Supervisor, Fleet Services Full-time Job

The Fleet Services Supervisor is responsible for overseeing and supervising a team of Fleet Service Specialists focused on productivity and the performance of Brokers and their trucks by enhancing Broker engagement, retention and relations. 

How You’ll Help

• Maximize fleet efficiency by overseeing power boards focused on established productivity targets aligned with expected days worked.
• Leads a team to ensure adherence to broker agreements, SOP’s and to ensure compliance with regulatory, legislative and corporate requirements.
• Facilitates and ensures Safety standards are followed, and brokers and their drivers are engaged in annual safety training.
• Investigate and resolve non-compliance issues 
• Oversee the resolution of issues, holding all parties accountable to their responsibilities while maintaining broker engagement and satisfaction
• Ensure staff members have the tools and training they need to do their jobs well.
• Promote a corporate culture that a fosters a productive work environment for all employees focused on continuous improvement
• Other related duties as may be required

Your Skills & Experience: 

• Post-secondary training in logistics or business, preferred
• A suitable combination of education and experience may be considered
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Computer literate in Excel and Word
• Equipment knowledge is an asset
• Proficient in MS Outlook, Excel & Word; experience with AS400, an asset; ability to learn new programs
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies

1. Results focused; Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
2. Must be a self starter; Sound judgement and business acumen in developing and successfully implementing strategies to achieve corporate objectives; strong long- and short-term strategic planning skills

• Exceptional interpersonal and leadership skils to manage demands and resolve issues with drivers, coworkers, etc.
• Superior interpersonal & communication skills; direct, clear and professional presentation of information and the ability to relay information (verbal and written) between several parties to deliver a positive customer experience
• Must be able to work under a flexible work schedule 
• Must be a hands on operator, trainer, coach and mentor
• Must be able to build and maintain relationships  

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.
We believe our people are our greatest strength. For over a decade, weve been recognized as one of Canadas Best Managed Companies. Weve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.