The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

How You’ll Help: 

• Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 
• Answer phones from drivers and customers. 
• Review yard check to ensure freight is not missed and trucks are on schedule. 
• Coordinate drivers to come back for second round of deliveries. 
• Coordinate daily P&D requirements. 
• Monitor driver performance and report finding to manager. 
• Identify areas for improvement and efficiencies. 
• Perform clerical duties for compliance and broker pay as required. 
• Other related duties as may be required.  

Your Skills and Experience: 

• An understanding of the geography of the area 
• High School graduate or equivalent  
• Transportation background in dispatch, dock supervision (2-3 years) 
• Computer literate in Excel and Word 
• Equipment knowledge is an asset 
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 
• Results focused 
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 
• Must have a strong sense of urgency 
• Good communication skills 
• Must be able to work under a flexible work schedule  
• Must be a hands-on operator, trainer, coach and mentor 
• Must be able to build and maintain relationships  
• Must be a self-starter 
• English required; other languages an asset but not required 
• This position will be accountable to the Hub Manager and will receive general guidance as needed 

Shift: Sunday - Thursday 6:00am - 2:30pm

The Driver Safety Administrator is responsible for the collection, entry, and tracking of data to measure compliance with in-cab camera related to safety rules and government regulations, in addition to Driver Safety administrative tasks, driver inquiries and communications across the company.

How You’ll Help

• Generate and distribute weekly and monthly trending reports.
• Monthly coaching log report (intervention report).
• Maintain and manage the Driver Safety SharePoint site.
• Maintain and manage PeopleNet for Driver Safety Group.
• Assist with analyzing regional and divisional accident trending.
• Daily updates of drivers on internal list: activations, deactivations, LOA, email, phone #, etc.
• Monitor the driver safety admin inbox: address incoming complaints, etc.
• Trending reports i.e.: monthly speed scatter report.
• Update driver safety policies, procedures, and orientation materials.
• Support driver safety staff with administrative tasks as required. 

Your Skills & Experience: 

• Post secondary education in office administration preferred.
• Training in MS Office, at minimum intermediate to advanced level Excel training.
• 2-3 years experience in an administrative role.
• Previous experience in the transportation or safety industry an asset.
• Must be proficient in Microsoft Office with exceptional Excel skills - creating formulas, organizing data, and formatting.
• Effective communication skills.
• Attention to detail and high level of accuracy.
• Sound planning, prioritization, and execution skills in order to meet deadlines and produce accurate reports.
• High level of integrity, confidentially, and accountability.
• Understanding of the root cause analysis process and identification of action items to address these cause to ensure minimal risk for the company and drivers.
• Strong work ethic and positive team attitude.

Hartland, NB

Responsible for the payment of approved interline invoices in accordance with audit criteria and company policies.

How You’ll Help

• Maintaining inboxes of incoming invoices to process.
• Match invoices to purchase orders for payment.
• Enter invoices into Coupa for approval.
• Review and audit invoices for basic requirements including proper approvals for payment.
• Update Operations and vendors regarding payment inquiries.
• Liaise with Operations and Director-Vendor Management on Interline agreements.
• Identify issues and escalate as required (to action, update our SOP’s & to learn).
• WCB reporting and provided updated clearance certificates of vendors and reconciliation of vendor spend per month.
• Maintain signature templates and signing authority per approved by finance.
• Review and audit payments before release to vendor.
• Pull reports for broker pay to process deductions.
• Other related duties as may be required

Your Skills & Experience: 

• Post-secondary education in accounting or business administration. (considered an asset).
• A suitable combination of education and/or experience may be considered.
• Minimum of one year experience in accounts payable or another computerized accounting function in a fast paced environment, preferably in the transportation industry.
• A suitable combination of education and/or experience may be considered.
• Experience in AS400 an asset.
• Excellent computer skills including MS Office , specifically excel.
• Excellent communication (verbal and written) skills.
• Strong interpersonal and customer service skills. 
• Strong analytical and problem solving skills, particularly with numbers.
• Understanding of accounting gl’s and taxes is considered an asset.
• Detail orientated with the ability to work accurately in a high volume, fast paced environment. 

The P&D Supervisor will be will be responsible for all scheduling of the day to day operations of the Pick & Delivery operation while maintaining a high level of service to our customers. 

How You’ll Help

• Ensure that all deliveries and pick ups are completed on time.  Also monitor and control equipment maintenance, ensuring vehicles are maintained and meet legal requirements to operate.
• Ensure that brokers/drivers keep the equipment in a neat and tidy manner, adhering to Company policy.
• Monitor brokers/drivers hours, ensuring they are within legal limits.
• Responsible for applying discipline where necessary, verbal and written.
• Plan routes for deliveries and pick ups, ensuring adequate equipment/staff are available.
• Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the P&D Operation. 
• Utilizing LEAN tools demonstrate leadership through your active participation in developing strong relationships with team members.
• Communicate P&D information to key stakeholders within General Freight which is essential to achieving the targeted outcomes.
• Actively engage in process improvement to further develop our P&D system.
• Provide training to support individual roles, and to expand skills which move employee engagement in the growth of the business.
• Provide mentoring and guidance to subordinates and other employees. Establishes individual objectives, conducts performance appraisal reviews, recommends salary action, and implements succession planning. Oversees and manages professional development to support leadership development program.
• Utilize superior communications skills to motivate staff and develop effective peers, managers and clients.
• Open availability and flexibility to work evening, weekends, and holidays

Your Skills & Experience: 

• University degree in Business or an equivalent combination of work and educational experience. 
• 2 years leadership/supervisor experience
• Minimum of 5 years of experience working within the transportation industry, ideally within a P&D environment. 
• Strong interpersonal skills working with diverse set of stakeholders
• Strong problem solving skills are a must. Excellent written and oral communication and presentation skills are required. 
• Accustomed to an extremely fast-paced environment 
• Knowledge of Ontario region
• Experience in Truck mate

Responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trucks in accordance with the applicable level of training and apprenticeship.

How You’ll Help

• Responsible for the maintenance and repair of trucks according to work orders and in keeping with level of training/apprenticeship (see below)
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc. 
• Journeyperson Technicians independently repair and maintain trucks (see above) and provide general direction, guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians.     
• Maintenance and repair of truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc. 
• Documentation of all findings and work done.
• Lead Journeyperson Technicians provide work direction for all team members and act as escalation point for complex maintenance and repairs.
• Provide guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians 
• Work independently to complete diagnostic, service, repair, and maintain trucks.
• Maintain and repair truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc. 
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills & Experience: 

• Post-secondary training in truck repair and/or completion of truck technician certificate course
• Preference given to applicants with Red Seal journeyperson certification
• Additional training in tire repairs and/or refrigeration will be considered an asset 
• CVIP, an asset
• Candidates enrolled in trailer repair apprenticeship may also be considered.
• Valid Class 1 license also considered an asset
• Previous work experience in an industrial environment, preferably in the transportation industry.
• Previous experience and qualification to perform Safety inspections is required in this position. 
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time
• Ability to work in tight spaces
• Strong knowledge of transportation industry’s rules and regulations regarding transport trucks, trailers, and components
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.     
• Troubleshooting and problem solving abilities
• Strong attention to detail
• Ability to work both independently and as a team member
• Good communication skills – verbal and written
• Intermediate computer skills required for fleet maintenance software.