Senior IT Operations Analyst Full-time Job

Process Automation (PA) is a fast-paced and exciting program that delivers Robotics Automation and Machine Learning capabilities for P&CB. As a member of the program, you are responsible to perform incident investigations, provision Virtual Machines and manage the ongoing maintenance activity of our bots to ensure automations are performing at the highest levels of efficiency

 

WHAT WILL YOU DO?

• Set up and configure virtual machines for automated processes and manage the ongoing bot maintenance activity.

• Review NAS share accesses and create AD groups for new bots.

• Investigate incidents raised by Business partners, diagnose issues and provide timely resolutions.

• Provide support for local applications and databases; diagnosing and repairing computers and network hardware.

• Install, maintain, administer and update network systems; set up security parameters to ensure that all systems are operating properly.

• Provide technical support on IT-related activities to network systems security. Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

• Provide information on the detailed technical design and development of applications using existing and emerging technology platforms. Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

• Maintain hardware, software, and configurations; manage migrations, OS builds, tool installation, and removal of end-of-life hardware.

• Coordinate production environment changes with technology operations in order to maintain a stable production environment.

 

 

WHAT DO YOU NEED TO SUCCEED?

Must have

• 3-5 yrs experience in similar field

• Experience working in RPA Automation space and SRE Development using tools like Ansible, ELK stack and full stack development using React and ASP .NET.

• DevOps: Helios, GitHub, Jenkins, UCD, Ansible, Artifactory, Nexus, SonarCube

• PEGA, Camunda

• Open Shift 4, Metrocluster, WINDOWS 10/11, LINUX, RedHat8/9

• Platform Production build – Windows admin, Build Automation (Ansible)

• Disaster recovery, Compliance and security

 

Nice to Have:

• Scripts: Python, Angular JS, JAVA, YAML

• JAVA/Python development experience

 

 

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

 

 

 

Job Skills

Active Learning, Adaptability, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, IT Standards, Lifelong Learning, Long Term Planning, Operational Delivery

 

 

 

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-05-14

Royal Bank of Canada (RBC; French: Banque Royale du Canada) is a Canadian multinational financial services company and the largest bank in Canada by market capitalization. The bank serves over 20 million clients and has more than 100,000 employees worldwide.[2] Founded in 1864 in Halifax, Nova Scotia, it maintains its corporate headquarters in Toronto and its head office in Montreal.[2] RBC's institution number is 003. In November 2017, RBC was added to the Financial Stability Board's list of global systemically important banks.