Parts Management Technician Full-time Job

Job Summary

This role, reporting to the Operations Superintendent Supply Chain Management, supports requisitioning, receiving, materials issuance, inventory control, and replenishment of supplies in support of vehicle maintenance and repair activities. Duties also include identifying parts and equipment, searching for parts, shipping and receiving parts, providing customer service and advice, expediting emergency materials, operating material handling equipment, scheduling pick-up and deliveries and maintaining records.

Duties & Responsibilities

• Support maintenance operations with parts requisitioning and inventory replenishment while remaining aligned with Supply Chain Management (SCM) strategic goals and initiatives.
• Conduct comprehensive research, sourcing, quoting, requisitioning, and expediting of parts in accordance with established policies and procedures.
• Deliver exceptional customer service to maintenance and support personnel by promptly communicating delivery times and addressing inventory and material requests.
• Inspects incoming parts and materials to verify shipment details and ensure adherence to purchase order quantities, pricing, terms, and quality assurance standards.
• Record receipts in the Enterprise Resource Planning (ERP) system, including scanning, maintaining, and completing delivery documentation.
• Proactively investigate and monitor quotes, orders, and other requests, maintaining effective communication with vendors as necessary.
• Coordinate pickups and shipments of materials, ensures timely returns of parts and cores, and process and monitor warranty claims.
• Issue inventory in accordance with parts and material requests.
• Provide direction, support, and oversight to warehouse personnel.
• Enhances, upholds, and ensures the proper storage and organization of inventory - under direction of Operations Superintendent, SCM.
• Conduct inventory cycle counts and assist in resolving discrepancies as necessary.
• Analyze inventory requirements utilizing reports and other information, makes recommendations to optimize stock levels for improved efficiency.
• Record and arrange for the disposal of surplus material and equipment. 
• Perform daily safety checks, promote, and adhere to a safe working practices and environment,
• Clean and maintain inventory storage and other work areas to ensure a safe work environment.
• Operate general material handling equipment, including forklifts.
• Performs other related duties as assigned.

Qualifications

• Graduation from a post-secondary parts management technician certificate program and Red Seal Certification; OR 3 to 4 experience years in a heavy or industrial vehicle and equipment parts environment and ability to obtain a Parts Management Technician Certificate within 18 months.
• 3 to 4 experience years in a heavy or industrial vehicle and equipment parts environment.
• Minimum of 2 years of relevant experience using an ERP/MRP replenishment system
• Ability to complete WHMIS and Forklift Certification with 3 months of hire.
• Possession of a valid Saskatchewan Class 5 Drivers license.
• Assessment tests may be conducted to evaluate knowledge, skills, and abilities.
• Candidates who are selected must provide documentation to verify their educational qualifications.
• Proficient in conducting comprehensive research and sourcing a diverse range of vehicle parts across multiple makes and models, utilizing available resources.
• Possesses technical expertise in vehicles and equipment systems.
• Capable of effectively interpreting and disseminating information by utilizing parts manuals.
• Demonstrates a solid understanding and knowledge of mechanical and hydraulic systems commonly found in heavy equipment, applying this knowledge to assist in the accurate ordering of parts.
• Familiarity with inventory and warehouse management practices, processes, and industry standards.
• Able to perform physical labor, including heavy lifting.
• Effective oral and written communication skills.
• Exhibits courteous and tactful behavior in all interactions.
• Skilled at establishing and maintaining productive working relationships within a team environment.
• Proficient in prioritizing, scheduling, and planning time-sensitive requirements within a fast-paced and dynamic setting.
• Capable of analyzing, inquiring, and determining the necessary parts to accomplish objectives in both normal and abnormal situations.
• Ability to work independently and fulfill Journeyperson level responsibilities, exercising sound judgment and decision-making skills to prioritize tasks effectively.
• Self-motivated and capable of working autonomously with minimal supervision.
• Familiarity with SAP is an asset.
• Strong computer proficiency and accurate data entry skills using basic keyboarding techniques.
• Proficient in utilizing Microsoft Suite applications such as Word, Excel, and Outlook.