We are looking to have a full-time bilingual (French/English) People and Culture Business Partner join our team! This position can be held hybrid from Montreal, QC; Ottawa, ON or Markham, ON. 

SUMMARY

The People and Culture Business Partner (PCBP) acts as a business partner to assigned client groups, provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations and internal policies and processes to assist PCBP provides recommendations, develops and implements solutions to assist the client groups and the organization achieve improvements in areas including but not limited to employee engagement and satisfaction.

At this position level, the individual is responsible for:

• Leading assigned People and Culture management-related projects and initiatives of low to high complexity and/or of broader impact or scope
• Greater proportion of client groups with requirements of moderate to high complexity
• Provides guidance to and may review work of less experienced People and Culture Consulting team members. 

KEY DUTIES & RESPONSIBILITIES

• Acts as a business partner to assigned client groups
• Provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations as well as internal policies, processes and procedures.  Exercises sound judgment to ensure effective risk management and mitigation
• Investigates and resolves employee relations matters. Consults with internal or external legal counsel where required
• Collaborates with relevant People and Culture management team members and external vendors to address specialized People and Culture management-related matters including but not limited to benefits, compensation, training, disability management, labor relations
• Collaborates with People and Culture Consulting team members and other relevant stakeholders to support the execution of strategies, programs and initiatives to drive organizational changes
• Partners with assigned client groups to diagnose People and Culture management-related issues, understand and anticipate needs.  Recommends solutions in alignment with business requirements and collaborates to implement
• Provides recommendations, develops and implements solutions to assist the client groups and the organization in achieving improvements in areas including but not limited to employee engagement and satisfaction, recruitment, leadership and career development
• Collaborates with People and Culture Consulting team and other relevant stakeholders in the review, refinement and/or development of People and Culture management programs, policies, processes and resources.  Prepares policies and processes of low to high complexity for review
• Collaborates with People and Culture Consulting team and other relevant stakeholders in the development and/or customization of training materials.  Leads and facilitates training sessions for assigned client groups and to the broader organization
• Leads recruitment efforts for assigned client groups.  Develops and maintains a robust talent pipeline using various sources including but not limited to social media and participation in networking events.  Identifies, recommends and implements recruitment channels, tools and resources
• Leads, supports and participates in People and Culture-related projects and initiatives
• Acts as the People and Culture lead for client transitions or account demobilization for assigned client groups
• Other duties as assigned

Knowledge & Skills

• Community college or university degree preferably in business administration or Human Resources
• More than five years of work experience in a human resources generalist role
• Thorough and expert level knowledge of human resources management-related legislations such as the Employment Standards Act applicable to assigned province(s). General understanding and knowledge of human resources management disciplines including but not limited to compensation, pension and benefits, labor relations, training
• Advanced ability to establish trust and credibility
• Advanced consulting skills along with a high degree of business acumen and ability to accurately assess business issues and provide sound advice and solutions
• Advanced ability to exercise sound judgment
• Advanced facilitation skills
• Advanced persuasion and influence skills
• Advanced relationship management abilities with ability to develop and maintain relationships with individuals at all position levels
• Advanced project management skills
• Exceptional interpersonal skills

Licenses and/or Professional Accreditation

• Certified Human Resources Professional (CHRP) Certification from Human Resources Professional Association would be considered an asset

This is a regular, full-time position with a salary range of $73,599 - $91,998 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. 

SUMMARY

The Administrative Assistant III reports to a Manager and provides coordination and support in the areas of the regional reports, regional information tracking, ESAT, regional newsletters and in some cases supervises other Administrative Assistants.

KEY DUTIES & RESPONSIBILITIES

• Carry out the day-to-day execution of clerical duties to ensure BGIS operations are provided with administrative support
• Coordinate regional reports and perform preliminary analysis
• Coordinate corporate initiatives throughout the region
• Track regional priorities and ensure that information is tracked and compiled as requested
• Coordinate ESAT information and dissemination
• Coordinate regional conferences/meetings; prepare logistics and develop preliminary agenda
• Prepare initial content of newsletter/communications for the region (i.e. Vision Articles, Tenant Newsletters, etc.)
• Prepare/review information prior to Portfolio Manager’s approval of documents regarding the accuracy of content
• In some cases, enter and update Team Members’ information in HRMS. 
• Other related general administrative duties as required
• Other duties as assigned

KNOWLEDGE & SKILLS

• Requires three (3) to five (5) years of administrative experience
• Excellent computer skills, proficient with MS Office
• Self-motivated
• Ability to work independently with little or no supervision
• Excellent interpersonal skills
• Problem solving skills
• Effective leadership skills – may have personnel to manage
• Strong time management skills and organizational skills
• Strong written and verbal communication skills
• Strong customer focus

Licenses and/or Professional Accreditation

• None required

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds . We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Cleaner will:

• Clean floors by sweeping, mopping or vacuuming
• Sweeping of exterior perimeter of the building
• Empty waste receptacle
• Transport garbage from drop points to garbage bins or compactor 
• Cleans and stores equipment and machinery used
• Replenishes cleaning solutions
• Follow procedures for dilution of detergents
• Low and high dusting, wiping surfaces, glass cleaning and cleaning bathrooms as required
• Notify supervisors concerning the need for major repairs 
• Other duties that management may assign depending on facility needs (cleaning appliances, run dishwashers etc.)

 Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

SUMMARY

The Assistant Maintenance Team Leader is responsible for the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Assistant Maintenance Team Leader is responsible for overseeing the execution of activities performed by Technicians to ensure that work performed is in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety and fire protection. The Assistant Maintenance Team Leader also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.

KEY DUTIES & RESPONSIBILITIES

Team Duties

• Oversees the duties completed by the other technicians by motivating, inspiring and demonstrating excellent work ethics.
• Allocates the monthly job plans ensuring the completion of all tasks are completed 100%.
• Manages customer service, using the SRRP and identifies team members for service calls and others for job plans with the objective to improve service satisfaction.

Accountabilities

• Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements.
• Oversees and maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis.
• Oversees and performs regular facility systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. Provides observations about facility, systems conditions and deficiencies and provides recommendations for enhancement and repair.
• Oversees and monitors assigned facility by conducting facility walkthroughs, system monitoring and inspection.
• Oversees and maintains, troubleshoots and repairs mechanical and/or electrical building systems and equipment.

Technical Duties

• Performs daily, weekly and monthly work orders, manages work order life cycle from dispatched through to completion with detailed resolution notes. Responds to client requests and after hour trouble calls on an on-call rotation basis.  Monitors and reports status of facility service contracts and prepares purchase orders to rectify deficiencies. 
• Maintains inventory. Inputs Pcard purchases on a timely basis.
• Assists the Project activity in the buildings by completing hot work permits and bypass permits on fire alarms. Escorts when required for project delivery.
• Provides assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects, by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control and assigning work.
• Interacts with internal and external clients of all levels.
• Documents activities related to building operations and maintenance, providing input to the Property Manager(s) with respect to building conditions; project planning, budget planning and forecasting.

Other duties as assigned

• Where applicable manages the LBCMP in the buildings including adjusting maintenance to ward off high legionella counts. Ensures logbook and reporting is accurate and complete.
• Where applicable Completes maintenance and all required records for Fire alarm and sprinkler/ Cooling systems (chillers, roof top units, AHU)/ Lighting systems/ Halocarbon detection systems and data logging/ Co2 detection systems/ Elevators/ Overhead doors/ Exterior lighting/ Emergency lighting/ Diesel generator/ BAS/ Reports deficiencies on facility equipment.

KNOWLEDGE & SKILLS

• College Diploma/Certification 
• 5 to 10 years of facility operations and maintenance work experience 
• Previous people leadership experience, preferred
• Mentoring skills required to support lower level Technician’s development
• Ability to motivate and help with direction within a team
• Strong ability to adhere to processes and practices relating to facility operations and maintenance
• Demonstrated experience maintaining and repairing building mechanical/ and or electrical and systems
• Highly advanced building mechanical/ and or electrical system troubleshooting and resolution skills
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Possesses a high level of environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Must be able to work shifts, be on-call and be available to respond to emergencies
• Must be willing to wear personal protective equipment
• Valid drivers’ license 

Trade certification or license in one or more of the following: 

• Journeyman level Refrigeration license. Gasfitter I or II license in addition to a refrigeration license 
• Journeyman level Electrical license 
• Journeyman level Plumbing license 
• Other recognized applicable trade License (e.g. Industrial Mechanic, Steamfitter/Pipefitter) 
• Power Engineering 3rd Class 

This is a regular, full-time position with a salary range of $32.73 - $38.50 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

The Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS) & HVAC Systems
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance

Licenses and/or Professional Accreditation 

• Power Engineer - 5th Class as a minimum requirement. 
• Power Engineer - 4th Class considered an asset.

This is a regular, full-time position with a salary range of $28.55 - $33.59 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.