204 Jobs Found
Customer Service Representative Full-time Job
Customer Service SimcoeJob Details
Application Deadline:
11/10/2024
Address:
23 Norfolk Street South
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
SimcoeCustomer Service Full-time
33,850 - 43,500
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Temporary Employee - Customer Service Rep Temporary Job
Customer Service BrantfordJob Details
Bargaining Unit/ Local: Unifor Local 8833 Brantford Call Centre Office
Primary Location: Brantford, ON
Rate Classification/Pay Range: Grade 7, Step 1- $39.49
Number of Available Positions: Eight (8) Temporary Full-Time position
At Enbridge, we know that every customer is different, and we like that!
As a Customer Service Representative at Enbridge, you will interact with customers on a number of topics ranging from billing and collections to move and transfer requests.
If you enjoy working with people and love participating in a team environment, apply today!
What You Will Do (Responsibilities):
- Handling of incoming calls from residential, commercial, and industrial customers as well as internal departments.: These include general billing inquiries, moving notices, negotiation of payment arrangements, budget plans, transfers of credit balances, account information changes, and move requests.
- Follow company and business unit processes, policies, and procedures.
- Take ownership and find solutions; transfers are the exception.
- Promote corporate programs/initiatives as required.
- Research account information and prepare documents to update customers’ accounts..
- Completes other tasks and assists other departments as assigned.
Who You Are (Qualifications):
You will have the following combination of education and experience:
- Minimum high school education.
- Excellent verbal and written skills.
- Proven desktop skills required including knowledge of Microsoft Suite products.
- Accurate keyboarding and data entry skills.
- Demonstrated ability to work in a fast-paced team environment.
- Experience in a Call Centre environment may be an asset.
- Satisfactory discipline record
- Satisfactory attendance record
Mandatory Testing:
-
Call Center Customer Service Survey
-
Call Center Inbound Sales Skills
-
Cell Center Listening Skills [audio]
-
Typing – General
Comment : This is an office-based position.
Information For Applicants:
- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
- Final candidates for this position may be required to undergo a security screening, including a criminal records check.
Posting End Date:
February 20, 2025
Temporary Employee - Customer Service Rep
Enbridge Inc.
Brantford - 33.45kmCustomer Service Temporary
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OMNI Customer Fulfillment Associate Full-time Job
Customer Service WoodstockJob Details
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
499 Norwich Ave, Woodstock, ON N4S 9A2, Canada
R-2067438-1
OMNI Customer Fulfillment Associate
Walmart
Woodstock - 49.53kmCustomer Service Full-time
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Client Advisor Full-time Job
Customer Service HamiltonJob Details
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.
Job Description
What will you do?
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to work as one RBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
- Goal-oriented individual with a demonstrated passion for putting clients first.
- Drive and self-motivation, as well as excellent communication skills and emotional intelligence
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Personal flexibility to work flex hours
- Eagerness to learn and determination to succeed
- Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
Nice-to-have
- Track record in building rapport and maintaining client relationships within the financial, service or retail industry
- Mutual Funds accreditation
Is this job right for you? Check out our video and decide for yourself!
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- A world-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy
Additional Job Details
Address:
304 DUNDAS ST E:HAMILTON
City:
HAMILTON
Country:
Canada
Work hours/week:
0
Employment Type:
Part time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Casual
Pay Type:
Salaried
Posted Date:
2025-03-20
Application Deadline:
2025-03-26
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Client Advisor
Royal Bank Of Canada
Hamilton - 59.32kmCustomer Service Full-time
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Client Advisor Part-time Job
Customer Service HamiltonJob Details
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.
Job Description
What will you do?
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to work as one RBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
- Goal-oriented individual with a demonstrated passion for putting clients first.
- Drive and self-motivation, as well as excellent communication skills and emotional intelligence
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Personal flexibility to work flex hours
- Eagerness to learn and determination to succeed
- Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
Nice-to-have
- Track record in building rapport and maintaining client relationships within the financial, service or retail industry
- Mutual Funds accreditation
Is this job right for you? Check out our video and decide for yourself!
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- A world-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy
Additional Job Details
Address:
304 DUNDAS ST E:HAMILTON
City:
HAMILTON
Country:
Canada
Work hours/week:
22.5
Employment Type:
Part time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-03-04
Application Deadline:
2025-03-14
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Client Advisor
Royal Bank Of Canada
Hamilton - 59.32kmCustomer Service Part-time
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Customer Experience Associate Full-time Job
Customer Service HamiltonJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate
Roynat Capital
Hamilton - 59.32kmCustomer Service Full-time
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Client Advisor Full-time Job
Customer Service KitchenerJob Details
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.
Job Description
What will you do?
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to work as one RBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
- Goal-oriented individual with a demonstrated passion for putting clients first.
- Drive and self-motivation, as well as excellent communication skills and emotional intelligence
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Personal flexibility to work flex hours
- Eagerness to learn and determination to succeed
- Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
Nice-to-have
- Track record in building rapport and maintaining client relationships within the financial, service or retail industry
- Mutual Funds accreditation
Is this job right for you? Check out our video and decide for yourself!
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- A world-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy
Additional Job Details
Address:
180 KING ST W:KITCHENER
City:
KITCHENER
Country:
Canada
Work hours/week:
15
Employment Type:
Part time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-03-20
Application Deadline:
2025-03-26
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Client Advisor
Royal Bank Of Canada
Kitchener - 68.86kmCustomer Service Full-time
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Customer satisfaction representative Full-time Job
Mperiall Professional Services LTD
Customer Service KitchenerJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 2 years to less than 3 years
Area of specialization: Industrial
Computer and technology knowledge: Database software, Enterprise resource planning (ERP) software, MS Excel, MS Outlook, MS Windows, MS Word, MS PowerPoint, Electronic mail, Programmable logic controller (PLC), and Google Docs
Work setting: Urban area, Private sector, Public sector, Industrial association, and Industrial plant
Transportation/travel information: Own transportation, Own vehicle, and Willing to travel
Type of industry experience: Automotive parts manufacturing
Physical Requirements:
- The candidates should possess attention to detail
- The candidates should be accustomed to a fast-paced environment
- The candidates should be capable of working under tight deadlines
- The candidates should be able to work under pressure
Other Requirements:
- The candidates should prioritize punctuality, demonstrating flexibility and efficient interpersonal skills
- The candidates should have a strong client focus, excel in excellent oral and written communication, and be highly organized
- The candidates should be reliable team players, exhibiting dependability and the ability to multitask
- The candidates should show initiative, exercise good judgment, and be quick learners, functioning effectively in various roles
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to address customers’ complaints or concerns with professionalism and empathy, receiving and logging complaints for systematic resolution
- The candidates should be able to answer inquiries accurately and promptly, issue receipts, and provide information on the type and cost of services offered to clients
- The candidates should be able to arrange billing for services, ensure accurate documentation, and arrange refunds and credits in accordance with organizational policies
- The candidates should be able to consult with clients after a sale, providing ongoing support and advising on advertising or sales promotion strategies to meet their objectives
- The candidates should be able to act as a spokesperson for the organization, representing its values and interests, while gathering, researching, and preparing communications material for effective client engagement
- The candidates should be able to answer clients’ inquiries and provide information through written and oral communication channels, contributing to overall customer satisfaction
Benefits:
- The candidates will get dental plan, health care plan, group insurance benefits, Registered Retirement Savings Plan (RRSP), and free parking available
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, and References attesting experience) through the below-mentioned details
By email
peoplesolutions@mperiall.com
Be prepared for the screening questions. Include answering the following questions while applying:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Customer satisfaction representative
Mperiall Professional Services LTD
Kitchener - 68.86kmCustomer Service Full-time
20
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Customer Service Representative Full-time Job
Customer Service KitchenerJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Kitchener - 68.86kmCustomer Service Full-time
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Customer Experience Associate Full-time Job
Customer Service St. ThomasJob Details
Customer Experience Associate - St Thomas (18.75 hours/weekly)
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : St. Thomas
Customer Experience Associate
Scotiabank
St. Thomas - 72.1kmCustomer Service Full-time
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Customer Solutions Consultant Full-time Job
Customer Service BurlingtonJob Details
What’s in it for you?
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
- Career development and training opportunities
- Life insurance, disability and wellness program
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
What you will do:
- Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
- Enter quotations and orders into the system with accuracy in a timely manner.
- Provide customers with accurate pricing, inventory, and specific delivery information.
- Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
- Prepare quotations and process orders on behalf of outside sales staff.
- Respond to customers’ requests and inquiries in a timely manner.
- Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
- Adhere to company safety policies and regulations
What you will bring:
- Flexible for holiday/weekend shift availability
- Customer service experience (high volume)
- Post-Secondary Education in Business Administration or a related discipline considered an asset
- Previous Inside Sales related industry (HVAC/Plumbing) experience in preferred
- General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
- High level of commitment to exceptional customer service.
- Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
- Highly organized in prioritizing work and multi-tasking on a regular basis
- Fluency in both French and English considered an asset.
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Customer Solutions Consultant
Wolseley Canada
Burlington - 72.61kmCustomer Service Full-time
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Customer Solutions Consultant Full-time Job
Customer Service BurlingtonJob Details
What’s in it for you?
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
- Career development and training opportunities
- Life insurance, disability and wellness program
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
What you will do:
- Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
- Enter quotations and orders into the system with accuracy in a timely manner.
- Provide customers with accurate pricing, inventory, and specific delivery information.
- Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
- Prepare quotations and process orders on behalf of outside sales staff.
- Respond to customers’ requests and inquiries in a timely manner.
- Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
- Adhere to company safety policies and regulations
What you will bring:
- Flexible for holiday/weekend shift availability
- Customer service experience (high volume)
- Post-Secondary Education in Business Administration or a related discipline considered an asset
- Previous Inside Sales related industry (HVAC/Plumbing) experience in preferred
- General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
- High level of commitment to exceptional customer service.
- Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
- Highly organized in prioritizing work and multi-tasking on a regular basis
- Fluency in both French and English considered an asset.
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Customer Solutions Consultant
Wolseley Canada
Burlington - 72.61kmCustomer Service Full-time
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