Service Manager Full-time Job

TheService Managercontributes to the success of thePepsiCo Beverages Canadaby selling our service to gain a competitive advantage, improve cost and productivity and tolead our people

Responsibilities

• Ensures all routes are run and every stop is serviced every day
• Ensures that gate scan procedures and daily manifests are followed
• Achieves productivity targets and cost per unit (CPU)
• Meets customary service needs and market place execution by achieving our service level goals
• Builds individual and organizational capabilities 

Qualifications

Technical Skills

• Forecasts labor needs, staffs for the work, schedules the work
• Captures and tracks critical performance data to meet all time and quality standards
• Understands customer's business and balances gesture needs with "cost to serve" standards
• Teaches and builds our service advantage
• Coach and develop team (route rides audits)
• Teaches safe work practices (vehicle accidents, injuries)
• Manage regulatory compliance (Driver Qualification Files, hours of service, Vehicle Condition Report, hazmat

Leadership Behaviors

• Leverages understanding of key business drivers to get results
• Sets and measures productivity and service targets to drive accountability and execution
• Maintains focus and overcomes obstacles until goals and commitments are met
• Provides coaching and development to build current and future capability
• Understands the interdependencies across functions and builds partnerships in order to reach win/win solutions 

 

Education and certifications

• Bachelor’s Degree

Work experience

• A minimum of 2 years of fact-based direct selling experience
• Previous supervisory experience preferred
• Previous consumer packaged goods experience preferred

Skills and Capabilities

• Ability to work a flexible schedule including early mornings, evenings and /or weekends.

PepsiCos mission is to create smiles with every sip and every bite. We are committed to bringing our beloved consumer brands to market while doing good for the planet and our communities. Our success lies in our people. We offer our employees opportunities to make a meaningful impact, gain new skills and build successful careers in a diverse and inclusive workplace. Bring your unique perspective. Bring curiosity. Bring ingenuity. Bring drive. Because what makes you unique, makes us better.