Manager, Analytics & Insights, Global Fraud Authentication Full-time Job

Contributes to the overall success of the Fraud Management Group globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. This role will have accountability for building relationship with key partners in areas such as cybersecurity, risk management, and global operations, while providing effective strategic, tactical, and operational insights through Key Performance Indicators (KPIs) for decision making. 
 

Is This Role Right for You?  In this role, you will:  

 

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Creates reporting, dashboards and trending analysis across Global Fraud Authentication including KPIs and indicators to provide data driven insights and value-added analysis to inform strategic decision making including projections and forecasts utilizing statistical modelling and works closely with internal and external Partners to understand and align on business requirements and contribute to the connection of end to end Customer Journey data.
• Leverage data analytics tools (Python, R, SAS, etc.) to formulate fraud strategies that minimize fraud losses while maintaining a positive customer experience and controlling operating costs  
• Report regularly on performance of existing fraud authentication strategies deployed globally 
• Identify improvements of existing fraud strategies, procedures and policies
• Maintain performance reporting and liaise with business partners to assess trends that may impact the business
• Drive strong partnership with Fraud Operations to identify opportunities for improvement with focus on risk/return while ensuring alignment.
• Identify and escalate fraud risks that are or will become in excess of the Risk Appetite  
• Lead / participate in the identification, development, and implementation of new initiatives 
• Contribute to and support a variety of projects and initiatives across the Fraud Management Group and other stakeholders
• Participate in discussions with IT partners and vendors on requirements and solution design
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
   

Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:  

 

•    A University degree in statistics, mathematics or computer science
•    1-3 years analytical experience preferred including statistical analysis, ideally related to Fraud Analytics or Risk Management
•    Experience with coding, organizing, and manipulating large amounts of data (for example Python)
•    Experience with PRM or similar fraud platform strongly desired
•    Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
•    Strong communication skills essential with clients, vendors and management
•    Must be self-motivated, energetic, and results-oriented and be committed to adding value to the organization

Scotiabank is one of North America's leading financial institutions, and Canada's most international bank. We provide innovative financial products and services to individuals, small and medium-size businesses, corporations and governments across Canada and around the world.