All jobs within 50 km around Kingston in Customer Service

UPS is currently looking for a Part-Time Morning Customer Counter Clerk at our warehouse in our Kingston location.

•Job Classifications: Part-time Warehouse / Clerical

•Job Type: Permanent / Hourly

•Job Location: 1121 John Counter Boulevard, Kingston, K7K 6C7

•Work days: Monday - Friday *non-negotiable*

•Scheduled Shift: 8am-12pm (Start and Time may change due to operational needs)

•Category: Clerical / Warehouse Operations

•Candidates must be able to work up to 25 hours per week (if required)

Key Accountabilities

•Dealing with all telephone calls

•Handling customer complaints in a professional manner.

•Dealing with SLA concerns, PCA queries

•Providing customer counter cover

•Running reports for the centre, TTS report, Cares report and Apple report

•Cash handling and banking

•Meet set targets on a daily basis

•Responsible for any additional tasks given

Education/Work Experience

•Have good communication skills and fluent in English both written & spoken is essential

•Efficient team player and able to work in a targeted environment.

•Able to lift up to 70 pounds

•Working knowledge of word and excel.

•Typing skills: at least 40 words per minute

•Good attention to details

• •Warehouse experience is not required

•Able to work in a fast paced and temperature changes environment

Benefits:

•Wage starts at $17.30/hr

•Unionized position.

•Weekly pay (every Friday)

•Full training provided

•Tuition reimbursement up to $2000 per semester (conditions apply)

•Performance evaluations yearly

•Extended health and dental benefits

•Group insurance and pension benefits

•Opportunities for advancement

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interview.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: Salesforce, Internet, MS Excel, MS Windows, and MS Word

Physical Requirements:

• The candidates should possess attention to detail and demonstrate effective hand-eye coordination
• The candidates should be comfortable with bending, crouching, and kneeling and be capable of handling heavy loads
• The candidates should be accustomed to a fast-paced environment and ready for physically demanding tasks
• The candidates should be prepared for repetitive tasks and be able to stand for extended periods
• The candidates should be able to meet tight deadlines and be comfortable with walking as part of their duties
• The candidates should be able to work under pressure

Other Requirements:

• • The candidates should be punctual and reliable in meeting commitments

• The candidates should be dedicated to client focus and possess efficient interpersonal skills
• The candidates should have excellent oral and written communication skills
• The candidates should exhibit flexibility in their approach and be highly organized
• The candidates should be team players

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• • The candidates should be able to access and process information
  • The candidates should be able to address customers’ complaints or concerns and answer inquiries

• The candidates should be able to provide information to customers, arrange for refunds and credits, issue receipts, and receive payments
• The candidates should be able to sell merchandise

Benefits:

• The candidates will get dental plan, health care plan, and vision care benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, Job reference number, cover letter, and highest level of education with the name of the institution where it was completed) through the below-mentioned details

By email
[email protected]

By mail
9820 Main Street, PO Box 517
Canning, NS
B0P 1H0

In person
9820 Main Street, PO Box 517
Canning, NS
B0P 1H0
Between 11:00 a.m. and 02:30 a.m

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?