Communications Advisor Full-time Job

Are you an exceptional communications professional with an interest in large-scale public transit infrastructure projects? Our Integrated Infrastructure Services (IIS) department is currently managing the construction of new lines within Edmonton's LRT network—a monumental undertaking with significant city-wide benefits. If you're passionate about expanding public transit options and eager to contribute your skills to a high-performing communications team, join us as a Communications Advisor and help shape the future of LRT in our city!

The City of Edmonton is looking for two experienced communications professionals to join the Integrated Infrastructure Services Department, supporting the LRT Expansion and Renewal Branch.

IIS designs and delivers infrastructure for Edmonton on behalf of City Council and residents. The Communications Advisors will work closely with other team members, construction project managers and consultants to provide integrated communications services for the department.

As a Communications Advisor for this department, you will join a high-performing team dedicated to informing Edmontonians on the progress of new LRT lines as they are constructed. In this position, your strong writing skills will make complex information accessible for Edmontonians. You will take a strategic approach to plan and deliver communications that achieve both the department’s and the City’s goals.

What will you do?

• Collaborate with colleagues on the IIS team to develop and implement integrated communications, engagement and external relations plans
• Lead, develop, manage and implement integrated marketing and communications strategies and tactics for both external and internal audiences
• Collaborate with other communications, engagement and external relations teams across the organization to support the business needs of IIS and the City of Edmonton
• Identify emerging issues and provide timely advice, responsive issues management and effective strategies to mitigate risks to the organization’s reputation
• Manage media relations, plan and manage proactive and reactive media events, develop consistent messaging and coach spokespeople
• Work with both internal and external support services, such as designers, research companies and marketing agencies, to help create effective strategies to meet the business needs of the department
• Write news releases, public service announcements, media advisories, brochures, newsletters and other communications products
• Edit, develop and update online and 311 content for programs, projects and initiatives
• Use diverse communications tools and tactics, such as capturing on-site video/photo and drafting engaging posts for social media, to meet communications goals
• Perform other related duties as required

Qualifications

• Degree in communications, public relations or related discipline with a minimum of two years of progressively responsible experience in a corporate communications, public relations or public affairs position; OR
• Diploma in communications, public relations or related discipline with four years of progressively responsible experience in a corporate communications, public relations or public affairs position

Assets: 

• Accreditation in the International Association of Business Communicators (IABC) or Canadian Public Relations Society (CPRS)
• Knowledge of City of Edmonton initiatives and programs related to infrastructure design and construction
• Experience working in communications for a large organization, institution or municipal government

Skills required for success: 

• Exceptional writing, editing and storytelling skills with extensive knowledge of communications practices, principles and techniques, and considerable experience or knowledge in allied fields, such as advertising, creative services, audio and visual production, social media and content creation
• Demonstrated ability to build strong working relationships with colleagues at all levels of an organization, including senior leaders managing operational and policy/program areas, and contractors or consultants
• Superior issues identification, management and media relations skills
• Excellent verbal, interpersonal and presentation skills
• Excellent project management and event planning skills
• Experience and proficiency with contemporary computer technologies (e.g. Google platform, Adobe suite, etc.)
• Ability to work outside of regular business hours to provide support at public events
• Alignment to our Cultural Commitments and Leadership Competencies Our Culture
• Embracing a culture of equity, diversity, reconciliation and inclusion Art of Inclusion

Up to 2 permanent full-time positions

Hours of Work:40 hours per week, Monday to Friday.

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary Range:$43.617 - $54.961 (Hourly); $91,072.30 - $114,758.57 (Annually)

Talent Acquisition Consultant:AS/SG

IND 123

Classification Title: Public Information Officer II
Posting Date: Jul 16, 2024
Closing Date: July 30, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 2 - Permanent Full-time
Union: CSU 52
Department: Integrated Infrastructure Services
Work Location(s): MNP Tower, 10235 101 Street NW Edmonton T5J 3G1

Edmonton is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region.