Employee Service Centre Representative Full-time Job

The Edmonton Police Service is seeking one (1) self-motivated, organized professional to provide payroll and benefit services to its membership of approximately 3,500 employees.  The ability to provide excellent customer service is essential!  The successful applicant must be able to work within tight deadlines that add to a high stress area. Responsibilities of this position involve providing assistance in all facets of the Section's functions and include the following:

• Providing end to end processing of all payroll transactions, including inputting, auditing, correcting errors and resolving discrepancies.
• Providing payroll and benefit information and guidance to employees and supervisors in accordance with applicable collective agreements, policies, and legislation.
• Researching, analyzing, and providing solutions to problems.
• Preparing and processing required documentation for job data changes.
• Monitoring and administering employee benefits and premium coverage.
• Assisting with group "sign-ons”.
• Administering employee leave information.
• Performing other related duties as required.

Qualifications

• Completion of the twelfth (12) school grade, plus certification from the National Payroll Institute as a Payroll Compliance Practitioner (PCP) (applicants working towards a PCP designation may be considered), or a certificate in benefits administration or human resources administration from a recognized post-secondary institute or professional association.
• Minimum of three (3) years progressively responsible experience in payroll and/or benefits administration.
• Experience using PeopleSoft, CARM or other similar automated Payroll Information System to deliver payroll, benefits, and/or human resource services.
• Strong analytical and problem-solving abilities.
• Good interpersonal, teamwork and organizational skills.
• Able to provide excellent customer service and remain calm under pressure.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:
40 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
 
Salary Range:
21B, Salary Grade: 014, $28.274 - $35.482 (Hourly), $2,261.90 - $2,838.60 (Bi-Weekly), $59,036.11 - $74,086.42 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
 
General:

• Civic Service Union 52 members are asked to send a copy of their application to the union office.
• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and covering letter with your online application.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.
  
HR Technician:  VH

Classification Title: Employee Service Centre Representative
Posting Date: Aug 08, 2024
Closing Date: Aug 15, 2024 11:59:00 PM (MST)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): TD Tower, 10088 102 Avenue NW Edmonton T5J 2Z1

Edmonton is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region.