114 Jobs Found
Contact centre agent - customer service Full-time Job
Customer Service York University HeightsJob Details
Overview
Languages
English
Education
- Bachelor's degree
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Commission
Other benefits
- Free parking available
How to apply
1
By email
Contact centre agent - customer service
Connect6 Group
York University Heights - 3.43kmCustomer Service Full-time
55,000
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Customer service agent Full-time Job
GREEN LIGHT CANADA GLOBAL MOBILITY SOLUTIONS LTD
Customer Service York University HeightsJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: MS Excel, MS Windows, MS Word, MS Office, Mac OS, Social Media, Electronic mail, and Information technology
Location: North York, ON
Physical Requirements:
- The candidates should be attentive to detail and capable of working efficiently in a fast-paced environment
- The candidates should be able to handle repetitive tasks efficiently while maintaining attention to detail
Other Requirements:
- The candidates should be punctual and show initiative in their tasks
- The candidates should be flexible, organized, and demonstrate the ability to multitask effectively
- The candidates should be quick learners, adaptable in their approach to work
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to answer written and oral inquiries promptly and accurately and provide information to customers effectively
- The candidates should be able to assist in the preparation of brochures, reports, newsletters, and other materials as needed and explain the type and cost of services offered clearly and comprehensively
- The candidates should be able to arrange billing for services rendered to clients and consult with clients after a sale to offer ongoing support and assistance
- The candidates should be able to order office supplies, maintain inventory levels as required, and address clients’ inquiries providing necessary information
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Customer service agent
GREEN LIGHT CANADA GLOBAL MOBILITY SOLUTIONS LTD
York University Heights - 3.43kmCustomer Service Full-time
27.05
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Customer service agent Full-time Job
Customer Service York University HeightsJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Asset languages: Candidates must have knowledge of the Mandarin and Cantonese Language
Education: Candidates need standard educational qualifications such as a College/CEGEP
Experience: Candidates need experience of 1 year to less than 2 years
Location: North York, ON
Benefits:
- The employees get health care plan
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Be prepared for the screening questions
- Are you currently legally able to work in Canada?
Customer service agent
S2HRC Inc.
York University Heights - 3.43kmCustomer Service Full-time
36,000 - 45,000
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Customer Service Representative Full-time Job
Customer Service VaughanJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Vaughan - 4.73kmCustomer Service Full-time
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Senior Customer Experience Associate Full-time Job
Customer Service VaughanJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Senior Customer Experience Associate
Scotiabank
Vaughan - 4.73kmCustomer Service Full-time
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Customer Service Representative Full-time Job
Customer Service VaughanJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Vaughan - 4.73kmCustomer Service Full-time
Learn More
Customer Service Representative Full-time Job
Customer Service VaughanJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Vaughan - 4.73kmCustomer Service Full-time
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Customer Care Agent Full-time Job
Customer Service VaughanJob Details
Rentokil-Terminix is currently seeking A Customer Care Agent that will act as a liaison, providing product/service information, answering questions, and resolving issues for our clients/customers. This position interacts with customers to attract potential business by answering product and service questions and suggesting alternative solutions. To be successful in this role, the incumbent must be an excellent communicator, possess strong verbal and written communication skills and have a customer focused attitude.
This will be a hybrid position based out of our Concord office (99 Locke St, Concord, ON L4K 3Z9). In the event there are provincial restrictions due to the pandemic, you will be required to provide your own high-speed internet and workspace at home for the duration that your work is remote. However, the expectation is that all teammates report into the office on a regular basis.
The duties and responsibilities of the Customer Experience Representative include, but are not limited to, the following:
- Maintaining strong customer relationships by handling questions and concerns with speed and professionalism
- Receiving and placing customer service telephone calls, completing web forms and responding to emails
- Entering and processing orders for new and existing customers
- Investigating issues and resolving customer complaints
- Updating and managing customer databases
- Actively promoting Terminix products and services
- Monitoring the route and status of field technicians to coordinate and prioritize their schedule
- Relaying work orders, messages, and information to and from technicians and field management
- Constantly improving results by adhering to a philosophy of service excellence, and following business processes
- Providing an outstanding customer experience to all customers
- Available to work as required based on customer needs
- Performing other duties as required
Requirements
- Persuasive communication skills and lots of personality!
- Sales oriented, has the ability to identify sales opportunities within a service environment
- Energetic, positive and self motivated
- Naturally empathetic, with the ability to build a strong rapport
- Excellent communication skills - both verbal and written
- Professional demeanor, stellar phone etiquette
- Able to perform successfully in a high paced, results-oriented environment
- Ability to build relationships and communicate with a broad range of people
- Well organized, energetic and reliable
- Ability to work independently in a busy environment
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- At least one year’s experience in a Call Centre role answering phone calls and emails
- Proficient with Microsoft Office, Outlook and other applicable computer programs
- Bilingual English/French an asset
- High school diploma – College preferred
- Will have to undergo a criminal background check
- Will be required to wear a headset, input data and sit for long periods of time
Benefits
- You are paid during your training!
- Great benefits - Medical, Dental, and Vision
- Employer-matched RRSP program up to 3.5% of your base salary per year
- Paid sick and vacation days
- Short and long-term disability
- Life Insurance
- Ability to make commission bonus’s (after 3-month probation)!
- Competitive compensation
- ON DEMAND PAY! Have access to your paycheque as soon as it is earned!
Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.
Customer Care Agent
Rentokil Initial
Vaughan - 4.73kmCustomer Service Full-time
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Customer Fulfillment Associate Part-time Job
Customer Service Bedford Park-NortownJob Details
Position Summary...
To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.
What you'll do...
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
141 Damascus Rd, Bedford, NS B4A 0C2, Canada
Customer Fulfillment Associate
Walmart
Bedford Park-Nortown - 9.15kmCustomer Service Part-time
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Customer Fulfillment Associate Part-time Job
Customer Service Bedford Park-NortownJob Details
Position Summary...
To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.
What you'll do...
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
141 Damascus Rd, Bedford, NS B4A 0C2, Canada
Customer Fulfillment Associate
Walmart
Bedford Park-Nortown - 9.15kmCustomer Service Part-time
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Bilingual Client Support Advisor Full-time Job
Customer Service TorontoJob Details
As a Client Support Advisor, you will be responsible for delivering exceptional customer service in resolving client inquiries by educating the client and determining the root cause of the issue with Cash Management products and services. Not only will you be positively impacting clients and coworkers through your support and guidance, but you will also be joining a team with a strong focus on career development and learning. If you thrive in a fast-paced environment and are interested in joining one of Canada’s top employers, then this role is for you!
What will you do?
- Responsible for providing 1st level telephone support relating to technical issues, navigational issues and problem resolution to clients using all RBC Cash Management applications
- Act as a 2nd level support for clients using Pay Employee Vendor via Royal Direct relating to token issues and payment investigations
- Escalate complex and/or unresolved issues to the appropriate next level of escalations
- Document all activities to ensure that the client’s history is accurate for the purposes of escalations and trending
- Participate in creating/maintaining a positive team environment where team members give each other support, promote good morale, and co-operation. Responsible for ongoing personal development and information sharing
What do you need to succeed?
Must-have
- Bilingual in French and English
- Exceptional written and oral communication skills
- Flexibility to work anyshifts between 7:30AM and Midnight
- Customer Service experience in a banking or call center environment
- Strong knowledge of various computer applications combined with the ability to learn new complex systems
- Analytical thinker with a knack for problem solving
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to building close relationships with clients
- Access to a variety of job opportunities across business and geographies
#LI-Hybrid
#LI-POST
Job Skills
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2024-12-24
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Bilingual Client Support Advisor
Royal Bank Of Canada
Toronto - 12.12kmCustomer Service Full-time
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Client Advisor Full-time Job
Customer Service TorontoJob Details
Job Description
*****Candidates must be mobile with the Seaway Community (Winchester, Kemptville,Prescott and Iroquois)*****
What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.
What will you do?
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to work as one RBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
- Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
- Drive and self-motivation, as well as excellent communication skills and emotional intelligence
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Personal flexibility to work flex hours
- Eagerness to learn and determination to succeed
- Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
Nice-to-have
- Track record in building rapport and maintaining client relationships within the financial, service or retail industry
- Bilingual (French/English), considered a strong asset
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
- A world-class training program in financial services
-
Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy
Additional Job Details
Address:
481 WINCHESTER MAIN ST:NORTH DUNDAS
City:
NORTH DUNDAS
Country:
Canada
Work hours/week:
25
Employment Type:
Part time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-12-16
Application Deadline:
2024-12-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Client Advisor
Royal Bank Of Canada
Toronto - 12.12kmCustomer Service Full-time
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