Sales Administration Associate Full-time Job

Saputo Dairy Products Canada is seeking a passionate Sales Administration Associate to partner with the Sales Team to support the day-to-day account activities and requirements the Food Service and Sales Branch Business Units in an efficient and effective manner.  The person will be responsible for providing high levels of customer service to Foodservice customers and the remote sales team in Ontario. This position is directly responsible for sales to a group of customers managed by the sales office as well as supporting the remote sales team and their customers with sales orders and related administrative tasks. The successful candidate will be a self-starter, show leadership and initiative, professionalism, integrity, and attention to details which are all core Saputo Company values.  They will have an entrepreneurial flair, thrive on challenge, can prioritize the right job so it gets done on time, and can work effectively in a team-oriented, high-priority environment.

 

Salary: $58,970 - $77,420

* Salary offers will vary commensurate with experience, education, skills and training

 

WE SUPPORT AND TAKE CARE OF OUR EMPLOYEES AND THEIR FAMILES BY OFFERING

• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
• Organized activities for employees and their families 
• Advantageous discounts on Saputo products

 

HOW YOU WILL MAKE CONTRIBUTIONS THAT MATTER

• Daily order taking, coordination and administration of orders for an assigned group of customers.
• Daily coordination and administration of orders submitted by our remote sales representatives.
• Vacation support and coverage for remote sales reps – order taking and dealing with customer inquiries.
• Build and maintain strong customer relationships with all foodservice customers.  
• Initiate contact with potential new customers and coordinating new account setup.
• Interactions with other departments through out the full order process.  Communicating directly with the warehouse and distribution teams to ensure that customer orders are filled and shipped on schedule.
• Support for sales manager and sales supervisors as required.
• Other administration duties as assigned such as - accounts receivable, filing, and other general office duties.

 

 

OTHER REQUIREMENTS

• High school diploma or equivalent required.
• Proficiency with MS Office (Word, PowerPoint, and Excel) and the ability to learn new software.
• Experience in a customer support environment (retail, hospitality, restaurants, banking, etc.).
• Experience with Maestro (financial and accounting ERP system) is an asset.
• Ability to communicate effectively, via telephone and email, by utilizing active listening and clearly speaking to customers.
• Ability to professionally manage customer expectations including complaints, logistical challenges, and problem solve as issues arise.
• Strong administrative competencies.

Making Good Food Is Our Passion, and we do it responsibly. Our caring teams process about 11 billion litres of milk annually into a diversified range of dairy and dairy alternative products sold in over 60 countries. With 65 manufacturing facilities and over 19,500 employees, we operate our leading business in Canada, the USA, Australia, Argentina, and the United Kingdom.
All dairy processors have access to the same raw material and equipment; what distinguishes us is our can-do spirit and our diverse, inclusive work culture that empowers employees to grow in their own way.