Security Supervisor Full-time Job

Reports To: District Manager

Location: Hamilton, ON

Pay Rate: $ 20.50 an hour.

Shift: Monday to Friday 0700-1500 hrs

SUMMARY

Maintains security and safety of people and property in assigned facility. Observes and reports activities and incidents. Duties will include supervising the use of wand and metal detectors, service enhancement, and training.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• Handling front desk is a major part of this role along with monitoring and reviewing CCTV cameras.
• Schedule and train Security Guards ensuring all posts are covered weekly and the guards are trainer per site requirement. 
• Interact effectively across diverse cultures.
• Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
• Follow proper procedure for all matters requiring escalation.
• Conduct foot patrols checking guard posts, doors, windows, data rooms, maintenance areas etc.
• Collect shift activity reports and turn in to District Manager for review.
• Ensure all posts are properly staffed.
• Conduct spot remediation training for Security Guards when needed.
• Relieve Security Guards for break/lunch
• Respond to escalations including all medical incidents.
• Escalate issues and/or violations to the District Manager.
• Access control provisions, screening visitors and ensuring visitors follow security protocols.
• Document and inform District Manager of Security Guards who are not meeting the SOP standards.
• Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representative.

MINIMUM HIRING STANDARDS:

• Security Supervisor experience (2.5 yrs minimum)
• At least 1 year of experience handling front desk and customer service.
• Experience scheduling guards would be preferred.
• Must have excellent communication skills.
• Must have a reliable means of transportation (public or private).
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED. Post Secondary education in a related field is an asset.

Bulls Security Inc is a leading security guard company dedicated to providing comprehensive security solutions. Specializing in manned guarding services, Bulls Security Inc plays a crucial role in safeguarding businesses, properties, and events in the Surrey area. With a commitment to professionalism and client satisfaction, Bulls Security Incs team of trained security guards may work diligently to ensure the safety and security of their clients.