All jobs within 0 km around Montréal in Management

Reporting directly to the Branch Manager, the incumbent is responsible for autonomously managing, establishing, maintaining and reviewing work schedules. He/she must also fill vacant positions with available employees, inform employees of schedules and minimize overtime by implementing effective scheduling strategies.
Job Requirements:
 

MAIN FUNCTIONS:

• The duties listed describe the job role of this position. Specific responsibilities and tasks may vary and be documented separately. The employee may not be required to perform all duties listed. Additional responsibilities may be assigned and duties may be modified, depending on business needs.
• All responsibilities or tasks are considered core functions, unless such responsibilities or tasks are unrelated to the listed functions, in which case they are considered other (non-core) functions.
• Employees are held accountable for the successful performance of duties. Job performance standards may be documented separately and may include duties, objectives, responsibilities or tasks not specifically listed herein.
• When performing duties, responsibilities or tasks, employees are required to know and follow safe work practices and to be aware of the company's policies and procedures relating to workplace safety, including but not limited to safety rules and regulations. Employees are required to inform the manager after becoming aware of unsafe working conditions.
• All duties, responsibilities or tasks must be performed in an honest, ethical and professional manner and in accordance with applicable company policies and procedures. In cases of uncertainty or lack of knowledge of company policies and procedures, employees are required to seek clarification or explanation from the senior manager or an authorized company representative.
  RESPONSIBILITIES:
• Manage work schedules of security guards and supervisors at client sites; manage the scheduling process to optimize operating results and minimize overtime; determine the best resolution to staffing issues.
• Ensure position coverage at all times; track leave requests, including vacation and personal leave requests to ensure position coverage; respond to emergencies, cancellations and absences to ensure positions at client sites are covered; act as a call center for remote positions.
• Ensure accuracy of payroll hours and billing data; verify billing and payroll reports and correct discrepancies; interact with accounts receivable and payroll departments to make corrections.
• Stay up to date with site contracts and training requirements, availability and hours worked of security guards.
• Coordinate schedule changes with management, supervisors and staff; act as liaison with customers, management and staff to resolve scheduling, training, billing and payroll issues.
• Ensure sufficient security personnel are available to cover vacancies created by absences and cancellations.
• Coordinate daily assignments and schedules of supervisory staff; inform supervisors of schedule changes and new security guard schedules.
  Inform management of vacancies as they arise; assist in screening security guard candidates; interview new security guards as required to determine availability for vacant shifts; fill security guard positions according to requirements and qualifications.
• Make recommendations on the removal of security officers from positions based on customer complaints, attendance issues and other performance problems; advise management on staffing issues that may arise as customer requirements change.
• Administer progressive discipline as needed.
• Maintain records of security officer qualifications, accreditations and training and coordinate on-site training requirements with on-site supervisor to meet client needs.
• Manage key and equipment control processes.

POSITION SPECIFICITIES:

• In-depth understanding of security activities.
• Accurately assess employees' strengths and development needs and provide feedback and coaching as deemed necessary.
• Must be able to organize and prioritize to ensure efficient operations and accomplish stated objectives.
• Must have a high level of experience interacting with people within the organization and have the ability to adapt to the varying levels of communication required for each group.
• Must possess the ability to discuss positive and negative situations with these individuals in a manner to ensure that the necessary objective is achieved with a positive outcome.
• Strong communication and interpersonal skills.
• Ability to work variable hours, including on-call responsibilities outside of business hours.
• Proficiency in various software, including Microsoft Word, Excel and PowerPoint.
• QUALIFICATIONS :
• College diploma in a related discipline or equivalent.
  At least two (2) years of related experience.
• WORKING CONDITIONS (physical/mental demands):
• With or without reasonable accommodation, the incumbent must possess the physical and mental capacity to perform the essential functions effectively. In addition to other demands, the demands of the position include, but are not limited to:
• Maintain calm when interacting with authorities, senior management, customers and staff, occasionally in emergency conditions and pressure situations.
• Submit to and meet company standards for background and reference checks and behavioral screening tests.
  Manage multiple tasks simultaneously.
• Processing and being exposed to sensitive and confidential information.
• Regularly use a vehicle to carry out tasks.
• Travel regularly or frequently to various company offices and other locations.
  Lead, motivate, train and mentor staff in a positive manner.
• Read and analyze reports and data, including use of computers.

#AF-QUEBEC

• Location: 8481 Place Marien, Montreal-Est, QC H1B 5W6, Canada

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

Preferred Qualifications:August 21 to August 29

We are looking for a legal technician, specialist in contracts and risk, with experience in corporate commercial law. This position reports to the Senior Legal Advisor.

This is a temporary contract (16 months) to replace maternity leave.

 Location: Montreal, Quebec OR Toronto (North York), Ontario

Job Description :

• Reviews, negotiates and drafts various contracts, tender documents to provide services, client-related contractual provisions, primarily Canadian amendments for the company; Advises the company on these same customer-related items.
• Advises the company on contractual policies and procedures.
• Updates, drafts and implements contract policy updates, as necessary.
• Conduct research on various issues (legal or otherwise), as needed.
• Completes corporate documents, annual reports, resolutions and minute book.
• Takes care of the renewal and maintenance of different licenses in each province in which the company has operations.
• Assigns the various legal invoices.
• Updates the various legal databases.
• Manages Risk Specialist tasks which include renewing company insurance (insurance binders, insurance certificates, surety bonds, coordinating the purchase of local liability policy, auto insurance and property, payment of deductibles, insurance premiums and bonds).
• Manages questions and requests related to insurance and company risks
• Perform other paralegal tasks as needed: managing files and carrying out administrative tasks, providing support to the legal department.
• Other duties as assigned.

Job specifications:

• Must possess exceptional communication skills as well as interpersonal skills to work with internal and external contacts.
• Ability to take initiative and work with a diverse internal clientele.
• Must be able to organize and provide priority and support for effective operation for the accomplishment of intended objectives.
• Must be skilled in writing reports, business correspondence and procedures in a clear and concise manner.
• Works efficiently and independently with flexibility and adaptability.
• Pay attention to details, have strong analytical, diplomatic and negotiation skills in writing and must possess problem-solving skills.
• Possesses solid business judgment.
• Must be self-starter with excellent organizational skills with the ability to multi-task and be comfortable in a constantly changing environment.

Qualifications required:

• College diploma in legal techniques.
• 2-4 years of relevant experience.
• Perfect command of the English language is required for this position. All tasks will be carried out in English since the paralegal will have to support the company's operations in all English-speaking provinces of Canada. Communications with people working in the United States will also be required for this position. 

Working conditions :

• Flexibility in teleworking.
• Competitive salary.
• Full range of benefits.

#AF-QUEBEC

This position involves overseeing a time-sensitive delivery operation. This includes managing daily operations, dock workers, drivers, fleet and fleet maintenance, dispatch operations, reverse dock operations, and customer dock operations. Must also ensure that all operations comply with the requirements of the safety department and compliance with standards.

How you will help

• In collaboration with the dedicated Logistics management team, ensure that as the business grows, operational capabilities meet or exceed all customer and company cost requirements per unit, quality of service and responsiveness.  
• Develop a culture of safety, professionalism and service excellence in all areas of operations. Maintain policies and procedures to ensure compliance with federal and provincial transportation requirements and the on-site customer safety program.  
• Work closely with the Director of Operations on operational objectives, and contribute to future innovations. 
• Provide daily guidance to staff, to ensure alignment with operational and customer expectations. 
• Ensure that all incidents (such as personal injuries, road accidents, spills, etc.) are promptly reported, documented, root causes identified and corrective/preventive measures implemented. 
• Be responsible for the time/punctuality reporting function to ensure drivers are scheduled to complete company deliveries on time, including customer service reporting for customer relations . 
• Be responsible for managing driver relationships, including but not limited to driver schedules, equipment usage and driver contracts. 
• Ensure that a preventive maintenance program is in place and that it is effective. 
• Provide mentoring and guidance to subordinates and other employees. Set individual objectives, carry out performance evaluations, recommend salary measures and implement succession planning. Oversee and manage professional development to support the leadership development program. 
• Use superior communication skills to motivate staff and effectively train colleagues, managers and customers. 
• Develop, implement and monitor on a monthly basis an operational “dashboard” for visual understanding of performance and output in relation to the elements of the plan. 
• Ensure that all external stakeholder processes are followed and adhered to (Standard Operating Procedures (SOP), Simplified Systems of Operations (SOS) and Job Entry Subsystem (JES)) 
• Other related tasks that may be required 

 Your skills and experience: 

• Must have at least a high school diploma, with preference for post-secondary studies (general stream), or a combination of education and experience. 
• Previous experience in the field of transportation or operational management is preferred, various functions in the field of transportation would be beneficial  
• Previous experience in dispatching, supervising and managing transport docks 
• Communication skills - advanced 
• Computer skills – precision, MS products, AS400, web based programs, RF scanners. 
• Proven customer relations skills 
• Strong conflict resolution skills 
• Able to meet deadlines in a highly transactional environment, must have a keen eye for emergencies 
• Ability to advocate for business needs collaboratively with colleagues 
• Results oriented 
• Must be a hands-on operator, trainer, tutor/coach, and advisor/mentor 
• Must show initiative, be autonomous  
• Knowledge of equipment is an asset 
• Interest, knowledge and skills in safety training are an asset  
• AZ driver's license is required 
• Bilingual French and English is required, other languages are an asset 
• Able to work with little supervision 

To apply, please visit the Careers page of our website at dayross.com.

If you are selected for the position, you should submit to a reference and criminal background check before being hired. Only candidates selected for an interview will be contacted .

Position Summary
We are looking for an Account Manager for Nespresso working remotely in Montreal on a 14-month contract, reporting to the Regional Sales Manager B2B. The Account Manager will ensure customer acquisition, retention and productivity within the Offices, Hotels, Restaurants, Café/Bars, and ensure high visibility and best in class service (before and after) within high end HORECA/OFFICE prospects and customers to become a category leader. The successful candidate will be responsible for a territory in the Montreal region.

A little bit about us
Our story began 30 years ago with a simple but revolutionary idea- to create the perfect cup of coffee. Nestlé Nespresso has become an international reference for the highest quality coffee and an iconic symbol of refined elegance.
 
We are now in more than 60 countries and our team has grown well beyond 10500 employees. Nespresso Canada continues to drive momentum and innovation in our market segment, and in North America, we are just getting started.

A day in the life of an Account Manager:
As an account manager, you will be responsible for the acquisition of new HORECA (Hotels, Restaurants, Cafés) and office customers in the appropriate target group.  You will maintain and nurture relationships with existing customers and manage coffee consumption on operating contracts.  You will be responsible to optimize customer profitability and implement and ensure compliance with corporate and regional channel guidelines and policies.

You will also: 

• Perform weekly and monthly reporting of sales and business KPI’s
• Successfully convert the customer base into Nespresso Ambassadors
• Leverage current market knowledge & network to accelerate Nespresso’s presence in high end HORECA and OFFICE channel.
• Ensure high visibility within the HORECA/OFFICE Channel via customer acquisition and machine placements in the predefined target group
• Execute the strategy for the HORECA/OFFICE channel to achieve business targets and objectives defined in the Operational Plan
• Work closely with national/regional Nespresso Channel Networks

What will make you successful?
As the successful candidate, you will be the champion for the brand throughout the organisation so you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment.   You will already have Progressive Sales experience, coupled with your highly organised, dynamic approach with account management experience considered a strong asset.  Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

You will also have:

• A bachelor’s degree in commerce, economics, hospitality or equivalent
• A full and valid driver’s license is required
• 3-5 years of experience in marketing or sales.  Experience in HORECA or OFFICE channel will be considered a strong asset
• Business oriented, autonomous, diligent, and creative
• Strong communication/presentation skills
• Ability to demonstrate and convey key brand messages with passion, credibility, and sincerity
• Flexible and able to adapt to a changing environment
• Ability to self-manage remotely
• Must be fluently bilingual in English and French

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting sales career you’ve always wanted.

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Your Role

As the Warehouse Supervisor, you are fully responsible for the safe, high-quality, and productive delivery of 3PL logistics services to our internal and external customers. Main responsibilities for this role include the following and are related to customer relationships, financial accountabilities, and people management. You will report to the Warehouse Manager.

Your Responsibilities

• There will be the opportunity to extend contract to one year.
• Escalate customer issues to Manager quickly when necessary;
• Assist with planning for new customer implementations;
• Participate in conference calls and meetings when necessary. Demonstrate tact and diplomacy when communicating directly with customer representatives;
• Support Warehouse Manager in adhering to financial obligations:
  Balancing overtime / agency use;
• Staff planning to avoid excess overtime expenses;
• Ensure timely performance evaluations;
• Deal with performance issues and consult with HR / Management guidance for complex issues;

• Follow programs implemented to ensure the efficient and cost-effective operation and utilization of the facility;
• Oversee all warehouse services including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner;
• Comply with all Quality, Health, Safety & Security programs to ensure the safety of all personnel, equipment and property
• Strive for continuous improvements in all facets of warehouse operations
• Prepare accurate and timely reports regarding warehouse operations
• In collaboration with Warehouse Manager, keep warehouse supplies stocked and re-order when needed using cost-saving methods when available

Your Skills and Experiences

• Diploma/Degree in International Business, Transportation, Logistics, or a related field preferred
• 3+ years experience in Contract Logistics / 3PL / Distribution Centre / Warehouse environment

• 2+ years leadership / supervisory experience with 7+ direct reports
• Bilingual English/French is strongly preferred
• Knowledge of various production and quality systems (GxP, ISO, Document Control, Lean, TPS, Six Sigma, etc.)

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-ONSITE