Main Purpose and Function

The GIS Analyst utilizes data analytics to assess and communicate opportunities and progress towards Solid Waste Utility and Street Cleaning business goals. The position supports continuous service delivery and policy setting improvements using systems solutions; leverages geospatial analysis, business analytics, and reviews of associated business performance metrics to drive strategic, operational, and financial decisions; and supports service transformation to improve Divisional performance and value. This role works closely with GIS, Technology Services, and Engineering business leaders to leverage business intelligence to simplify and provide value-added analysis and metrics reporting. The GIS Analyst works with confidential and sensitive data, identifies workforce trends, informs strategic direction regarding operational improvements, and identifies root-cause business data issues.

The GIS Analyst's immediate focus includes:

• Vehicle route optimization products and supporting GIS data modeling.
• Preparing recommendations on data enablement opportunities to capture sensitive street cleaning data (including abandoned items)
• Integrating geospatial and non-spatial datasets from operations and legacy sources to display current state information as actionable intelligence for the Solid Waste Management Division, with particular focus on waste collection and disposal operational optimization and waste reduction.

Key Contacts and Reporting Relationships

The position reports to the Engineering Business Support Analyst and works closely with team members in Solid Waste Branches, frontline employees, and other Engineering staff. Key contacts and relationships include Technology Services, Green Infrastructure, Risk Management, Project Steering Committees, cross-departmental counterparts within the City of Vancouver and external stakeholders including vendors and partners.

Specific Duties/Responsibilities

• Provides business decision support to Solid Waste Branches which includes budgeting and reporting on key performance indicators, GIS modeling,business analysis, and business case development
• Consults, leads, advises, and develops benefits realization plans for critical programs and tracking actual performance against business plans (benefits realization)
• Creates scripts and models (python, R, SQL, model builder) to automate analytics processes and graphic outputs to increase efficiency and/or address operational needs
• Contributes to the development and implementation of enterprise data strategy, including overseeing standards for performance metrics and analysis
• Analyzes large datasets for enterprise systems and developing performance metrics as well as presenting results
• Consults with division business units in analyzing existing and proposed geographic information systems tools – including proposing data collection methods, modeling, procedure changes, and the development of requirements and conceptual solution designs
• Provides technical assistance and expertise for the collection, storage, and use of spatial data across the division
• Researches, develops, benchmarks and establishes best practices for data enablement (including spatial and non-spatial data) to continue moving the City's Solid Waste Utility and street cleaning operations towards its business goals.
• Consults business units on GIS-based products to compile, analyze, forecast, and prepare summary reports and data visualizations, such as graphs and maps, tables, and dashboards.
• Integrates and combines data from multiple city sources (including Cart Asset Management System (CAMS), Hansen Asset Management System, timesheets, Mobile Data Collection apps) to run complex analytics and spatial analytics for business groups to gain insight into operations and/or inform financial decisions.
• Plans mobile data collection strategies and workflows, including the implementation, rollout, and training to frontline staff (typically using Survey123, Field Maps and other GIS related programs) for different business groups and projects
• Supports and collaborates with operations staff on waste collection, street cleaning and solid waste operations route optimization utilizing various data sources, analysis methodologies, and software (including ESRI GIS and RouteSmart)
• Researches new software or potential applications for projects requiring the use of geographic information technology, and makes recommendations on best use/practice in the division.
• Creates documentation outlining technical solutions
• Designs develops, presents business insights, and identifies business opportunities through advanced data analytics to senior management.
• Recommends solutions and alternatives related to accessibility, interaction, and presentation of data.
• Other duties/responsibilities as assigned.

Minimum Qualification Requirements

Education and Experience:

• Completion of a post-secondary diploma in Information Technology or Business Analytics with a specialization in Data Science or Geographic Information Systems plus considerable experience in programming, data analysis, and business process and performance improvement using a structured methodology or an equivalent combination of applicable education and experience.

• Experience in supporting and developing GIS strategies to support business decisions
• Experience working with and advising operational leadership.

Knowledge, Skills and Abilities:

• Thorough knowledge of building or reviewing highly complex spatial-temporal data management systems, including data capture, management, business intelligence, and data mining, designing reports and dashboards for effective decision making, initiating business process improvements, and supporting change initiatives and strategic decisions for a complex operations-focused organization
• Considerable knowledge of research techniques, statistics, data systems, performance metrics, finance, and business concepts.
• Knowledge of SQL (SQL Server, Oracle) and Data Science languages (Python, or R)
• Knowledge of building data visualizations and dashboards (PowerBI)
• Advanced skills in ESRI GIS-based tools (ArcGIS Pro, Spatial Analyst, Operational Dashboards, StoryMaps, FieldMaps, and Survey123)
• Ability to support and facilitate complex multi-stakeholder initiatives and engagements
• Ability to identify issues and generate resolution options in clear, concise, and compelling terms in a complex business environment.
• Ability to strategically answer complex business problems through data analysis, scenario modeling, data visualizations, and creative thinking
• Ability to analyze and synthesize data from multiple data sources and formats.
• Ability to identifying performance measures to inform strategic decisions
• Ability to display information as map-based visuals for operational deployment
• Strong business understanding and ability to link root-cause issues to data insights; ability to "connect the dots" and make strategic recommendations within a complex organization
• Ability to make sound recommendations and judgments in a wide variety of complex situations with no established precedents
• Ability to simultaneously manage multiple organizational priorities, projects, and deadlines
• Excellent communication and presentations skills with the ability to deliver complex concepts to both technical and non-technical audiences
• Excellent verbal and written communication skills.
• Ability to maintain professionalism, objectivity, confidentiality, tact, and diplomacy
• Strong analytical, research, and organizational skills
• Strong business understanding and ability to link departmental strategic goals to metrics.
• Excellent interpersonal skills and ability to work well independently and in a team.
• Ability to handle confidential and sensitive information with a high degree of discretion and impartiality.
• Ability to meet transportation needs of the department.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: July 2024 

Position End Date: 08/08/2025 

Salary Information: Pay Grade GR-027: $47.62 to $56.27 per hour

Application Close: June 7, 2024

Main Purpose and Function
The IT Office Support Clerk in the IT division of the Technology Services Group provides a wide variety of administrative and clerical support functions to the division. The position works independently on a day-to-day basis and also provides backup to the other IT Office Support Clerk in the division when required.

Specific Duties/Responsibilities

General Admin Support

• Assists with department-wide or event-related meeting arrangements; includes arranging catering and booking equipment and/or rooms etc.
• Files paper and electronic documents in appropriate systems, per policies and processes
• Creates and/or generates reports in SAP, as requested
• Processes journal vouchers
• Composes various documents, spreadsheets, and charts as required
• Administrates Corporate Purchasing Cards for TS department, including month end P-card reconciliation
• Updates Quickfind
• Maintains and places purchases for office supplies
• Facilities periodic recycling (toners, pens, batteries, Styrofoam, etc.)
• Processes Goods Receipts and Inventory Assignment in SAP
• Tracks and follows up with outstanding web cycles on Accounts Payable’s behalf
• Order office supplies and maintain inventory, assists with new employee onboarding and orientation as requested
• Functions as the Department Records Coordinator (DRC)
• Provide Administrative Support to the 311 team as requested
• Assists with the maintenance of the office space
• Acts as floor Warden and assists in departmental OHS activities, new staff safety orientation

Travel and Training Support

• Supports travel and training for IT staff at all locations, within City policies and practices, as well as according to guidelines developed for the IT Department.
• Assists manager or staff member to obtain travel advances, complete travel or expense claims, and explain procedures to staff.
• Processes payment for course registration where necessary using IT training P-card

Recruitment Support

• Prepares HR forms (ESAFs’ and ECAFs) as for Directors and Managers, as requested.
• Prepares onboarding checklist for managers and updates various documentations (seating chart, org chart, Quickfind, etc.) as requested.

Time Entry

• Follows up with managers as necessary to: clarify recording of leave, identify issues such as inadequate quotas, or request supporting documentation.
• Charges out salary allocations, as required.
• Support end of year time entry processing adjustments

Reception Duties and Responsibilities

• Greets and responds to inquiries, answers phones, redirects calls, takes and relays messages
• Issues and tracks security passes for authorized visitors and staff
• Issues and tracks IT loaner laptops and projectors
• Receives, opens and distributes mail
• Accepts deliveries by courier and prepares items for pickup by courier
• Monitors movement of staff and visitors in the reception area and contacts Security for assistance if needed
• Submits to and follows up with REFM and Building Caretaker on facilities maintenance requests

Technology Services Leadership Team (TLT) Support

• Manages calendar invites and schedules conflicts
• Initiates Shopping Carts (Buy on Behalf) and provides full Goods Receipts processing support
• Other duties as assigned

Minimum Qualification Requirements
Education and Experience:
Completion of Grade 12 school including or supplemented by computer and accounting courses and sound related experience, or an equivalent combination of training and experience

Knowledge, Skills and Abilities:

• Considerable knowledge of office procedures, practices and equipment
• Sound knowledge of the principles and practices for maintenance of office records and filing
• Strong analytical and organizational skills
• Ability to deal effectively with the public and other staff by providing information and assistance which may involve making decisions requiring explanation of applicable rules and regulations
• Ability to independently perform office support functions of moderate complexity according to established practices
• Ability to work accurately with numbers
• Speed and accuracy in data entry
• Ability to handle a varied workload in a busy environment with frequent interruptions

Proficient skill with the following software & office equipment:

• MS Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Sharepoint, Adobe
• SAP
• Document management system e.g., VanDocs
• Copiers, scanners

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: IT, Digital Strategy & 311 (1070) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: June, 2024 

Position End Date: June 26, 2026 

Salary Information: Pay Grade GR-015: $29.2 to $34.3 per hour

Application Close: June 2, 2024

Main Purpose and Function
The Civil Engineer I in the Sewers Design Branch provides engineering design, project management, contract management, and inspection services during the design and construction of sewer infrastructure projects, establishes sewers requirements for development proposals, and investigates sewer system and drainage problems. 

The position reports to the Senior Engineer. Key contacts this position liaises with are staff from other branches within Engineering Services and external utility companies.

Specific Duties and Responsibilities

• Completes cost effective storm and sanitary sewer infrastructure design for construction by City or private crews 
• Provides project management of sewer and multi-disciplinary (sewer, water, streets) capital projects 
• Performs field reviews on  sewer assets to ensure compliance with sewer standards
• Reviews designs and/or tender documents for storm and sanitary sewer infrastructure capital designs 
• Schedules sewer capital projects in consultation with Sewer Operations staff
• Reviews CCTV inspection reports of sewer infrastructure 
• Prepares letters and media information related to sewer construction works
• Completes post construction evaluation of project closing task
• Investigates storm events and flooding locations and liaises with Sewer Operations, Risk Management and the public 
• Completes rezoning and development application reviews for sewer infrastructure requirements
• Provides direction to sewer staff for separating private property plumbing system and correcting improper plumbing connections
• Communicates and liaises with outside agencies, public, internal branches to discuss sewer system operation 
• Other duties/responsibility as assigned

Qualifications
Education and Experience:

• Bachelor’s degree in Civil Engineering with an Engineer-In-Training or Professional Engineer designation and minimum 0-2 years of related experience in municipal civil infrastructure design, or an equivalent combination of education, training and experience (new graduates and EITs are encouraged to apply)
• Registration or eligibility for registration as an Engineer-In-Training or a Professional Engineer in British Columbia

Knowledge, Skills and Abilities:

• Knowledge and application of engineering principles related to hydraulics, hydrology and rainwater management 
• Knowledge of Organizational Quality Management processes and frameworks
• Strong interpersonal, written communication and organizational skills, including excellent written and verbal communication and report writing 
• Exceptional time management and organizational skills with the ability to effectively and efficiently prioritize actions in response to numerous and diverse demands 
• Ability to develop and maintain positive, productive relationships at all levels in the organization and external stakeholders
• Strong conflict resolution, mediation and negotiation skills 
• Demonstrated ability in utility design, construction and project management
• Ability to exercise diplomacy and tact
• Proficient in the use of computer design and modelling software such as PCSWMM, ArcGIS and AutoCAD

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Engineering Services (1300) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: July 2024 

Salary Information:(EIT) Pay Grade RNG-060: $75410 to $94253 per annum

Salary Information: Pay Grade RNG-080: $97032 to $121294 per annum

Application Close: June 9, 2024

As a member of the Council Support Office team, this position plays a key role in providing confidential administrative support to assigned Council members so that Councillors are able to focus on their duties as members of Council.

Specific Duties/Responsibilities

This position is responsible for providing a range of complex administrative support to their assigned members of Council.

• Provides confidential, proactive administrative support to their assigned Councillors;
• Manages multiple calendars, and supports assigned Councillors with the planning, organization and management of the Councillor’s daily schedules to prioritize meetings, events and other requests that optimizes the Councillor’s available time;
• Formats and supports the submission process of  members’ motions on behalf of their assigned members of Council;
• Ensures that Councillors have access to relevant information including invitations, detailed instructions related to scheduled commitments and speaking engagements, background materials, reports and presentations in preparation for meetings, conferences and events;
• Manages and coordinates responses to incoming correspondences addressed to Councillors;
• Receives, tracks and coordinates the resolution of enquiries and complaints from the public and/or media for the Councillors
• Conducts research related to conferences, community events and engagements, travel and training events, and assembles research information in a manageable context which includes digital and hard copies;
• Supports and coordinates Freedom of Information requests with their assigned Councillors;
• Arranges travel and accommodation for their assigned Councillors
• Tracks and reconciles Councillors' expenses;
• Manages time effectively and efficiently. The work requires the use of tact, discretion, confidentiality and considerable independence of judgment and action to be exercised within established policy and guidelines. Accuracy and attention to detail are also essential;
• On a daily basis, balances the individual and competing requests for service from multiple Councillors;
• Works closely with other Councillors' Assistants as a member of the Council Support team, and maintains liaisons with all Members of Council including the Mayor, staff in the Mayor's Office and the City Manager’s Office, both frontline and senior City staff, and external parties such as the media, the public, and other government organizations.
• Other duties/responsibilities as assigned

Minimum Qualification Requirements

Education and Experience:

Courses in Office Administration and considerable experience in a progressively senior executive assistant role in a municipal government or an equivalent combination of education and experience.

Knowledge, Skills and Abilities:

• Considerable knowledge of local government and the role of the Mayor and Council, the City's organizational structure, and function of the City's departments, the Mayor and Council Expense By-law, other pertinent by-laws and policies, and records management practices.
• Thorough knowledge of Microsoft Office applications, SAP, EmPro, Chrome River.
• Ability to effectively and efficiently work for multiple officials.
• Ability to maintain effective working relationships with elected and appointed officials, staff and members of the public.
• Ability to exercise tact and discretion in a variety of complexity including enquiries and complaints received by phone, in person, or written correspondence from the public and media with little supervision.
• Excellent organizational skills and proven ability to handle multiple projects.
• Ability to anticipate and plan in advance solutions to problems and issues so they are managed in an efficient and effective manner.
• Ability to manage multiple tasks and projects and including the ability to change priorities in a high demand environment;
• Excellent customer service skills and strong attention to details, accuracy and timeliness;
• arrange and coordinate meetings of various sizes and complexity involving both internal and external parties.
• Ability to work calmly and effectively under pressure, while exercising tact, diplomacy, and excellent judgment
• Ability to research issues by locating, compiling, and summarizing relevant information.
• Excellent interpersonal skills.
• Proven team member skills.
• Excellent written and verbal skills with a thorough knowledge of business English including sentence structure, grammar and punctuation.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: City Clerk's Office (1060) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: June, 2024 

Position End Date: January 3, 2025 

Salary Information: Pay Grade GR-019: $34.3 to $40.34 per hour

Application Close: May 31, 2024