Representative, Collection Full-time Job

The Collection Representative will be responsible for a portfolio of accounts receivable and for reconciling, investigating and resolving all outstanding invoices.

 

****Salary ranges from $52 730 to $69 230***

****Salary offers will vary commensurate with experience, education, skills, and training.****

 

 

We support and care for our employees and their families by providing:

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

 

How you will make contributions that matter:

• Manage the collection process of a given portfolio;
• Perform weekly analysis of payment agreements and investigation of all outstanding invoices and deductions;
• Resolve payment discrepancies within the required time frame;
• Document daily activities in the system;
• Ensure compliance with credit limits and management of pending orders;
• Initiate and respond to external and internal customer account inquiries;
• Reconcile accounts and prepare requests for deferrals, write-offs and credit notes;
• Apply and comply with existing policies and procedures;
• Prepare all documentation relating to deductions;
• Perform all other related tasks.

 

You are best suited for the role if you have the following qualifications:

• College diploma or technical diploma in accounting or equivalent;
• 5 years of experience in a credit/commercial collection (B2B) environment;
• English speaking and writing is essential; the candidate will be required to communicate with customers by e-mail and telephone
• Very good knowledge of the Office suite, knowledge of Maestro (asset);
• Strong interpersonal, negotiation, communication and customer service skills;
• Strong analytical, organizational and attention to detail skills;
• Ability to solve problems;
• Ability to adapt in a context of change.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family

Making Good Food Is Our Passion, and we do it responsibly. Our caring teams process about 11 billion litres of milk annually into a diversified range of dairy and dairy alternative products sold in over 60 countries. With 65 manufacturing facilities and over 19,500 employees, we operate our leading business in Canada, the USA, Australia, Argentina, and the United Kingdom.