of acquired education.
Jurisdiction: Out of Scope
Division: Communications, Service Regina & Tourism
Department: Tourism
Annual Salary: $77,207.00 - $102,942.00
Manager, Marketing & Communications
City Of Regina
ReginaMarketing & Communication Full-time
77,207 - 102,942
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