Specialty Services Clerk Part-time Job

About the role

Canadian Blood Services is looking for a Temporary part-time Specialty Services Clerk to join our dynamic Collections Operations East team. 

The Collections Operations East team is responsible for supporting Canadian Blood Services by providing ongoing support and general administrative assistance for Specialty Services areas including Apheresis, and HLA/HPA in accordance with all regulatory requirements and Canadian Blood Services policies, procedures, and practices. 

Formula for success

• Leveraging your excellent customer service skills, you will provide a variety of clerical support and assist in the delivery of successful Apheresis donor clinics.
• Using your high attention to detail skills you will provide on-site support for Document Control processes.  
• Drawing on your knowledge or experience in data entry you will maintain and update donor files in the appointment management system, as well as prepare departmental operating reports as required. 
• Utilizing your superior interpersonal and communication skills you will schedule donor appointments. 
• Performs other related duties as required.
   

Desired education and skills

• Completion of secondary education. 
• Minimum one-year related experience.
• Equivalent combination of education and experience may be considered. 
• Effective communication and interpersonal skills, being able to exercise sound judgement, tact and discretion when dealing with others.
• Ability to develop and maintain professional working relationships with departmental staff, management, volunteers, and customers.
• Strong organizational and time management skills, being able to manage multiple tasks and competing priorities within short timelines.
• Proficiency in Microsoft Office, Word, Excel, and Outlook software. 

What we offer you

• Payment in lieu of vacation.
• Payment in lieu of holidays.
• Defined benefitpension plan. 
• Employee discounts, wellness program, professional resources. 

What you can expect

• Shifts include days, evenings, weekends, and statutory holidays. Monday/Tuesday 1130-1830, Wednesday 1230-1800, Thursday/Friday 0700-1330. You will be required to rotate through Saturday shifts, 0700-1330.