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Scotiabank

19 Jobs Found

ScotiaMcLeod Assistant Branch Administrator - Victoria, BC Full-time Job

Scotiabank

Administrative Jobs   Victoria
Job Details

The Assistant Branch Administrator is responsible for supporting the Branch Management Team in ensuring a high level of success is achieved through effective operations and administrative efficiencies. 
   
IS THIS ROLE RIGHT FOR YOU 

In the role you will: 

  • Consistently demonstrate high levels of internal and external client service
  • Assist in the management of branch support staff, including executing development plans
  • Ensure quality and efficiency of branch operations
  • Assist with the execution and implementation of procedures to ensure compliance with corporate policies and industry regulations
     

DO YOU HAVE THE SKILLS?

We would love to work with you if you have: 

  • Experience in the securities industry 
  • Excellent verbal and written communication skills  
  • Meticulous attention to detail and excellent time management skills 
  • Provide excellent client service in a professional and respectful manner
  • Strong organizational skills
  • Ability to take initiative and work independently
  • Investment Representative (IR) license is an asset or obtain license within 15 months of hire which includes:
    • Canadian Securities Course (CSC), 
    • Canadian Practices Handbook (CPH),
    • Investment Representative Training Program (IRT)
    • ScotiaMcLeod internal 30-Day training program

 

WHAT'S IN IT FOR YOU:

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.  
  • An organization committed to making a difference in our communities– for you and our clients. 
  • An inclusive working environment that encourages creativity, curiosity and celebrates success.  
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills 

ScotiaMcLeod Assistant Branch Administrator - Victoria, BC

Scotiabank
Victoria
  Administrative Jobs Full-time
The Assistant Branch Administrator is responsible for supporting the Branch Management Team in ensuring a high level of success is achieved through effective operations and adminis...
Learn More
Mar 26th, 2025 at 15:32

Customer Experience Associate - Sherwood, PE (26.25 hours/wk) Full-time Job

Scotiabank

Customer Service   Charlottetown
Job Details

Requisition ID: 221223

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

About the role

 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate - Sherwood, PE (26.25 hours/wk)

Scotiabank
Charlottetown
  Customer Service Full-time
Requisition ID: 221223 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.   About the role   As a Customer Experience Associate,...
Learn More
Mar 26th, 2025 at 15:31

Customer Experience Associate - Longueuil, QC (30 Hours/ Week) Full-time Job

Scotiabank

Customer Service   Longueuil
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

 

Location(s):  Canada : Quebec : Longueuil

Customer Experience Associate - Longueuil, QC (30 Hours/ Week)

Scotiabank
Longueuil
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Mar 26th, 2025 at 15:29

Senior Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.

 

The Role

 

GBME is searching for Java Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. The role focuses mainly on backend development using Java / Spring Boot / RESTful API with potential opportunities for front end development. (Approx. 70/30 split)

 

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME. 

 

Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you!  In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.

 

Is this role right for you? In this role you will:

 

  • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
  • Partner with Architecture on the design and integration
  • Deliver and enhance new and current solutions and applications
  • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
  • Design, deliver and implement a database schema
  • Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
  • Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code
  • Support the solution in production (as needed)
  • Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
  • Effectively communicate with technical and non-technical audiences
  • Able to work with and refactor legacy code (as needed).
  • Coach and train end users (as needed). 
  • Participate and run SCRUM Meetings (as needed).

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • 4+ years of recent experience in backend development (Specifically Java / SpringBoot )
  • 4+ years of recent experience in Microservices and API development in an enterprise environment
  • Working experience of database and SQL (e.g., Postgres, MSSQL, Oracle)
  • Working experience with Shell scripting in Unix/Linux environments
  • Working experience in an Agile environment, with experience and understanding of Test-Driven Development methodology
  • Bachelor’s degree in computer science, Engineering or relevant experience.
  • Capital Markets experience (Understanding of Front, Middle and Back office operations)
  • Experience with Messaging Frameworks; IBM MQ/ Kafka/ Redis
  • Experience working with real-time, high availability and low latency systems 
  • Experience in Java multi-threaded applications

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Remote-friendly work environment will provide you with the flexibility to perform at your best. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

#ScotiaTechnology

#LI-Hybrid

#CapitalMarketsTech

 

 

Location(s):  Canada : Ontario : Toronto 

Senior Software Engineer

Scotiabank
Toronto
  IT & Telecoms Full-time
Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets busines...
Learn More
Mar 25th, 2025 at 16:23

ScotiaMcLeod Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   Toronto
Job Details

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 

DO YOU HAVE THE SKILLS
We would love to work with you if you have:
 

  • Experience in the securities industry
  • Already duly registered as an Investment Representative (IR) with CIRO
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 
WHAT’S IN IT FOR YOU

 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

ScotiaMcLeod Administrative Associate

Scotiabank
Toronto
  Administrative Jobs Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by...
Learn More
Mar 20th, 2025 at 16:34

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Vancouver
Job Details

Customer Experience Associate - Vancouver Main Branch (30 Hours/Week)

 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Vancouver
  Customer Service Full-time
Customer Experience Associate - Vancouver Main Branch (30 Hours/Week)   As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a p...
Learn More
Mar 20th, 2025 at 16:32

ScotiaMcLeod Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   London
Job Details

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 We would love to work with you if you have:
 

  • Experience in the securities industry
  • Already duly registered as an Investment Representative (IR) with CIRO is a requirement
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 

WHAT’S IN IT FOR YOU
 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills.

ScotiaMcLeod Administrative Associate

Scotiabank
London
  Administrative Jobs Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by...
Learn More
Mar 19th, 2025 at 17:02

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   St. Thomas
Job Details

Customer Experience Associate - St Thomas (18.75 hours/weekly)

 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

 

Location(s):  Canada : Ontario : St. Thomas 

Customer Experience Associate

Scotiabank
St. Thomas
  Customer Service Full-time
Customer Experience Associate - St Thomas (18.75 hours/weekly)   As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place wh...
Learn More
Mar 14th, 2025 at 14:22

Data Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

We are seeking an experienced Senior Data Engineer with deep expertise in Google Cloud Platform (GCP) to join our growing team. In this role, you will be responsible for designing, building, and maintaining scalable data architectures that support our data-driven initiatives. You will lead a team of engineers, collaborate with cross-functional teams including data architects, solution architects, business systems analysts and data engineers and ensure that our data infrastructure is robust, secure, and optimized for performance.

 

Is this role right for you? In this role you will:

 

  • Design, develop and maintain robust data pipelines for data ingestion and distribution of large datasets for processing and consuming.
  • Utilize SaaS services and tools to build, configure and automate data workflows and streamline the data engineering process.
  • Collaborate with stakeholders and product managers to analyze data requirements, design, and build ingestion patterns to bring in new data sources to the data platform.
  • Build and monitor application services and pipeline performance.
  • Conduct data quality checks.
  • Experience building data pipelines, and composable cloud-based data platforms in Google Cloud Provider (GCP).
  • Experience configuring and using data ingestion tools such as Fivetran, and Qlik Replicate
  • Have prior experience with data engineering, programming, ETL, ELT, processes for data integration and ingestion.
  • Experience in data modelling, manipulating large data sets and handling raw data, and other cleaning techniques.
  • Experience working with structured, semi-structured, and unstructured data.
  • Experience collaborating and working with DevOps and Scrum Teams
  • Demonstrated team player with strong communication skills and a track record of successful delivery of product development.
  • Expert at problem solving.
  • Strong scripting skills (SQL, Python)
  • Strong knowledge of cloud infrastructure

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • 10+ years of experience building Data Warehouse / Data Platforms
  • 5+ years of experience creating ELT / ETL data pipelines from scratch, working with structured, semi-structured, and unstructured data
  • 5+ years of experience configuring and using data ingestion/ replication tools such as Fivetran, or Qlik
  • 3+ years of experience with Cloud: GCP
  • 3+ years of experience with Airflow
  • 5+ years of experience working on continuous integrations and continuous deployment pipeline (CI/CD) and working with source control systems such as Github, Bitbucket, and Terraform

 

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

 

Working location condition: Hybrid

 

#LI-Hybrid  

Data Engineer

Scotiabank
Toronto
  IT & Telecoms Full-time
We are seeking an experienced Senior Data Engineer with deep expertise in Google Cloud Platform (GCP) to join our growing team. In this role, you will be responsible for designing,...
Learn More
Mar 13th, 2025 at 15:20

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Toronto
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Ontario : New Liskeard 

Customer Experience Associate

Scotiabank
Toronto
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Mar 13th, 2025 at 15:18

Senior Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Milton
Job Details

Senior Customer Experience Associate - Louis St Laurent & Thompson, Milton (30 hours/weekly)

 

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 

What’s in it for you?

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package

 

 

Location(s):  Canada : Ontario : Milton 

Senior Customer Experience Associate

Scotiabank
Milton
  Customer Service Full-time
Senior Customer Experience Associate - Louis St Laurent & Thompson, Milton (30 hours/weekly)   Our Senior Customer Experience Associates are the face, character and heart of ou...
Learn More
Mar 12th, 2025 at 15:10

Senior Programmer Analyst with PHP, Python and SQL Full-time Job

Scotiabank

IT & Telecoms   Scarborough Village
Job Details

Contributes to the overall success of the Back Office Applications/CCA (Caribbean and central America) Technology, International Banking in Canada (Supporting CCA region) ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

 

Accountabilities

 

  • Champions a client centric culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Creating design procedures, write codes, perform testing, debug, trouble shoot technical issues and maintain source code of computer programs to support daily operations of back-office applications.
  • Assist in creating technical documentation, objectives, and deliverables required to support technical troubleshooting and incident management.
  • Assist with technical analysis based on business requirements, create test cases, and perform testing to support delivery of technical solutions.  
  • Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.

 

Dynamics specific to the role

  • Countries / regions/business units supported/ Back Office Applications (Canada & CCA region)
  • Financial dimensions (e.g., capital budget, annual project cost, operating budget, etc.)
  •  
  • Regulatory bodies and special requirements/ Comply with Scotiabank’s IT Risk standards.

 

 

The incumbent is responsible for the supporting the following:

  • Work with business partners to define their needs
  • Good to have: Perform and develop data ingestion and extract request from EDL/Data Lake/Data Stage platform or other data source based on user request.
  • Interpret data, analyze results using statistical techniques and provide ongoing support.
  • Responsible for the solutioning & development of data related initiatives.
  • Identify, analyze and interpret trends or patterns in complex data sets
  • Filter and “clean” data
  • Assist junior staffs to fulfil their assignment.
  • May be required to provide off hour support for the ETL data related tasks.
  • Good knowledge of Incident, Change management process and Service Requests, etc.

 

Education and experience:

 

Must have

  • Extensive hands-on experience in PHP, Python, SQL, .Net, IIS, Java, HTML, Power BI, MS Office and MS Access etc.
  • Hands on experience with Application support that requires knowledge and experience with bitbucket, JIRA and confluence (Agile methodologies)
  • Experience of working in technology projects / supporting systems like ETL process (SSIS),
  • Hands on Technology projects / supporting systems like ETL process (SSIS)
  • Experience with SQL/NOSQL, scripting, automation, computing in the cloud, and application monitoring technologies.
  • Working knowledge of at least one or more programming languages (JavaScript, Java, .NET, Python, Perl, Python, PHP, Bash, XML, HTML, C/C++/C#, RegEx, etc.)
  • Bachelor’s degree in computer science or mathematics or Statistics.
  • Adept at queries, report writing and presenting findings

 

 

Asset to have

 

  • Proven working experience as a data analyst or related education.
  • Technical expertise regarding data models, data mining, segmentation techniques, and Machine learning. Willing to learn or a fast learner
  • Working knowledge of and experience with reporting packages (tableau, Power BI or Cognos)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel).
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Experience with the usage of GitHub (or Git version control systems).
  • Experience working in an agile development environment (Confluence, Jira, CiAD pipeline, Scrum/Kanban).  
  • Experience working with Sterling File Gateway is an asset.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Remote-friendly work environment will provide you with the flexibility to perform at your best. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

#Li-Hybrid

#PHP

#Python

#SQL 

 

 

Location(s):  Canada : Ontario : Scarborough 

Senior Programmer Analyst with PHP, Python and SQL

Scotiabank
Scarborough Village
  IT & Telecoms Full-time
Contributes to the overall success of the Back Office Applications/CCA (Caribbean and central America) Technology, International Banking in Canada (Supporting CCA region) ensuring...
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Mar 11th, 2025 at 14:49