Customer Counter Clerk Full-time Job
Nov 26th, 2024 at 17:26 Customer Service Kingston 8 views Reference: 10520Job Details
UPS is currently looking for a Part-Time Morning Customer Counter Clerk at our warehouse in our Kingston location.
•Job Classifications: Part-time Warehouse / Clerical
•Job Type: Permanent / Hourly
•Job Location: 1121 John Counter Boulevard, Kingston, K7K 6C7
•Work days: Monday - Friday *non-negotiable*
•Scheduled Shift: 8am-12pm (Start and Time may change due to operational needs)
•Category: Clerical / Warehouse Operations
•Candidates must be able to work up to 25 hours per week (if required)
Key Accountabilities
•Dealing with all telephone calls
•Handling customer complaints in a professional manner.
•Dealing with SLA concerns, PCA queries
•Providing customer counter cover
•Running reports for the centre, TTS report, Cares report and Apple report
•Cash handling and banking
•Meet set targets on a daily basis
•Responsible for any additional tasks given
Education/Work Experience
•Have good communication skills and fluent in English both written & spoken is essential
•Efficient team player and able to work in a targeted environment.
•Able to lift up to 70 pounds
•Working knowledge of word and excel.
•Typing skills: at least 40 words per minute
•Good attention to details
• •Warehouse experience is not required
•Able to work in a fast paced and temperature changes environment
Benefits:
•Wage starts at $17.30/hr
•Unionized position.
•Weekly pay (every Friday)
•Full training provided
•Tuition reimbursement up to $2000 per semester (conditions apply)
•Performance evaluations yearly
•Extended health and dental benefits
•Group insurance and pension benefits
•Opportunities for advancement
UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interview.