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Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Torontos subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

3 Jobs Found

Senior Contract Administrator Full-time Job

METROLINX

Administrative Jobs   Toronto
Job Details
What will I be doing?
  • Prepares, reviews and administers contracts (e.g. Commercial Operations, Capital, construction, consulting contracts) during various stages of the contract management process, including: working with internal project teams to define scope of project work and project specifications, identifying potential project risks and mitigation strategies to ensure risk mitigation and management, value management and cost control, participating in the preparation of scope for potential procurement/RFP documentation, monitoring contracts to ensure contracts are aligned with procurement /contract management strategies and are complying with the terms and conditions set out in the contractual agreements, and working with the Cost Finance Group to obtain payment approval for invoices.
  • Reviews, validates and analyses the Division’s requirements, tenders and contract documents and determines/administers sourcing or category strategies to ensure that the overall contracting strategy and individual clauses/terms are applied appropriately and consistently to reduce risk and protect the interests of Metrolinx.  Reviews contract management documentation to ensure required clauses are included and recommends changes/revisions where omissions/inconsistencies occur.
  • Identifies and advises on the resolution of a range of critical contract issues including contractor performance, and monitors contractor adherence to the terms of contractual agreements through vendor governance, enforcing contractual obligations and conditions by engaging internal legal representation as well as providing assistance in negotiations and resolution of matters, or enforcement of penalty clauses, Liquidated Damages, etc.  Escalates politically sensitive issues/matters as well as those without precedent to Management.
  • In conjunction with internal business units, develops risk mitigation strategies for assigned spend categories.
  • Contributes expertise and advice to the design, planning, development and implementation of Operations’ contract management systems, standards and operational procedures, including recommendations to improve/adjust contract management processes, procedures, requirements, etc., based on the specific/unique needs of individual contracts, while ensuring alignment with corporate and statutory requirements and meeting the needs of internal and external clients/stakeholders.
  • Recommends/implements contract administration best practices and lessons learned from internal sources (e.g. internal business units). Monitors contract performance through the tracking of administrative and financial metrics to ensure compliance with contractual agreements.
  • Liaises with various internal stakeholders (e.g. internal project teams, Procurement, Legal, Finance etc.) with respect to all aspects of contract administration and risks including claims and dispute resolution.
  • Assists in standardizing and updating wording for terms of reference and supplemental conditions by recommending revised/updated language to ensure consistency in application and interpretation.
  • Systematically manages contract-related correspondence and documentation and ensures tracking of contract deliverables is proactively managed.
  • Advises, mentors and coaches team members and other employees on topics related to the incumbent’s area of expertise but does not guide employees in their day-to day activities.
What Skills and Qualifications Do I Need?
  • Completion of a degree in Engineering, Business, Architecture, Contract/Construction Law, or a related discipline or a combination of education, training and experience deemed equivalent.  
  • Demonstrated experience in the procurement, strategic sourcing, contract management, supply chain
  • Professional Engineer Ontario (P.Eng.), Certified Engineering Technologist (C.E.T.), Ontario Association of Architects (OAA), Project Management Professional (PMP), Supply Chain Management (SCMP) and/or Certified Construction Contract Administrator (CCCA) designation would be an asset, not mandatory. 
  • Knowledge of commercial and operational contract administration.
  • Direct experience with various procurement methods and specific experience in the Public Sector adhering to the BPS guidelines. 
  • Excellent oral/written/presentation skills.
  • Experience in using MS Office suite.
  • Experience in using contract administration systems Oracle Unifier.
Don’t Meet Every Requirement? 
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

 
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
 
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com.
 
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.  
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Senior Contract Administrator

METROLINX
Toronto
  Administrative Jobs Full-time
  88,758  -  120,634
What will I be doing? Prepares, reviews and administers contracts (e.g. Commercial Operations, Capital, construction, consulting contracts) during various stages of the contract ma...
Learn More
Jul 30th, 2024 at 16:06

Customer Communications Specialist Full-time Job

METROLINX

Customer Service   Toronto
Job Details
Our Customer Communications team is seeking a Customer Communications Specialist to develop and deliver strategies, plans, and products that support and enhance the customer experience and understanding. You will provide communications for the capital infrastructure projects that Metrolinx is building across the GO Transit network. 
 
What will I be doing?
  • Contributes to the planning, development, execution, and evaluation of customer-facing communications strategies, plans and associated tactics.
  • Identifies priorities, coordinates and/or leads customer communications activities to ensure customer change readiness and timely execution.
  • Contributes to the development, execution and communication of community and stakeholder outreach activities, initiatives, and campaigns.
  • Provides expertise to other departments on customer communications and recommends strategic approach. 
  • Contributes and actively participates efforts to inform and educate customers. 
  • Reviews products and documents on behalf of the leadership team and/or to support stakeholders prior to dissemination. 
  • Develops engaging content for customer-facing digital channels, and coordinates content calendar.
  • Liaises with other departments to coordinate posting of social medial content across brand platforms; tracks success to inform future goals.
  • Actively engages as a member and advocate for the customer experience, on internal or external working groups for various projects.
  • Uses and trouble shoots web experience management system for website, and trains new team members on its use.
  • Develop reports for both internal and external stakeholders as needed.
  • Updates products in Illustrator and InDesign
  • Establishes and maintains positive relationships with internal and external stakeholders to protect and enhance the customer experience, mitigate issues, and recommend solutions.
  • Tracks project timelines and, ensures that strong customer experience and communications requirements are embedded in contracts before they go to tender.
What Skills and Qualifications Do I Need?
  • Completion of a College Diploma in Communications or an equivalent combination of education and related experience deemed equivalent.
  • Demonstrate years of experience coordinating communications and public relations activities. 
  • Knowledge of strategic communications planning, channels, and approaches, as well as execution
  • Project and time management skills to lead and/or coordinate several communications plans. 
  • Independent thinking and the ability to work autonomously. 
  • Oral/written communication competencies, and negotiation skills 
  • Familiarity with social media platforms and web content management systems
  • Customer service knowledge to provide expertise on customer communication issues.
  • Strategic thinking skills to develop, implement, and monitor communication plans and strategies.
  • Some knowledge of graphic design software programs Illustrator and InDesign 
  • Ability to multi-task under pressure

Customer Communications Specialist

METROLINX
Toronto
  Customer Service Full-time
  78,241  -  106,677
Our Customer Communications team is seeking a Customer Communications Specialist to develop and deliver strategies, plans, and products that support and enhance the customer experi...
Learn More
Jul 26th, 2024 at 17:13

Data Scientist Full-time Job

METROLINX

IT & Telecoms   Toronto
Job Details

Our Modelling & GIS Office is seeking a Data Scientist to establish the analytical methodologies and develop and implement models for delivering and maintaining Metrolinx business case analytics. Analytical results are the starting point for establishing Metrolinx budget and subsidy plans across the company and are regularly presented to Senior Management, MTO and the Minister’s Office, for evidence-based decision making.  Leads the processes to predict the impact of initiatives and fare changes on ridership, revenue, customer acquisition, retention and loyalty.

 

What will I be doing?

  • Leads the process of forecasting future land use scenarios in collaboration with relevant Provincial ministries and agencies (e.g., Ministries of Transportation, Infrastructure, and Municipal Affairs), including using population synthesis approaches.
  • Applying specialized skills and fundamental data science methods (e.g. regression, survival analysis, segmentation, experimentation, and machine learning when needed), informs improvements to our business.
  • Liaises and facilitates conversations with business leaders across Metrolinx to understand business opportunities that drive ridership and economic/financial impacts, and oversee analysis quantifying project evaluation.
  • Oversees and/or leads projects, and provides mentorship and guidance to Data Scientists, Analysts, and other analytics positions throughout the organization.
  • Ensures best practices are disseminated to the team, and oversee the implementation of innovative and creative ways to source and integrate data or tools to continually advance Metrolinx’s modeling and analytical capability.
  • Uses advanced methods to develop and apply data tools and models to analyze, categorize and forecast service change impacts on ridership, fare revenue, and economic and financial metrics.
  • Crafts raw data and analysis into well-written and persuasive content supported by compelling data visualizations, that establish recommendations and actions  to support business objectives.
  • Develops and implements dynamic dashboards and data products than can be used to present and analyze datasets. 
  • Develops recommendations and oversees the implementation of the recommendations that enhance data governance, data quality and related policies.
  • Works collaboratively with key stakeholders to evaluate business opportunities and needs, propose analytical solutions, and establish metrics to determine the value and ROI of an opportunity.
  • Leads the development and maintenance of geospatial data systems and spatial analyticsManages resources on a project basis across projects including third party consultants.

 

What Skills and Qualifications Do I Need?

  • Completion of a Degree in Statistics, Applied Math, Engineering, Computer Science, or a related discipline – or a combination of education, training, and experience deemed equivalent
  • Proficient in integrating and analyzing large and disparate datasets using programming skills such as R and/or Python. 
  • Demonstrated experience in data mining, statistical analysis, and/or predictive analytics. Experience with establishing revenue models in a progressive environment.
  • Advanced knowledge and working experience with SQL, Python/R, SQL, PySpark / SparkR, Pandas/NumPy, Tidyverse, ETL, Tableau, Power BI with distributed databases and complex data sets
  • Predictive and prescriptive modeling (understanding the future / forecasting / advice on possible outcomes)
  • Strong financial acumen required to ensure that all customer centric models result in ridership and revenue gains or improvements in efficiency. 
  • Working experience and application with customer segmentation, profiling, clustering and basket analysis.
  • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)
  • Proficient in leveraging Microsoft Azure for data handling, analysis and visualization
  • Deep understanding of ETL (Extract, Transform and Load) pipelines for scaling.

 

Don’t Meet Every Requirement? 
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team. 
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Data Scientist

METROLINX
Toronto
  IT & Telecoms Full-time
Our Modelling & GIS Office is seeking a Data Scientist to establish the analytical methodologies and develop and implement models for delivering and maintaining Metrolinx busin...
Learn More
Jul 26th, 2024 at 17:08