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Visitor Services Guide - Tourism Full-time Job

City Of Regina

Tourism & Restaurants   Regina
Job Details

This role also offers the exciting opportunity to set up and manage tourism booths at various events in the City of Regina, where you will distribute informational materials, guides, and sell promotional items as needed.
 

If you have a passion for highlighting the best our city has to offer, thrive in delivering exceptional face-to-face customer experiences, and excel in independent work, this job is perfect for you!

 

Key Duties:

  • Provide in-person visitor services and sell promotional items primarily at the City of Regina YQR airport and at various adhoc events that happen around the City of Regina.
  • Receive inbound calls and inquiries, record details, determine customer needs, identify solutions, and escalate queries as required.
  • Respond to emails and social media queries within defined timelines.
  • Educate the public on using the City of Regina tourism website.
  • Utilize, consult, and update computerized records.
  • Perform cash management functions, including revenue collection, record-keeping, and balancing.
  • Act as an ambassador for the city by greeting customers, answering inquiries, and managing deliveries and visitor flow.
  • Conduct searches, input & validates data, generates reports and lists from various programs and applications.
  • Distribute informational materials and guides and sell promotional items.
  • Communicate information, instructions, and updates to relevant departments and staff.
  • Manage inventory and ensure an adequate supply of information materials for the kiosk.
  • Support the manager of destination development and assist with administrative duties for the work Tourism Regina team.
  • Other duties as assigned.

 

Key Knowledge, Skills, and Abilities:

  • The successful candidate will have completed secondary school or equivalency and will have on-the-job customer service experience.
  • Have exceptional customer service & communication skills for in person, on the phone, and via email. Must be outgoing and comfortable talking to visitors. 
  • Strong organizational skills & time management skills
  • Ability to work independently with strong judgement.
  • Understand the municipal organization structure and related external agencies' programs and services related to tourism.
  • Skilled with office productivity software, internet browsers, search engines, enterprise software, discipline-specific software, and technology devices.
  • Responding sensitively and appropriately to customer needs.
  • Providing written responses to email and social media queries

 

Working Conditions:

  • Must hold a valid driver’s license with expected traveling typically around Regina city limits to various events at various locations as required.
  • Required to move, lift, and carry deliveries/objects/equipment/supplies/files to different locations.
  • Sitting and standing intermittently through a shift.
  • Comfortable working independently and alone throughout a shift.  
  • Working on a computer/tablet. 

 

Additional Requirements:

  • Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
  • Proof of education is required.
  • Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

Visitor Services Guide - Tourism

City Of Regina
Regina - 64.7km
  Tourism & Restaurants Full-time
  19.76  -  25.54
This role also offers the exciting opportunity to set up and manage tourism booths at various events in the City of Regina, where you will distribute informational materials, guide...
Learn More
Dec 13th, 2024 at 13:06

Visitor Services Guide Part-time Job

City Of Regina

Tourism & Restaurants   Regina
Job Details

Closing Date: August 14, 2024

Please note: this opportunity is seeking candidates who are interested in casual/part-time work. Working approximately 20-30 hours per week, shifts will typically be scheduled Wednesday through Sunday, with adhoc shifts to work various events as required.
 

Join the Tourism department as our next Visitor Services Guide! Primarily situated at the heart of Regina’s YQR Airport, you will provide a warm welcome and expert guidance to travelers from around the world. This role involves managing inquiries, offering top-notch visitor services, and sharing your knowledge of Regina’s attractions and services.
 

This role also offers the exciting opportunity to set up and manage tourism booths at various events in the City of Regina, where you will distribute informational materials, guides, and sell promotional items as needed.
 

If you have a passion for highlighting the best our city has to offer, thrive in delivering exceptional face-to-face customer experiences, and excel in independent work, this job is perfect for you!

 

Key Duties:

  • Provide in-person visitor services and sell promotional items primarily at the City of Regina YQR airport and at various adhoc events that happen around the City of Regina.
  • Receive inbound calls and inquiries, record details, determine customer needs, identify solutions, and escalate queries as required.
  • Respond to emails and social media queries within defined timelines.
  • Educate the public on using the City of Regina tourism website.
  • Utilize, consult, and update computerized records.
  • Perform cash management functions, including revenue collection, record-keeping, and balancing.
  • Act as an ambassador for the city by greeting customers, answering inquiries, and managing deliveries and visitor flow.
  • Conduct searches, input & validates data, generates reports and lists from various programs and applications.
  • Distribute informational materials and guides and sell promotional items.
  • Communicate information, instructions, and updates to relevant departments and staff.
  • Manage inventory and ensure an adequate supply of information materials for the kiosk.
  • Support the director and assist with administrative duties for the work unit.
  • Other duties as assigned.

 

Key Knowledge, Skills, and Abilities:

  • Have exceptional customer service & communication skills for in person, on the phone, and via email.
  • Strong organizational skills & time management skills
  • Ability to work independently with strong judgement.
  • Understand the municipal organization structure and related external agencies' programs and services related to tourism.
  • Skilled with office productivity software, internet browsers, search engines, enterprise software, discipline-specific software, and technology devices.
  • Responding sensitively and appropriately to customer needs.
  • Providing written responses to email and social media queries

 

Key Education & Experience:

  • The successful candidate will have completed secondary school or equivalency and will have on-the-job customer service experience.

 

Working Conditions:

  • Must hold a valid driver’s license with expected traveling typically around Regina city limits to various events at various locations as required.
  • Required to move, lift, and carry deliveries/objects/equipment/supplies/files to different locations.
  • Sitting and standing intermittently through a shift.
  • Comfortable working independently and alone throughout a shift.  
  • Working on a computer/tablet. 

Additional Requirements

  • Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

  • Successful candidates will be required to provide proof of acquired education.

  • Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

Visitor Services Guide

City Of Regina
Regina - 64.7km
  Tourism & Restaurants Part-time
  19.76  -  25.54
Closing Date: August 14, 2024 Please note: this opportunity is seeking candidates who are interested in casual/part-time work. Working approximately 20-30 hours per week, shifts wi...
Learn More
Aug 9th, 2024 at 11:22

Food counter attendant Full-time Job

EDO Japan

Tourism & Restaurants   Regina
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Location: 2126 prince of wales drive Regina, SK S4V 3A6

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

    • The candidates should be able to clean and sanitize items such as dishwasher mats, carts, and waste disposal units, and clear and clean tables, trays, and chairs
  • The candidates should be able to operate dishwashers to wash dishes, glassware, and flatware, place dishes in the storage area, and replenish condiments and other supplies at tables and serving areas
  • The candidates should be able to sanitize and wash dishes and other items by hand, scour pots and pans, and keep records of the quantities of food used
  • The candidates should be able to package take-out food, portion and wrap foods, and prepare, heat, and finish simple food items
  • The candidates should be able to serve customers at counters or buffet tables, stock refrigerators and salad bars, and take customers’ orders
  • The candidates should be able to use manual and electrical appliances to clean, peel, slice, and trim foodstuffs, handle and store cleaning products, and remove kitchen garbage and trash
  • The candidates should be able to sweep, mop, wash, and polish floors

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
edojapanregina@gmail.com

Food counter attendant

EDO Japan
Regina - 64.7km
  Tourism & Restaurants Full-time
  14
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
Jul 24th, 2024 at 15:47

Delivery driver Full-time Job

Pharmasave Beauval

Tourism & Restaurants   Regina
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 year to less than 2 years
Own tools/equipment: Cellular phone
Credentials: Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)
Security and safety: Criminal record check

Location: Beauval, SK
Shifts: Day, Morning
Transportation information: Local, Provincial/territorial
Work setting: Rural area, Various locations

Physical Requirements:

  • The candidates should be experienced in motor vehicles and physically fit for the demands of the role, capable of lifting up to 9 kg (20 lbs)
  • The candidates should be able to work effectively under pressure, meet tight deadlines, and have a strong attention to detail
  • The candidates should be capable of working in a fast-paced environment

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to operate and drive automobiles, vans, and light trucks to pick up and deliver various items and products, as well as load and unload goods, use maps, and record trip information such as vehicle mileage, fuel costs, and any problems
  • The candidates should be able to demonstrate professionalism in customer service, handle payments, accept payment or invoices for items delivered, and provide excellent customer service
  • The candidates should be able to prepare, package, and restock goods, perform pre-trip, en route, and post-trip inspections, oversee all aspects of the vehicle, keep a record of items received and delivered, deliver and pick up messages, parcels, and other items by hand, sort packages, and follow directions and read maps

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details

By email
kelleyhr437@gmail.com

Delivery driver

Pharmasave Beauval
Regina - 64.7km
  Tourism & Restaurants Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jul 11th, 2024 at 13:54

Food counter attendant Full-time Job

Dairy Queen

Tourism & Restaurants   Regina
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need  experience although having experience is an asset

Location: 107 Johnston Ave Indian Head, SK S0G 2K0

Responsibilities:

  • The candidate should be able to take customers’ orders and keep records of the quantities of food used
  • The candidate should be able to package take-out food, portion and wrap foods and use manual and electrical appliances to clean, peel, slice and trim foodstuffs
  • The candidate should be able to prepare, heat and finish simple food items, serve customers at counters or buffet tables, stock refrigerators and salad bars

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with resume) through below mentioned details.

By email
dairyqueenhiringteam@gmail.com

Food counter attendant

Dairy Queen
Regina - 64.7km
  Tourism & Restaurants Full-time
  13
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
Jun 28th, 2024 at 15:24

Cook Full-time Job

Caraway Grill Ltd

Tourism & Restaurants   Regina
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates need experience of 1 year to less than 2 years

Location: 2072 Aurora Boulevard, Regina, SK, S4V 3T7

Responsibilities:

  • The candidate should be able to Prepare and cook complete meals or individual dishes and foods, Plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies, Inspect kitchens and food service areas and Train staff in preparation, cooking and handling of food, Supervise kitchen staff and helpers, Clean kitchen and work areas and Manage kitchen operations
  • The candidate should be able to Order supplies and equipment and also Maintain inventory and records of food, supplies and equipment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending email (along with your resume) through below mentioned details.

By Email:
carawaygrillregineast@gmail.com

Cook

Caraway Grill Ltd
Regina - 64.7km
  Tourism & Restaurants Full-time
  14.50
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates don’t need standard educational qualifications such as a high school, bachelo...
Learn More
Jun 14th, 2024 at 13:48

Waiter/waitress food and beverage services Full-time Job

Dennys Restaurants

Tourism & Restaurants   Regina
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided

Location: 1800B EAST VICTORIA Regina, SK S4N 6E6
Shifts: Day, Evening, Night, Weekend, Shift, Overtime, Early Morning, Morning
Transportation information: Public transportation is available
Work setting: Restaurant, Urban area

Other Requirements:

  • The candidates should demonstrate reliability and be a team player

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to prepare and serve specialty food at customers’ tables, present bills, and accept various forms of payment
  • The candidates should describe menu items, including daily specials, advise on menu selections, and recommend wine pairings
  • The candidates should greet patrons, present menus, and answer questions regarding food and beverages
  • The candidates should order and maintain inventory of wines and wine glassware, perform sensory evaluation of wines, and serve food and beverages
  • The candidates should take orders and relay them to kitchen and bar staff

Benefits:

  • The candidates will get dental plan, health care plan, vision care benefits, group insurance benefits, life insurance, and various benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
rstroeder@dennys.ca

Waiter/waitress food and beverage services

Dennys Restaurants
Regina - 64.7km
  Tourism & Restaurants Full-time
  14
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
May 15th, 2024 at 18:05

Food Service Supervisor | LMIA Approved Full-time Job

Concorde Food Services (1996) Ltd.

Tourism & Restaurants   Weyburn
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as secondary (high) school graduation certificate
Experience: Candidates need an experience of 1-2 years
On The Road Job: Work locations may vary. Frequent or constant travel is required from the employee
Supervision: Food and beverage servers, Food service counter attendants and food preparers
Security and Safety: Criminal record check

Location: 85C Government Rd, Weyburn, SK, S4H 0N8, On the road job
Shifts: Day, Evening, Weekend
Work Setting: Staff accommodation available, Food service establishment, Various locations

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment and work under pressure
  • The candidate should be a combination of standing for extended periods and walking

Responsibilities:

  • The candidate should be able to establish methods to meet work schedules
  • The candidate should be able to supervise and coordinate activities of staff who prepare and portion food
  • The candidate should be able to train staff in job duties, sanitation and safety procedures
  • The candidate should be able to ensure food service and quality control
  • The candidate should be able to prepare budget and cost estimates also maintain records of stock, repairs, sales and wastage
  • The candidate must have knowledge of the establishment’s culinary genres also establish work schedules

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
fss@ajccanada.com

By mail:
85C Government Rd
Weyburn, SK
S4H 0N8

Include this reference number in your application
1962033

Food Service Supervisor | LMIA Approved

Concorde Food Services (1996) Ltd.
Weyburn - 144.85km
  Tourism & Restaurants Full-time
  13.50
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualification such as secondary (high) school gradu...
Learn More
Aug 14th, 2024 at 13:01

Food Service Supervisor | LMIA Approved Full-time Job

Concorde Food Services (1996) Ltd.

Tourism & Restaurants   Weyburn
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualification such as secondary (high) school graduation certificate
Experience: Candidates need an experience of 1-2 years
On The Road Job: Work locations may vary. Frequent or constant travel is required from the employee
Supervision: Food and beverage servers, Food service counter attendants and food preparers
Security and Safety: Criminal record check

 

Location: 85C Government Rd, Weyburn, SK, S4H 0N8, On the road job
Shifts: Day, Evening, Weekend
Work Setting: Staff accommodation available, Food service establishment, Various locations

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment and work under pressure
  • The candidate should be a combination of standing for extended periods and walking

Responsibilities:

  • The candidate should be able to establish methods to meet work schedules
  • The candidate should be able to supervise and coordinate activities of staff who prepare and portion food
  • The candidate should be able to train staff in job duties, sanitation and safety procedures
  • The candidate should be able to ensure food service and quality control
  • The candidate should be able to prepare budget and cost estimates also maintain records of stock, repairs, sales and wastage
  • The candidate must have knowledge of the establishment’s culinary genres also establish work schedules

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
fss@ajccanada.com

By mail:
85C Government Rd
Weyburn, SK
S4H 0N8

Include this reference number in your application
1962033

Food Service Supervisor | LMIA Approved

Concorde Food Services (1996) Ltd.
Weyburn - 144.85km
  Tourism & Restaurants Full-time
  13.50
Requirements:   Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualification such as secondary (high) school gra...
Learn More
Feb 26th, 2024 at 04:22

Shift manager fast food restaurant Full-time Job

McDonalds Restaurant

Tourism & Restaurants   Swift Current
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Location: 420 South Service Road, Swift Current, SK, S9H 3T6
Shifts: Evening, Weekend, Flexible Hours and Early Morning
Work setting: On-site customer service and restaurant
Work site environment: Candidates should work in noisy and hot place

 

Physical Requirements:

  • The candidate should be able to work under pressure, in fast-paced environment, maintain tight deadlines and also stand for extended periods

Other Requirements:

  • The candidate should be able to work with being focused on the client and also in a flexible environment
  • The candidate should be a team player and also have efficient interpersonal skills
  • The candidate should be able to supervise 5-10 people and also food service counter attendants and food preparers

Responsibilities:

  • The candidate should be able to establish methods to meet work schedules and also establish work schedules
  • The candidate should be able to supervise and co-ordinate activities of staff who prepare and portion food and also train staff in job duties, sanitation and safety procedures
  • The candidate should be able to estimate and order ingredients and supplies, ensure food service and quality control, maintain records of stock, repairs, sales and wastage, address customers’ complaints or concerns and also supervise and check assembly of trays
  • The candidate should be able to prepare budget and cost estimates and also prepare and submit reports

Benefits:

  • The employees get group insurance benefits and other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
svfmcdonalds@gmail.com

By phone:
306-773-5444 Between 09:00 AM and 06:00 PM

By fax:
306-693-0464

By mail:
420 South Service Road
Swift Current, SK, SK
S9H 3T6

In-person:
420 South Service Road
Swift Current, SK, SK
S9H 3T6 Between 09:00 AM and 06:00 PM

Be prepared for the screening questions:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Shift manager fast food restaurant

McDonalds Restaurant
Swift Current - 161.62km
  Tourism & Restaurants Full-time
  14.85
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Apr 19th, 2024 at 13:37

Food counter attendant Full-time Job

TJS PIZZA

Tourism & Restaurants   Saskatoon
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided

Location: 2921 8TH ST E, Saskatoon, SK S7H 0V4
Shifts: Day, Evening, Night, Weekend, Shift, Overtime, To be determined, Morning

Physical Requirements:

  • The candidates should be comfortable working in a fast-paced environment
  • The candidates should be willing to work overtime as needed
  • The candidates should be accustomed to performing repetitive tasks
  • The candidates should be capable of standing for extended periods during their work

Other Requirements:

  • The candidates should be a team player, collaborating effectively with colleagues to achieve common goals

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to clear and clean tables, trays, and chairs, place dishes in the storage area, and replenish condiments and other supplies at tables and serving areas
  • The candidates should be able to sanitize and wash dishes and other items by hand, package take-out food, and portion and wrap foods
  • The candidates should be able to prepare, heat, and finish simple food items, serve customers at counters or buffet tables, and stock refrigerators and salad bars
  • The candidates should be able to take customers’ orders, use manual and electrical appliances to clean, peel, slice, and trim foodstuffs, and clean and sanitize the kitchen, including work surfaces, cupboards, storage areas, appliances, and equipment
  • The candidates should be able to handle and store cleaning products, receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas, and remove kitchen garbage and trash
  • The candidates should be able to sweep, mop, wash, and polish floors and wash, peel, and cut vegetables and fruit

Benefits:

  • The candidates will get dental plan, disability benefits, health care plan, paramedical services coverage and vision care benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
omar.sask@gmail.com

Food counter attendant

TJS PIZZA
Saskatoon - 208.06km
  Tourism & Restaurants Full-time
  15
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jul 8th, 2024 at 16:04

Customer Service Representative Full-time Job

City Of Sasakatoon

Tourism & Restaurants   Saskatoon
Job Details

Job Summary

Under supervision of the Customer Service Supervisor, this position provides information and other services to the public pertaining to the operation of the Saskatoon Transit.

Duties & Responsibilities

1.    Provides transit services information including routing, schedules, trip planning, detours, service adjustments, fares, special event services, open houses and charter services for customers at the counter, by telephone, or at other designated locations.
2.    Provides professional customer care by educating citizens on availability of, and use of digital services.
3.    Processes and sells transit fare media such as tickets and bus passes using electronic debit/credit card machines, cash registers and computer programs; Reconciles cash, credit, cheque and debit card receipts to inventory and prepares daily cash summaries and bank deposits.
4.    Balances assigned cash float and fare media inventories to daily sales.  Orders supplies, as required.
5.    Performs customer call backs after inquiry investigations, or as requested.
6.    Assists with surveys and other data collection related to the Division.
7.    Assists with the preparation and distribution of transit information including maps, schedules, promotional materials, route and schedule changes and other information.
8.    Collects, processes, distributes and answers enquiries regarding lost property items.
9.    Responds to, or redirects customer inquiries to the appropriate department.
10.    Performs routine clerical duties such as entering data into a computer database and preparing summary statistical information.
11.    Assists with training new staff, as required.
12.    Performs other related duties as assigned.
 

Qualifications

•    Grade 12 education.
•    Four years' related experience within the past 5 years; including two years’ telephone or over-the-counter customer service and two years’ cash-handling experience.
•    Typing speed of 55 w.p.m.
•    Successful completion of, or ability to complete recognized customer service training.
•    Knowledge of office principles, procedures and systems.
•    Ability to communicate effectively orally and in writing.
•    Ability to problem solve independently
•    Ability to establish and maintain effective working relationships with the public, and civic employees and outside agencies.
•    Ability to deal courteously, effectively and tactfully with the public.
•    Ability to work as a team member with minimal supervision.
•    Ability to perform multiple tasks at one time.
•    Ability to understand and execute oral and written instructions.
•    Ability to make arithmetic calculations rapidly and accurately.
•    Ability to conduct cash, debit card, credit card and cheque transactions accurately.
•    Skill in the operation of modern office equipment, including a computer with Windows spreadsheet, database and word-processing software.
 

Requires Security Check

Acceptable current Criminal Record Check (CRC) upon offer of employment.

Additional Requirements

Evening and weekend shifts may be required.

Weekly Hours: Part Time

Customer Service Representative

City Of Sasakatoon
Saskatoon - 208.06km
  Tourism & Restaurants Full-time
  23.56  -  27.48
Job Summary Under supervision of the Customer Service Supervisor, this position provides information and other services to the public pertaining to the operation of the Saskatoon T...
Learn More
May 15th, 2024 at 18:51

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