All jobs within 300 km around Nelson in Management

Overview

The Role:

We are looking for an Operations Coordinator to join our team. Our Operations Coordinator plays a critical role in ensuring that our organization runs smoothly and efficiently, allowing us to achieve our goals and objectives. This role will be responsible for supporting our Canco Gas Bars and Stores in their day-to-day operations, planning and scheduling our maintenance activities, and tracking overall compliance KPI’s.

Responsibilities:

• Managing and overseeing policies and procedures:
• Ensuring compliance with health and safety regulations:
• Supporting with new store openings:
• Maintaining records and documentation:  
• Collaborate with internal and external stakeholders and ensure alignment:
• Drafting documents and presentations
• Oversee resource allocation, including personnel, equipment, and materials:
• Monitor and analyze key performance indicators (KPI’s):
• Identify and mitigate risks that could impact company’s operations:
• Analyze existing processes and identify areas for improved efficiency:
• Identify new opportunities for growth and innovation:
• Manage budgets and financial forecasts:

What You Bring:

• Bachelor’s degree (or equivalent) in Operations Management, Business Administration, Finance, or related field
• 3+ years of proven experience in an Operations role
• Strong organization skills
• Strong budget development and oversight skills
• Strong analytical and problem skills
• Strong work ethic and attention to detail and accuracy
• Excellent verbal and written communication skills
• Excellent Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint)

Salary Range: $55,000.00 - $60,000.00 per year

This role is a Permanent Full-Time position at our Kelowna BC Head Office

Overview

Overview

What you'll do

• Teaching and training the dealer and management team on current Operations, Logistics, product flow Best Practices and Operational Excellences

• Developing the management team to have confidence in the knowledge and tools that are shared to support their teams’ progress and success.

• Building strong working relationships with the dealers to ensure consistent execution in our stores across the country

• Building strong cross functional relationships with other Corporate teams to help build and execute operational programs and efficiencies

• Influencing behaviours and change management across multiple levels of staff

• Hands on collaboration with store staff to implement programs and initiatives

• Consulting and developing future operational initiatives and programs to continue to drive operational efficiencies

• Accountable for management of selected stores to ensure communication to all stakeholders is upheld, and key milestones and targets are being met.

• Accountable for identifying and providing the tools/knowledge required for the store to successfully impact positive change

• Accountable for implementing Operation process agreed by the Dealer and DSM

• Tracking KPIs and measuring against established benchmarks to measure program progress/sustainment

• Ability to quickly establish working relationships with Dealer and their team working collaboratively towards a common goal.

• Understanding of modules/POGs, Floor Plans, Merchandising and Seasonal Changeover

• Establish solid relationships with the District Sales Managers (DSM) and other cross functional teams

What you bring

• 5+ years progressive Canadian Tire retail experience or equivalent (SM/GM)

• Highly energetic with the ability to motivate others.

• Flexible and ability to work in a fast paced, changing environment

• Strong knowledge in logistics, warehouse management or receiving processes

• Comfortable managing people and building strong relationships with team

• Ability to influence and negotiate

• Demonstrated ability to deliver results

• Must be comfortable presenting and have highly effective interpersonal and communication skills

• Strong business acumen and decision-making skills

• Knowledge and experience with Frontier Reporting

• Fluent with MS Office products, PowerPoint and other technology

• Project Management experience

• Valid Canadian driver’s license and personal vehicle

• Experience with AutoCAD is an asset

Extensive Travel is required across Canada for this role.

The Account Manager is responsible for managing the day to day operations, exceeding client expectations set out in the contract, providing high quality service and maintaining a strong positive working relationship between the Airline and Client.

Reporting to: Director, Charters and Business Development

*Non-bargaining

DUTIES AND RESPONSIBILITIES: 

Must be able to perform, but not limited to the following duties and responsibilities:

• Actively participate in the Company's Safety Management System program and demonstrate knowledge of employee responsibilities regarding safety.
• Primary point of contact within Contractor organization with operational and account responsibility for the set-up of charter requests and for all operational planning, operational execution and for recovery (IROP) issues involving the charter program including (but not limited to):
• Ensuring the operational objectives of the FIFO programs are met including exceptional On Time Performance (OTP) through effective management of contractor and its sub-contractor's resources;
• Determine routing assignments for each aircraft operated by Canadian North, or its subcontractors, taking configuration, airport requirements and maintenance needs into consideration;
• Participate in fleet planning in regards to heavy maintenance requirements and identify problems and recommend solutions to minimize or alleviate negative impacts on charter service;
• 24 hour availability, either direct to or to another contractor employee with the authority and competence, to act for the contractor in managing issues raised by authorized members of the client;
• Liaison with Charter Director, Manager, OCC, on all changes to the operations and communicate any issues directly with Transportation Coordinator if time is of the essence.
• Advise the client of opportunities to improve load factors by analyzing manifests, and proposing for client approval, potential savings or efficiencies that can be realized by gauge changes or by combining flights, etc.
• Develop and disseminate Irregular Operation Policy (IROP) recovery plans working in conjunction with OCC and client Transportation Coordinator(s).
• Identify problem areas and trends in OTP, recommend and participate in implementing changes.
• Negotiate, coordinate and manage all operational logistics aspects of the client FIFO program including; off-line station contracts, fuel contracts, liaison with airport authorities.
• Liaise with the client on requirements and expectations - especially with respect to planning and executing flight schedule as agreed.
• Provide supervisory support to all Charter Specialists through all phases of client operations.
• Provide support and reports to the Director, Charters and applicable client contacts on flight programs.
• Manage Continuous improvement component of SLA in an ongoing effort to improve products, services or processes. Implement and assist in the management of any workforce logistics solutions' platform(s).
• Coordination with regulatory authorities.
• Manage and execute applicable Service Level Agreement (SLA) requirements for air charter transportation.
• Account Management including: -Manage all of client's requirements and reach the company's targets and objectives; Establish budgets with the client and company; Identify new opportunities for the client; Manage and solve conflicts with client and internal stakeholders; interact and coordinate with the sales team and other staff members in other departments; travel as necessary.
• Other duties as assigned.

SKILLS AND QUALIFICATIONS: 

Include, but not limited to, the following minimum skills and qualifications: 

• Proven ability to work independently with limited supervision or direction
• Excellent interpersonal skills including oral and written communication
• Proven ability to effectively handle diverse and challenging situations
• Ability to manage priorities and conflicting demands
• Well organized, detail orientated, capable of multitasking
• On call availability and willingness to travel regularly, as required
• Management experience considered an asset
• Excellent skills in Microsoft Office Suite is required
• Ability to communicate in Inuktut a definite asset
• Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada

Closing Date: September 18, 2024

Calgary, AB T2E7R3, CAN

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 3 to less than 5 years
Computer and technology knowledge: MS Excel, MS Office, and MS Word

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to oversee and coordinate office administrative procedures, including record-keeping and scheduling
• The candidates should be able to prepare, present, and manage budgets, as well as establish and implement policies and procedures
• The candidates should be able to organize conferences and meetings and handle administrative and clerical activities
• The candidates should be able to order office supplies, maintain inventory, and manage administrative tasks

Benefits:

• The candidates will get paramedical services coverage

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
phongtranhoangfoods@gmail.com

The Operations Manager is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

KEY DUTIES & RESPONSIBILITIES

For the assigned portfolio:

Portfolio Management

• Manages the operations and maintenance activities as well as annual facility programs of a portfolio of facilities.
• Responsible for ensuring facility uptime objectives are met.  Ensures the continued safe and reliable operations of the portfolio of facilities managed.
• Creates and implements annual facility management plans.
• Collaborates with relevant stakeholders and oversees the implementation of facility-related programs.
• Oversees maintenance and repair activities and performance of internal Technicians and service providers.  Ensures work is completed on time, safely and meet quality requirements.
• Ensures all relevant documentations (i.e. annual facility inspections, equipment data, project files, etc) are captured within service maintenance databases.
• Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement and inclusion within the capital budget.
• Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
• Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

• Responsible for meeting client obligations.
• Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction
• Recommends solutions and implements appropriate actions for issues
• Monitors service delivery performance against established metrics/key performance indicators.  Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
• Monitors all service requests to ensure within agreed upon scope and escalates to senior management, where required.
• Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

• Executes emergency preparedness, risk management, disaster recovery and business continuity plans
• Collaborates with relevant stakeholders on incident management-related requirements

Health, Safety, Environment & Security

• Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.
• In collaboration with Environmental, Health, Safety and Security Team, administers vendor safety-related accreditation, training and qualification, where required.
• Organizes and facilitates health and safety-related meetings with vendors to ensure ongoing safety compliance.
• Monitors and is responsible for the safe delivery of all work performed within assigned portfolios.

Client Relationship Management

• Develops and maintains effective relationships with clients.  Ensures ongoing client satisfaction.
• Acts as the focal point of escalation for issues pertaining to facilities managed.

Budget Development & Management

• Responsible for meeting budget for assigned portfolio.
• Develops and manages budget for portfolio and project expenses.  Collaborates with Finance to ensure affordability, budget management and ongoing profitability.
• Liaises with relevant operations team members and Finance team for reports to monitor expenses.
• Reviews and approves expenditures.

Project Management

• Develops and executes project plans and related estimated costs and budget for assigned portfolio.
• Oversees project delivery.
• Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database.

Regulatory Compliance

• Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained
• Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services.
• Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities.

People Leadership

• Responsible for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations
• Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

• Community college diploma
• Minimum of 5 years of facility management work experience
• Skilled at facility operations and maintenance management
• Highly advanced proficiency with facility equipment and building systems
• Skilled at managing service delivery and meeting client obligations
• Advanced budget management abilities
• Well-developed communication, influence, persuasion and negotiation skills
• Skilled at client relationship management
• Developed people leadership skills
• Advanced vendor management abilities
• High degree of client service orientation and sense of urgency
• Skilled at delivering projects
• Skilled at emergency preparedness and business continuity planning and execution
• Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible
• Expert level knowledge of health and safety requirements.  Possesses a high degree of safety mindset
• Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
• Maintains current knowledge of and skilled at implementing facility management services best practices.
• Expert level knowledge of current building standards, code and legislative requirements

Licenses and/or Professional Accreditation

One or more of the following – preferred, with commitment to complete one or more of the following:

• Certified Facility Manager through International Facility Management Association (IFMA)
• Certified Property Manager through Institute of Real Estate Management
• Facility Management Administrator Designation through Building Owners and Managers Institute  (BOMI)
• Real Property Administrator through Building Owners and Managers Institute  (BOMI)

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!