As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Administrative Coordinator supports the business by coordinating the full range of administrative processes at the terminal in order to ensure the timely and accurate delivery of freight to the end customer.   

You will be a positive representative of our organization by demonstrating professionalism, and appropriate urgency. You will work closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests. 

How You’ll Help: 

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner. Establish and maintain files and records.  
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees; attend meetings, take notes, and follow up on decisions within area of responsibility 
• Order office supplies and maintain inventory for the terminal 
• Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees 
• Redirect documents intra- and inter-terminal as well as to customers as needed 
• Manifest and arrange appointments via fax, email, and telephone. Call customers regarding appointment change, status, rescheduling, and issues regarding appointment. Schedule driver appointments. Update system with appointment information.  
• Prepare manifests for trucks crossing from Canada to US border and vice versa 
• Verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete 
• Input pick up BOL’s and update POD’s. Upload and edit EDI files. Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present 
• Track and update system information on shipments for agent delivery. 
• Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures 
• Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies. 
• Reporting: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering. 
• Mentor and train office staff in procedures and in use of current software 
• Dispatch some night runs/shifts 
• Other related duties as may be required 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. 
• Communication skills - advanced 
• Computer skills – accuracy, MS products, AS400, web based programs 
• Demonstrated customer relationship skills 
• Strong conflict resolution skills 
• Able to work deadlines in high transactional environment 
• Ability to champion business needs in a collaborative manner to colleagues 
• Results focused 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Administrative Coordinator supports the business by coordinating the full range of administrative processes at the terminal in order to ensure the timely and accurate delivery of freight to the end customer.   

You will be a positive representative of our organization by demonstrating professionalism, and appropriate urgency. You will work closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests. 

How You’ll Help: 

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner. Establish and maintain files and records.  
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees; attend meetings, take notes, and follow up on decisions within area of responsibility 
• Order office supplies and maintain inventory for the terminal 
• Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees 
• Redirect documents intra- and inter-terminal as well as to customers as needed 
• Manifest and arrange appointments via fax, email, and telephone. Call customers regarding appointment change, status, rescheduling, and issues regarding appointment. Schedule driver appointments. Update system with appointment information.  
• Prepare manifests for trucks crossing from Canada to US border and vice versa 
• Verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete 
• Input pick up BOL’s and update POD’s. Upload and edit EDI files. Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present 
• Track and update system information on shipments for agent delivery. 
• Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures 
• Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies. 
• Reporting: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering. 
• Mentor and train office staff in procedures and in use of current software 
• Dispatch some night runs/shifts 
• Other related duties as may be required 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. 
• Communication skills - advanced 
• Computer skills – accuracy, MS products, AS400, web based programs 
• Demonstrated customer relationship skills 
• Strong conflict resolution skills 
• Able to work deadlines in high transactional environment 
• Ability to champion business needs in a collaborative manner to colleagues 
• Results focused 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

The Shunt Driver is responsible for ensuring proper, safe and timely handling of inbound and outbound trailers within the Terminal Yard. The successful candidate must ensure they maintain a clean work environment with a focus on proper handling techniques and safety. 

How You’ll Help: 

• Move trailers to and from the dock doors. 
• Park and organize equipment in the yard. 
• Conduct a yard check, which includes recording trailer numbers, refer settings, fuel level, trailer contents or seal numbers. 
• Conduct reefer check including unit number, reefer settings and fuel level.  
• Seal trailers and verify required. 
• Ensure yard is clean and operated in a safe manner. 
• Assist Line haul and P&D Drivers with locating, positioning and other equipment requirements. 
• Assist on Dock regularly. 
• Moving and handling large and cumbersome freight in a dock environment (50-75 lbs) 
• Operating a Forklift in congested areas. 
• Report any incidents of safety violation or security breaches. 
• Other related duties as may be required. 

Your Skills and Experience: 

• Minimum of Secondary education  
• Previous Transportation or operational experience is preferred; at least 1-year experience driving a shunt truck is preferred.  
• Class 1 license preferred but not necessary with applicable experience. 
• Forklift Certification. 
• Ability to lift up to 75 lbs. 
• Self-motivated. 
• Safety-minded. 
• Communication skills – good. 
• Able to work deadlines in high transactional environment. 
• Ability to champion business needs in a collaborative manner to colleagues. 
• Results focused. 
• English, other languages considered an asset 
• Able to work with little supervision 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Responsible for pre-tripping trailers and performing minor repairs as required.

How You’ll Help

• Pre-trip trailers in both dock doors and yard and perform minor repairs as required.
• Work with dispatch and dock to identify trailers to be pre-tripped.
• Minor repairs to trailers include but not limited to, lights, glad-hands, etc.
• Operate a motor vehicle equipped for pre-tripping trailers.
• Report deficiencies to maintenance manager or shift supervisor.
• Other related duties as may be required.

Your Skills & Experience: 

• Post secondary education.
• A suitable combination of education and experience may also be considered.
• Experience in maintenance department is considered an asset.
• Communication skills verbal and written.
• Computer skills – data entry accuracy; strong knowledge of MS Office products and web-based programs; knowledge and/or experience with AS400 a strong asset.
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment.
• Ability to champion business needs in a collaborative manner to colleagues
• Results focused.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

What we Offer:

• Competitive Compensation
• Career Growth
• Medical & Dental Benefits
• Company-matched Pension Plan
• Discount Programs
• Educational Assistance

How You’ll Help

• Responsible for the maintenance and repair of trailers according to work orders and in keeping with level of training/apprenticeship.
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
• Work independently to complete diagnostic, service, repair and maintain trailers.
• Maintain and repair trailer bodies, including miscellaneous accessories such as hub caps, decals, reflective tape, painting, etc.
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills & Experience: 

• Candidates enrolled or planning to enroll (in the next 3 months) in trailer repair apprenticeship will be considered.
• Red Seal journeyperson certification is an asset.  
• Work experience in the automotive industry. 
• Training in Trailer tire repairs, brakes, suspension, lights, etc.
• Previous experience and qualification to perform Safety inspections are considered an asset in this position.
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time.
• Knowledge of transportation industry rules and regulations regarding transport trailers and components.
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc. 
• Troubleshooting and problem-solving abilities, Strong attention to detail, good communication skills –verbal and written.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.