All jobs within 500 km around Waterfront Communities-The Island in Human Resources

• Posting Period: 14-Feb-2025 to 14-Mar-2025
•  

We are seeking dynamic and results-oriented Representatives to join our Talent Acquisition team within the People & Equity (P&E) Division.
 
Reporting to the Senior Consultant Talent Acquisition, the Representative Talent Acquisition will play a pivotal role supporting the end-to-end recruitment cycle, updating and maintaining accurate data and supporting processes in a manner that focuses on accuracy, completeness, timeliness and exceptional customer service delivery in a fast past environment and diverse workforce.
 
What will you do?

• Support the Talent Acquisition team in the delivery of its services and in achieving the Section’s goals and objectives.
• Assist with full-cycle recruitment for union and non-union positions, including posting job openings in SuccessFactors, supporting the administration for external job advertising, preparing candidate correspondence, coordinating, and proctoring virtual and in-person assessments, scheduling interviews, and preparing employment offer letters.
• Coordinate and facilitate the onboarding process for new hires in Success Factors and SAP. Track onboarding tasks, including electronic signature, document uploads, and follow up with candidates to complete outstanding paperwork.
• Collaborate with Payroll and P&E teams to troubleshoot and resolve any onboarding issues or discrepancies.
• Create, update, maintain, and leverage electronic recruitment files, and utilize the City's applicant tracking system to support staffing and recruitment activity.
• Respond to inquiries and requests from all levels of staff, clients and candidates by telephone, e-mail or in person, regarding policies, practises, and job competitions.
• Prepare and/or process sensitive documents, ensuring confidentiality, accuracy, and attention to detail.
• Utilize documented procedures and technology tools to manage and coordinate the administrative processing and execution of assigned time-sensitive talent acquisition activities and transactions.
• Provide software-related systems support and administrative assistance, while supporting required research, analysis and reporting. Compile and summarize data.
• Deliver timely completion of all tasks as determined and in line with service level agreements (SLAs) and collective agreement (CA) requirements, balancing competing priorities and deadlines.
• Collaborate with the Talent Acquisition team to help develop and implement corrective actions and process improvements.
• Demonstrate commitment to diversity, human rights, accessibility, equity, inclusion and ongoing learning.
• Perform other related duties as required by the Manager/Senior Consultants to support the Talent Acquisition section’s service delivery, goals and objectives.

 
What do you bring to the role?

1. Considerable experience providing administrative support in a recruitment, HR or talent acquisition environment. 
2. Post-secondary education in Human Resources, Business Administration or a related discipline or the equivalent combination of education and experience.
3. Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel), HRIS systems such as SAP, SuccessFactors, etc., and virtual meeting/scheduling software such as WebEx or MS Teams.
4. Excellent organizational skills with the ability to manage multiple tasks, priorities, and deadlines with flexibility.
5. Client-centric approach to support candidates, hiring managers, and team members, creating a positive experience throughout the recruitment process. 
6. Excellent communication skills with strong attention to detail to respond to inquiries, prepare correspondence and present information to diverse audiences.
7. Ability to exercise discretion and good judgement in handling confidential information.
8. Ability to work collaboratively in a team environment while also demonstrating initiative and problem-solving skills.
9. Ability to apply policies, guidelines, legislation and collective agreements with knowledge of employment-related legislation, i.e., Employment Standards Act, Ontario Human Rights Code, Collective Agreements, Occupational Health & Safety Act, Workplace Safety and Insurance Act, etc.
10. Must be willing to travel to various work locations within the City of Toronto.

What you’ll do

Reporting to the Director, Employee Services this role will be responsible for developing various Workday reports to support reporting deliverables and cadence to ensure that they tie to the established insights and analytics the HR team needs to support the organizations strategy.

• Create and implement data models, dashboards, and reports that provide meaningful insights into key HR metrics and trends, while elevating data visualization capability across the HR function and automation.

• Review and complete Workday cases relating to employee data reports and analytics.

• Create recurring scheduled reports and ad hoc reports in Workday.

• Continuous Improvement: Advise on industry standards and leading practices to enable CT in leveraging our Workday technology investment, increase efficiency and elevate data analytics.

• Collaborate with stakeholders to understand their HR reporting needs including understanding the why, gathering feedback, and refining reports based on the needs identified. 

• Continue to foster your expertise and actively participate in the Workday Community platform by joining relevant groups, forums, and discussions to stay on the latest enhancements and best practices and enable you to advise on industry standards and leading practices.

  What you bring

• Minimum of 5+ years of Workday reporting experience. Experience in HCM Core or other Workday modules is an asset.

• Proficiency in Workday Report Writer, Calculated Fields, Advanced Reports, and Dashboards.

• Prior experience in Human Resources is required, with a strong emphasis on HR reporting and analytics.

• Advanced knowledge of Excel including Pivot Tables, VLOOKUP, Charting, Index Match, Macros including VBA, Conditional Formatting and data validation.

• Bachelor’s degree in human resources, or related field.

• Certification in Workday Reporting or similar credentials is an asset.

• Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel and PowerPoint programs.

• Strong analytical skills with the ability to interpret complex data sets.

• Strong communication skills with the ability to present data insights clearly to both technical and non-technical audiences.

• Ability to demonstrate close attention to detail and handle multiple tasks concurrently to meet deadlines, despite conflicting demands.

• Demonstrated initiative and ability to recognize opportunities for improvement and efficiency.

• Ability to work effectively in a team environment as well as independently.

• Outcome focused, critical thinker with the ability to analyze and visualize, resulting in continuous improvement across our business.

• Able to identify and recommend suggestions on process and improvements focused on improving the employee and manager experience.

Hybrid

At Canadian Tire we work flexibility embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone

#LI-FM1

• Posting Period: 14-JAN-2025 to 28-JAN-2025

Is This Job For You?
 

The City of Toronto is looking for an experienced HRBP (Human Resources Business Partner) with a passion for public service and excited about the exceptionally unique prospect of working for the largest municipality in Canada.  This opportunity will be to join the Relationship Management Team with the City of Toronto’s People & Equity Division (P&E). The Relationship Management Team serves as the City’s strategic human resources partners who help divisions deliver on their organizational goals through their people. The ideal candidate would be passionate about supporting clients through multiple complex matters, big or small, and thrive in environments that require a high degree of creativity, urgency and comfort with ambiguity.

In 2021 the City of Toronto began a broad HR transformation initiative and introduced a Client Relationship Management (HR Business Partnering) function to support leaders in the successful delivery of people management practices and capabilities. Now in 2025, while our team continues its evolution journey, we are looking for a HR Business Partner to join our team – someone that is ready to embrace a diverse portfolio of client groups with 500+ employees, and who is excited by the prospect of also being able to work on and lead projects that will serve the overall evolution of our People & Equity Division.
 

What Will You Do?
 

Reporting to the Manager, Relationship Management, you will be responsible for the effective delivery of strategic HR consultation and guidance in key areas including talent management, workforce and succession planning and non-union employee relations for your assigned client groups.
 

You will drive adoption of the transformed P&E service delivery model and direct clients to the appropriate service channels, when necessary. You will facilitate and embed performance management discipline across client group(s), ensuring consistency of approach and alignment to City-wide program.

The HR Business Partner will engage all areas of the People & Equity Division to provide customized people solutions in alignment with City-wide and Divisional workforce goals and priorities, proactively sharing relevant business insights from client groups.
 
You will analyze workforce data and analytics to formulate insights and recommendations, and to integrate solutions. In this multifaceted role you will lead initiatives that increase trust, employee engagement, leadership effectiveness and workforce productivity; as well as lead and manage organizational effectiveness, change and workforce initiatives in alignment with Divisional goals.
 

You will coach and develop leaders to deliver effective people management capabilities and practices. Keeping current on key talent, you will identify leadership and/or professional development needs and champion HR interventions that improve business performance through people.

Working closely with Recruitment and Talent Acquisition teams in the People & Equity Division, you will support senior leaders in workforce planning to identify talent gap and pipeline requirements to enable efficient recruitment and resourcing processes.

In this role, you will identify opportunities for continuous improvement of people systems, processes, and practices, shaping and driving projects to address any gaps or risk. As a trusted business partner, you will demonstrate commitment to diversity, reconciliation, human rights, accessibility, and equity, recognizing and leveraging individual and team differences as sources of strength, innovation, ideas and insights. You will work equitably with persons of all races, nationalities, cultures, ages, abilities, genders, creeds, and sexual orientation, enabling them to maximize their potential and contributions.

What Do You Bring to The Role?
 

You have strong human resources experience, working in a complex, preferably unionized environment, in a Business Partner capacity supporting employee groups of 500+. Post-secondary education in Human Resources will be an asset, or an equivalent combination of education and work experience, complemented by your CHRL designation (an asset).
 

To be successful in this role, you will have functional experience working across multiple human resource disciplines, including compensation/total rewards, organizational design, talent management, employee relations, talent acquisition, performance management, paired with advanced knowledge of employment legislation and labour relations practices.
 

You bring a strong consulting approach to this role, with demonstrated experience recommending and implementing strategies to enable the successful delivery of progressive and proactive human resources programs and solutions.
 

Your experience leading and managing change, process redesign and improvement will be instrumental in this pivotal role. Key to your success is demonstration of strong judgement, influencing and coaching skills, paired with a proven ability to initiate, build and nurture strong business relationships.
 

You are strategic, flexible and solutions focused, with the ability to communicate with confidence at all organizational levels.
 

What We Offer:
 

• We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
• A strong benefits package which includes competitive salaries, vacation, and other unique offerings.
• We offer an excellent defined pension plan brining added value to overall compensation package through OMERS.
• We support ongoing learning and development and offer educational opportunities with tuition subsidies.
• Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion.

• Provide neutral advice on human rights related policies and programs to City staff and residents who use City services or facilities

• Provide guidance on accommodation requests to residents, employees, and management staff

• Work cross-functionally with other People and Equity staff to embed human rights

• Develop resources, tools, and communications to support human rights related initiatives

• Research and stay informed of trends, legislations, policies, strategies and tactics across other cities, levels of government and corporations to identify leading practices

• Prepare and/or processes confidential information, records, reports, forms, presentations, guides and correspondence;

• Provide effective, confidential, and impartial consultation/issue resolution services, interpretation and guidance to all levels of management, employees, and external organizations, requiring an integrated knowledge of human rights, equity, and interpretation of legislation, collective agreements, policies, programs and processes related to human rights, accessibility, and equity.
   

Key Qualifications:

1. 1. Considerable experience in human rights within a major unionized public or private sector organization.

   2. Demonstrated experience in alternative dispute resolution processes, and in undertaking harassment/discrimination investigations, drafting investigation reports, and recommending appropriate human rights interventions and remedies.

   3. Knowledge and experience in applying relevant provisions of the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, the Workplace Safety and Insurance Act, collective agreements, human rights case law, and related legislation (e.g. Employment Standards Act)

   4. Experience in researching, developing and implementing anti-racism, equity, diversity and human rights-related projects, policy and/or education is also a vital requirement of this role.

   5. Highly developed communication, presentation and human relations skills with the ability to communicate persuasively and effectively at all organizational levels.

   6. Ability to exercise sound judgement and remain impartial.

   7. Excellent analytical, mediation, negotiation and problem-solving skills and ability to work in a fast pace and high pressure environment.

   8. Post-secondary education in a professional discipline pertinent to the job function, and/or an equivalent combination of education and experience. A Law degree (LLB or JD) would be considered an asset.

The Talent Acquisition Specialist is primarily responsible for performing all aspects of recruitment and staffing for the organization. 

KEY DUTIES & RESPONSIBILITIES

• Recruiting: Advertising and soliciting resumes from qualified candidates; coordinating and attending career fairs across Canada; screening resumes and applications for suitability; conducting initial screening interviews, both telephone and personal; making hiring  recommendations based upon the eligibility criteria provided, and drafting and extending employment offers.
• Marketing/Advertising: Increasing the BGIS brand to reach a broader and wider market of candidates; Finding new, innovating and creative ways to make BGIS an appealing and desirable company to work for, especially outside of our immediate industry.
• Social Media: Increase employment/talent brand via social media channels: LinkedIn, Facebook, Twitter, Instagram
• Works with the Senior People & Culture Director and People & Culture Business Partners to ensure that BGIS conforms to government and regulatory hiring and employee management practices.
• Maintains an updated pool of qualified and potential candidates.
• Ensures effective and fast recruitment processes both internally and externally.
• Responsible for providing current recruitment knowledge and trends within the market.
• Works closely with Business Partners to identify and make recommendations to recruitment needs.
• Actively sources qualified candidates through LinkedIn, and/or Indeed..
• Follows-up and coordinates with recruitment channels.
• Executes pre-screening and/or final phone/face to face interviews for junior & mid level positions.
• Coordinate with universities and industry associations in relation to targeted hires
• Work closely with Talent Acquisition Coordinator to ensure reporting and data integrity are maintained.
• Support Business Partners with weekly update on recruitment progress.
• Other duties as assigned

Knowledge & Skills

• Bachelor’s degree in Human Resources or a related field.
• 3-5 years’ experience in recruitment or a related field with a proven track record of success.
• Broad knowledge of current and cutting edge recruitment trends and methodologies.
• Knowledge of Provincial and Federal Employment Equity legislation.
• Excellent verbal, written and interpersonal communication skills.
• Computer literacy, including strong working knowledge of Microsoft Office applications and experience with Applicant Tracking tools (ideally, Taleo ATS).
• Exceptional work ethic, energetic, with strong values and principles,
• Good team player but able to work well independently and with minimal supervision.
• Flexible and accommodating and able to go above and beyond the basic expectations when required.
• Detailed-oriented.
• Comfortable in a fast-paced, changing environment.
• Bilingualism - English/French is an asset.
• Absolute commitment to customer services.
• And most importantly, must have a good sense of humour!

Licenses and/or Professional Accreditation

• CHRP would be considered an asset

• Posting Period: 09-DEC-2024 to 10-JAN-2025
•  

Recognized as one of Greater Toronto’s Top Employers for 2024, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.

The City of Toronto’s Occupational Health, Safety & Wellness team is growing!  Come join our team as a Disability Management Consultant, providing direct disability management services to our City divisions. 

Reporting to the Manager, Occupational Health, Safety & Disability Management, you will be a key member of a team of professionals providing a range of expertise, consultation and advice to management in all aspects of disability management and applicable collective agreements, policies and procedures. You are a solutions-oriented leader with considerable knowledge of occupational (WSIB) and non-occupational disability management, as well as short-term and long-term disability, return to work and attendance management.

What will you do?

• Participate on a team of People & Equity professionals providing consultation and advice to managers in all aspects of disability management.
• Provide consultation, interpretation and direct human resource services to a group of divisions in all areas of Disability Management such as planning, implementing, advocating, promoting and monitoring of occupational and non-occupational disability management strategies and programs.
• Responsible for all aspects of WSIB claims management utilizing the City's QuatroSafety system.
• Provide consultation on the assessment of return to work processes, accommodation and work modification needs. Provide guidance on an ongoing basis to management staff on disability matters, including consultation of return to work for injured or ill workers.
• Prepare regular summaries highlighting the progress of occupational and non-occupational disability management matters. Act as the client division's advocate and the City's representative with the Workplace Safety and Insurance Board, including at WSIB and Workplace Safety and Insurance Appeals Tribunal hearings.
• Ensure the development and/or facilitation of an array of training programs related to Disability Management. 

What do you bring to the role?

1. Post-secondary degree or diploma in related discipline, (i.e. Disability Management studies, Accommodation Management, Human Resources, Health and Safety, etc.), or an equivalent combination of education and experience.
2. Considerable practical experience in disability case management, workplace accommodations and consultancy for both occupational (WSIB) and non-occupational injuries/illnesses
3. Working experience with WSIB policies, practices and procedures, including knowledge of the WSIB and WSIAT appeals process (i.e. preparing written submissions and appearing at appeals). Experience in WSIB management for a Schedule 2 Employer is an asset.
4. Considerable experience with data management and reporting systems for disability management, such as Quatro Safety or equivalent.
5. A thorough working knowledge of obligations and requirements related to the Workplace Safety and Insurance Act and WSIB policies, the Occupational Health & Safety Act and Regulations, collective agreement obligations, and sound human resources practices.
6. Excellent communication and human relations skills.
7. Highly developed analytical and problem-solving skills.
8. Excellent consultation skills at all levels within the organization.
9. Strong interpersonal skills with the ability to communicate effectively and maintain productive working relationships with managers, employees, union officials and external stakeholders.

What We Offer:

• We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
• A strong benefits package which includes competitive salaries, vacation and other unique offerings.
• We offer an excellent defined benefit pension plan bringing added value to our overall compensation package through OMERS.
• We support ongoing learning and development and offer educational opportunities with tuition subsidies
• Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion

NOTES: Other potential locations for future vacancies could include:  Scarborough Civic Centre, Etobicoke Civic Centre, Metro Hall or 4330 Dufferin Street.

The City's Seniors Services and Long-Term Care division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City's directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division's values - Compassion, Accountability, Respect and Excellence - shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer and visit.

Reporting to the Manager, Program & Strategic Support, the Advisor, Strategic Workforce Development will provide leadership to workforce planning and development strategies and activities for the Seniors Services and Long-Term Care division.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.

• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.

• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.

• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.

• Leads the planning, design and implementation of programs, special projects, procedures and policies to improve the strategic and operational effectiveness of the division, including strategic management, performance measurement and change management.

• Leads projects and supervises staff on the execution and completion of assigned projects (i.e. defines purpose, objectives, project activities, milestones and deliverables, monitors work performance and tracks progress to ensure project goals and timelines are met).

• Leads the design or modification of business processes for administering the delivery of service and tracking the cost and effectiveness of service delivery and develops strategies to improve performance, service delivery and customer service.

• Conducts statistical data analysis on various strategic, operational and financial measurements, and reports on trends and findings, and makes appropriate recommendations.

• Provides input in determining key performance indicators of the effectiveness and efficiencies of service delivery and design processes to track those indicators.

• Identifies options and recommends business processes, policies and protocols regarding program specific requirements to improve efficiency and effectiveness.

• Identifies issues and gaps, undertakes research, analysis, benchmarking, cost benefit analysis, etc. and makes recommendations on the effectiveness of various options to address the issues and gaps.

• Prepares reports for management, supporting recommendations on changes in business methods and processes including appropriate staffing levels, resource allocation, etc.

• Provides strategic advice, guidance and assistance to all levels of divisional management and staff on developing project plans, scope, terms of reference, project teams, etc.

• Participates as a team member supporting complex organizational and management change initiatives.

• Formulates the development of frameworks, tools, processes, evaluation mechanisms, and training resources that support management decision-making and control.

• Oversees the design, development, coordination, implementation, delivery and evaluation of organizational development programs and initiatives that meet the division's workforce needs.

• Conducts staff development & training needs assessments.

Key Qualifications

1. Post-secondary education in a professional discipline pertinent to the job function combined with relevant management training and experience, or the equivalent combination of education and experience.

2. Considerable experience in assessing organizational needs and requirements for workforce development in a major unionized public, health or social service organization by proactively identifying client needs and initiating, coordinating and managing the implementation of solutions.

3. Considerable experience in developing and leading ‘end to end’ solutions to address current and emerging workforce planning and development issues and challenges.

4. Experience coaching, motivating, guiding and training staff and management in a client focused environment,

5. Considerable experience with using a variety of software packages including Microsoft Office (e.g. Word, Excel, PowerPoint).

6. Strong verbal and written communication skills, including the ability to prepare policies, reports, workplans, presentations and other materials as required.

7. Excellent leadership and interpersonal skills to deal effectively with staff, all levels of management and other stakeholders.

8. Highly developed strategic, organizational, analytical and conceptual thinking skills with the capacity to understand complex workforce management issues, performance measures, as well as the ability to respond to emerging issues.

9. Able to work independently and collaboratively, inclusively, and effectively as part of a team to produce high-quality work.

10. Considerable knowledge of employment legislation, organizational policies and procedures and collective agreements.

As a condition of employment with the Seniors Services and Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

To manage, organize, and deliver consulting services to senior management in the area of change management pertaining to technology implementations. You will be responsible for change management and related processes necessary to ensure adoption and successful project outcomes for Technology Services Division projects. You will coordinate and deliver the required change management of services related to systems development, deployment, technical solutions, and services of appropriate technology in collaboration with service leads.

Major Responsibilities:

• Shapes and defines Technology Services projects change management policies, procedures, methodologies and activities in consultation with client and key stakeholders.
• Provides analysis, formulation, coordination and advice on change management strategies and practices to project leadership and stakeholders at both a strategic and operational level.
• Provides client-driven, value-added management consulting services in the area of Technology Services project change management to a portfolio of diverse consulting projects reflecting practice areas.
• Supports project leadership and stakeholders in assessing and devising change management solutions from a pragmatic and objective perspective.
• Implements detailed change management plans and recommends policies/procedures to enable client organizations overcome challenges resulting from Technology Services projects.
• Works in support of project steering committees and leads interdepartmental teams and working groups to assess organizational readiness, risks (internal and external) and potential impacts associated with change initiatives, identifies key change management risks, resistance and performance gaps, and develops mitigation strategies to minimize negative effects.
• Promotes organization learning, coordinate stakeholder communications, and takes steps to orchestrate change through corporate wide and interdepartmental initiatives pertaining to Technology Services projects.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Assumes a temporary, short-term managerial/supervisory role in an organization unit during the transition phase of an organizational change project.
• Brings analysis and conclusions forward to the client/stakeholders, chair meetings and promotes systematic discussion.
• Directs the study process and applies methodologies, collects data, conducts analyses, draws conclusions and develops alternative solutions.
• Contributes to the development and implementation of strategic organization design and effective management/governance systems and processes at the corporate level.
• Assists in the assessment and analysis of corporate organization effectiveness issues and conducts studies and prepares confidential reports with respect to program and service delivery changes; management policies, systems, processes and practices; management restructuring; and organization change.
• Leads and/or supports cross-departmental teams in the development and application of corporate policies; identification of a range of options for operations, policies, information systems and management practices; assessment of the implications and viability of each option; and recommends changes to support management priorities and functions and strengthens internal controls.
• Researches, reviews and reports on existing and new management tools and methodologies and advises senior managers on emerging management techniques and other applied social science concepts and their applicability to the City.
• Fosters and maintains cooperative working relationships within and external to the organization; establishes and maintains contact with professionals in related fields to ensure skills, knowledge and practice are current.
• .

Key Qualifications:

Your application for the role of Management Consultant should describe your qualifications as they relate to:

1. Extensive experience applying change management principles and conducting change management activities (stakeholder management, communication planning and execution, training and development, change impact analysis, collecting and monitoring performance metrics, and post implementation support) to large complex (multi-division, internal and external stakeholders) technology services projects.
    
2. Post-secondary education in Business, Computer Engineering, Technology or a combination of education and/or experience.
    
3. Experience in the application of multiple management disciplines and techniques such as financial management, planning, benefits identification/quantification, information management, performance measurement, risk management, communication and governance.
    
4. Extensive experience in management consulting, strategic planning or business analysis in the information and communication technology sector, digital industry, public sector, or nonprofit organizations.
    
5. Experience in policy/program development, management, and evaluation.
    
6. Experience delivering change management functions in technology projects in a public sector environment would be an asset.
    
7. Certification through Prosci®, CCMP™, or equivalent Change Management industry certification would be an asset.
    
8. Excellent communication, interpersonal, cooperative, negotiation and team-building skills, as well as planning, organizational and time management skills with ability to effectively balance a variety of stakeholder interests.
    
9. Ability to present material at a strategic level while also understanding the details and dependencies to present an issue from a holistic perspective.
    
10. Ability to establish and maintain effective consulting, working relationships and a high level of trust with senior leaders, divisional clients, and vendors, using a strong customer service orientation.
     
11. Knowledge of research methods, techniques, and resources with advanced attention to detail and analytical skills to research and review materials and provide relevant input and reports.

Reporting to the Senior Director Human Resources, the Manager Human Resources will act as a business partner to the Corporate and/or Commercial branches and will oversee all aspects of human resources within their assigned clients to drive business results. The incumbent will be accountable to provide face to face, timely and strategic advice as well as address complex or systemic work issues by providing suitable resolutions that require consideration to multifaceted, multi-level aspects of the business. 

Responsibilities:

• Assist the Senior Director HR to partner with Branch Heads and their dedicated client groups to determine current and future HR requirements based on organizational needs and operational priorities. 
• Coach and guide all levels of Management and employees and their business units to effectively apply HR policies, programs and procedures, ensuring compliance and understanding – as well as to HR related activities with respect to the employee life cycle. 
• Partner with, and advise all levels of Management and their business units to develop and improve team effectiveness, organizational design and structure
• Recommend and lead continuous improvement initiatives with regards to HR procedures and policies, and ensure industry leading best practices are brought to the team/business units for potential implementation. 
• Partner with key HR subject-matter experts to provide thoughtful counsel to leaders in the areas of training, employee engagement, development and change management.
• Based on corporate organizational restructuring processes and talent programs, support business units with the development of appropriate succession plans to minimize organizational risks.  
• Lead HR related projects for the assigned clients; provide coaching, research data, propose options and solutions to support the business’ objectives
• Make HR related decisions that support the business that are in the best interest of Air Canada; challenge when needed
• Guide and counsel other HR Advisors’ on difficult or sensitive issues dealing with performance, discipline and termination. Ensures cross-branch consistency among HR procedures.
• Guide and counsel management/ATS employees as required for any workplace issues. Support their needs, provide resources and recommendations and escalate when needed.
• Develop and deliver presentations to key internal and external partners in order to support applicable HR related initiatives.
• Partner with the Talent Acquisition team to develop recruitment strategy to source appropriate talent for positions requiring very specific and unique job skills.
• Assumes leadership role in the absence of Senior HR Director.

Qualifications

• Post graduate degree or diploma in Human Resource Management, Industrial Relations or a related field of study
• HR professional designation is an asset
• Minimum of 8 years of professional HR experience, which includes experience spent in an HR generalist role.
• Demonstrated ability to identify HR needs and requirements and develop appropriate action plan 
• Demonstrated project management skills
• Strong communication, interpersonal and analytical skills. 
• Dependable and team oriented with a history of being able to work independently. 
• Able to build strong relationships and credibility with all levels of management.
• High level of customer orientation
• Autonomous and dynamic
• Change agent, results oriented and able to handle multiple priorities and deadlines
• Excellent knowledge of Microsoft Office (Word, Excel, Powerpoint)

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Bilingual (English and French)