Human Resources Representative Full-time Job

In this role, you will be responsible for providing guidance and support to employees on HR policies, HR programs, benefits, pension and pay related provisions of multiple collective agreements and the terms & conditions of employment. You will maintain information employee life cycle events within the Human Resources Information System (HRIS), ensuring the integrity of the data and adherence to best practices.

Formula for success

• Drawing on your effective communication and interpersonal skills, you will be the first point of contact for general inquiries and provide information on matters related to Human Resources policies, programs, and procedures; pay and quota related provisions of collective agreements and terms of conditions.  You will also support members of the People, Culture & Performance team in the area of Labour and Emlpoyee Relations.
• Leveraging your attention to detail and strong analytical and problem-solving skills, you will apply diversified and complex procedural rules/processes in support of employee changes including new hires, internal moves, leaves of absence, return to work, strike action, layoff and recall, termination, and retirement.
• Utilizing your excellent organizational and prioritization skills, you will manage pay related changes in accordance with collective agreement provisions and non-unionized compensation guidelines.
• You will be responsible for administering pension and benefit programs in accordance with plan and legislated criteria.
• Providing excellent customer service, you will support and guide management on Human Resources programs, policies, and procedures.
• You will prepare ad hoc and prescribed reports.

Desired education and skills

• You will have a minimum of one (3) years related experience related to Human Resources, and/or supporting an HRIS system, preferably SAP.
• Completion of a post-secondary level education in Human Resources, Business, or a related field.
• You will have previous experience providing employee support for pay related inquiries and benefits/pension administration.
• Previous experience working within a unionized environment will be considered an asset. 
• The role requires an intimate knowledge of multiple collective agreement provisions relating to pay and employee entitlements.
• Technical skills including MS Word, Excel and Outlook.
• Excellent communication skills, both oral and written.

What we offer you

• Payment in lieu of vacation and holidays.
• Annual performance award up to 5%. 
• Payment in lieu of benefits. 
• Defined benefitpension plan. 
• Employee discounts, wellness program, professional resources. 

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.