Senior Receptionist Full-time Job

The Senior Receptionist is the Company Ambassador,  the frontline face and voice of our organization, seamlessly blending administrative support and exceptional organizational skills with a personalized touch that leaves a lasting impression. Beyond greeting guests and managing calls, the Senior Receptionist cultivates a warm, professional environment, where each interaction reflects our company's values and commitment to excellence. With a focus on exceptional customer service, proactive communication, and a genuine enthusiasm for representing our brand, the Senior Receptionist manages multiple tasks efficiently while  embodying the essence of our company culture.

The Work !

• • 50% - Answer/ transfer a high volume of incoming calls in a professional manner dealing with queries from the public and customers.
  • The incumbent will also greet and direct persons entering the company.
  • 20% - Sort and distribute all incoming faxes through our fax server and insure delivery to the appropriate recipient through email.
  • Prepare outbound couriers and accept drop offs insuring clients required information and documentation is up to date.
  • 20% - Act as a team leader in charge of the front end and serveries on the executive floor.
  • The incumbent will assign ad-hoc tasks from departments and scheduling shift changes, coordinating back-ups. The incumbent will have knowledge of department functions to assist with brokers/ clients.
  • 10% - Book boardrooms for executive meetings and staff, the incumbent will also liaison with building management “CBRE” with internal requests for temperature / lighting issues.
  • The incumbent will also monitor visitor access and maintain security awareness

Let's Talk About You !

• • The ideal candidate must possess 3-5 years previous experience;
  • Supervisory/leadership experience would be an asset
  • A high school diploma; or equivalent (GED);
  • Knowledge of Outlook, Word and Excel are required;
  • Ability to work under pressure and multi-task in a very busy environment;
  • Exceptional organizational skills and detail oriented;
  • Strong professional image as the face of the Company.
  • Established Organizational skills

Candidates for the Senior Receptionist role must be committed to being present in the office full time, to drive our team's success through consistent in-person collaboration.

 

 

Competitive discretionary bonus 

Market leading RRSP match program

  Medical, dental, vision, life, and disability benefits

  Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy, personal days and even a moving day 

  Virtual events to connect with your fellow colleagues

  Annual professional development allowance and a comprehensive Career Development program

  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

 

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!