Accounting Assistant Full-time Job

The Corporate Accounts Receivable (AR) team is responsible for the delivery of internal and external billings for goods and/or services provided by the City.

The primary purpose of the Accounting Assistant I - Corporate Billings includes processing and generating customer invoices and payment reminders, managing customer account reconciliations and generating accounting reports.

This position is required to provide excellent customer service on behalf of the departments within the City of Edmonton in accordance with defined policy and procedure.

Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style. With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Process Corporate billings, Fleet billings and Sales & distribution (S&D) invoicing for various services and/or goods provided by the City through Billing advice request, pass-offs, uploads, S&D and M5 billing simulations
• Manage a portfolio of assigned customer accounts. i.e. Rent, Leases, various Transportation portfolio, Transit, Fleet Billings etc. 
• Check, review, validate and enter information submitted, ensuring adequacy of supporting documents for completeness and accuracy as well as compliance with business process requirements and accounting distribution. i.e. Cost Centres, Work orders, Net Work Activity (NWA) and internal orders
• Generate corporate daily invoices and payment reminders; mail out and electronic invoicing
• Ensure application of accounting principles and practices in the maintenance and updating of accounts receivable records
• Perform periodic AR customer process timely account reconciliation and General Ledger reconciliations, for daily, weekly and month-end clearing and transfers as needed to record transactions to a customer account to ensure its collectability and minimize bad debts
• Check, review and process refunds to customers on over payments and clear over and under small balances
• Review and analyze customer accounts and respond to customer inquiries over the phone or in written form by email or letter and resolve disputed invoices
• Reconcile General Ledger Accounts related to AR such as 204000 auto post accounts, cash suspense clearing and Warranty account 201180
• Interpret and apply instructions and guidelines to resolve AR billings work related issues
• Maintain good public relations in the performance of Accounts Receivable duties by being courteous and make decisions within established policies and procedures
• Perform other related duties as assigned

Qualifications

• A recognized accounting certificate
• One (1) year of experience in an office environment
• Demonstrated competency in the use of spreadsheet and word processing applications
• Knowledge of corporate and departmental policies, procedures, bylaws and processes in the performance of accounts receivable duties
• Knowledge and understanding of provincial and federal legislation regarding the accounts receivable duties
• Competency in the use of Microsoft Word and Excel, and Google applications & other financial software (i.e. SAP AR module)
• Basic knowledge of accounting, administrative procedures and regulations including GAAP, FOIP and GST
• Ability to contribute as a positive team player in a customer focused service environment
• Strong organizational skills with the ability to work independently and accurately with attention to detail
• Strong communication skills, being courteous, positive problem-solving skills and being respectful when administering established policies and practices
• Strong customer service skills and abilities to deal courteously with the public over the phone and in written form via email or letter, and in making decisions within established policies/procedures
• Strong organizational skills to deliver large volumes of work within defined timelines
• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviors and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Up to 1 permanent full-time position

Hours of Work: 40 hours per week, Monday - Friday

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary: $26.580 - $33.357 (Hourly); $55,499.040 - $69,649.420 (Annually) 

Talent Acquisition Consultant: RM/MZ

Classification Title: Accounting Assistant 8h
Posting Date: Apr 05, 2024
Closing Date: April 12, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Financial and Corporate Services
Work Location(s): Century Place, 6th Floor, 9803 - 102A Avenue Edmonton T5J 3A3

Edmonton is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region.