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Overview

Overview

POSITION: Security Site Manager

LOCATION: Richmond, BC

SCHEDULE: Sunday to Thursday 0830 - 1630 (Full Time)

PAY : $60,000-$65,000

ESSENTIAL FUNCTIONS:

·       The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

·       Reporting directly to the District Manager the Site Manager is responsible for establishing and maintaining profitable relationships with our Client. As the primary external representative to our customer, the Site Manager must convey a sense of expertise in all of our services in a professional manner.

·       All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

·       Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

·       In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

·       All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

RESPONSIBILITIES:

·       Schedules guards on the site

·       Creates and maintains client Post Orders.

·       Creates strong customer relationships.

·       Establishes and maintains an effective liaison with the client through regularly scheduled calls and   communications as outlined in Best Practices.

·       Resolves all client and guard issues in consultation with District Manager

·       Responds and resolves site emergencies and issues.

·       Supports Branch Office

·       Ensures compliance with Occupational Health and Safety Act.

·       Investigates accidents and/or critical injuries on-site.

·       Other duties as assigned.

POSITION SPECIFICATIONS:

·       Must be self motivated and have the ability to relate to and communicate with individuals at all levels.

·       Must be able to organize and prioritize to support an effective/efficient operation and accomplishment of stated goals.

·       Superior communication (both oral and written) and presentation skills.

·       Ability to work equally well in a team environment while being a self starter.

·       Attention to detail and high degree of accuracy.

·       Strong problem identification and problem resolution skills.

·       Ability to work effectively as a part of a team as well as independently.

·       Strong customer service and customer orientation skills.

·       Superior computer skills in MS Office (Word, Excel, PowerPoint).

QUALIFICATIONS:

·       University degree or College diploma in a related field or combination of experience and education

·       Minimum of three (3) years of supervisory experience preferably within the Security industry is essential.

Overview