Program Administrator Full-time Job

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all functions relating to the delivery of therapeutic recreation day programs, including the Acquired Brain Injury (ABI) Program, the Variety West Program, and/or the Supported Community Enhanced Learning (SCEL) Program. You are responsible for all aspects of the day-to-day delivery of the intake/assessment process, therapeutic recreation, social and recreational aspects of the program.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in psychology, sociology, therapeutic recreation, social work, education or related field

Minimum of 3 years of related experience working with special populations in social service agency, rehabilitation, clinical, or therapeutic recreation environment

Experience in supervision of staff and volunteer management

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Applicable federal, provincial, municipal legislation, policy/procedures
• Needs/abilities of special need populations
• Ethics, professional conduct/standards
• Risk management principles and practices pertaining to special populations
• Crisis prevention/intervention management
• Human resource/labour relations principles, including knowledge of collective agreements
• Knowledge of safe practices in prevention of transmission of communicable diseases
• Program/event planning, design, development and evaluation
• Facility management
• Documentation standards and practices
• Alternate communication methods/adaptive devices
• Network of social service agencies and community partners
• Must possess the training, experience and knowledge to organize the work and its performance
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures
• Knowledge of Therapeutic Recreation tools: OHIO, Community Integration Scales, Factor R and AED

COMPETENCIES, SKILLS AND ABILITIES

• Use of a variety of computer software programs (i.e. MS Office Tools – Word, Excel, Outlook; CLASS)
• Ability to lead, coach and motivate a team of staff
• Ability to work within a multi-disciplinary team setting
• Client assessment skills
• Effective communication skills
• Ability to organize and plan programs
• Budget management experience
• Excellent interpersonal and communication skills with individual clients, families, colleagues and staff
• Effective conflict resolution skills
• Effective problem solving strategies
• Flexible and adaptive
• Respect for client-centered choice, privacy and confidentiality