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Overview

As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

How You’ll Help: 

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understand and use key metrics to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks and problems and work collaboratively with others to practical and speedy resolution. 
• Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations. 
• Other related duties related as may be required.

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills, including the ability to get things done through others and people development.
• Computer skills with MS Office products and web based programs.  Experience with Truckmate a definite asset
• Safety oriented
• Good communication skills, verbal and written
• Strong problem solving skills
• Customer oriented
• Ability to multi task and prioritize workload

Overview

Background Screening Requirement: 

• Enhanced Criminal Record Check (every 5 years)
• Credit Check (every 5 years)
• Identity Verification 
• Education Verification
• Employment Verification
• References

What's the job?
As the Business Analyst, you play a key role as subject matter expert and technical advisor for various strategic initiatives at CCS. This role facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications. The Business Analyst manages the requirements development process by eliciting, analyzing, specifying and verifying multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements.

What else will you get to do every day?

• Presents ideas in a focused and concise manner. Ability to create compelling business justification for recommended direction and design
• Design and document current/future state enabled solutions and drive all relevant business analysis to ensure the most effective recommendations are made for successful solution and project plan completion.
• Accurately translates business requirements into functional requirements, including aptitude for interpreting technical documentation and authoring or updating documents as needed (Functional Designs, Business Process Designs) and seen as a cross-functional process and subject matter expert.
• Experience interpreting user needs and working with technical experts to write functional specifications for new systems, systems changes and system enhancements
• Significant and recent experience conducting business process reviews, developing business requirements and functional specifications
• Experience with integrated project team delivery, coordinating deliverables and contributing to strategy/planning with management.
• Experience in working in an SME role for the creation of customized end-user training material both online and in the classroom
• Assist with the definition and continuous improvement of BA processes and interactions with the PMO and IT and make recommendations to improve the overall effectiveness and efficiency of the business.
• Ability to perform root cause analysis
• Significant and recent experience developing business proposals, including cost-benefits/feasibility analysis and ROI to evaluate systems design/enhancement proposals and other business initiatives
• Ability to self-manage projects within tight timeframes and dynamic priorities. Based on experience, can accurately estimate the cost and time to implement functional or business unit-level solutions.
• Work independently and within cross-functional project teams
• The incumbent will possess a unique blend of technical, business, and people skills and excellent problem-solving skills.

Who are we looking for?

• Bachelor's degree or diploma requiring 3-4 years of study in a business or technology field. CCBA or CBAP Certification attained or in progress is an asset.
• Minimum 4 years experience in a BA role. Experience within an insurance, wealth management, financial planning and financial institution, or an equivalent combination of education and experience; knowledge of the use of specialized computer hardware and software in the insurance, financial planning, or financial services environment is highly desirable.

• Experience with Waterfall methodology and enterprise project environment,

• Proficient in using MS Office toolset, MS Access, and Visio.
• Advanced ability to manage and prioritize a complex heavy workload with minimal supervision.
• Advanced ability to conduct scope business analysis, including workflow analysis, business information requirements and models.
• Advanced knowledge of and adherence to Systems Life Cycle Methodology.
• Advanced verbal and written communication skills, including writing quality documentation at various stages of SLCM.
• Advanced ability to manage multiple tasks simultaneously.
• Advanced ability to recognize priorities and work to those priorities.
• Ability to travel between the Island and Mainland offices occasionally

Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate.
Experience: Candidates needs experience of 1 year to less than 2 years

Additional information

Personal suitability

• Organized
• Team player
• Ability to multitask

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

• Cover letter