4 Jobs Found
General Manager Full-time Job
Management WinnipegJob Details
The General Manager is an experience detail oriented, business executive, that will create and execute a comprehensive Account plans for launching innovative services with a strong focus on value, Customer Service and compliance. They will be responsible for fostering a culture of care and success, emphasizing physical and emotional safety, while also gaining a deep understanding of the business's financial details, for both the client and BGIS budgets.
They will develop a client-focused strategy by anticipating needs, review and analyze key account data for risks and opportunities and pay attention to competitor engagement clues. Ensure a thorough understanding of contract details, using judgment and mindfulness to identify potential risks and opportunities.
The General Manager, is an action oriented role that will oversee high-performing teams that prioritize people engagement and development and promote a culture of problem-solving and asking for help to achieve success and deliver solutions. Build credibility and trust by engaging experts, being responsive, and demonstrating accountability through follow-up and ensuring commitments are met, all while encouraging innovation through curiosity and healthy disruption.
They will be responsible for promoting collaboration and respect to bridge account, product line, and corporate functions for excellence, while emphasizing meaningful relationships with people, clients, vendors, and BGIS Enterprise. Encourage diversity among stakeholders, deliberately fostering inclusivity, and drive employee involvement through initiatives that create opportunities for all.
KEY DUTIES & RESPONSIBILITIES
People Leadership and Integration
- Responsible for the leadership of a team that includes all facets of People and Culture (Talent Acquisition, Development, Compensation, Retention) – of various roles and functional areas ensuring their success
- Build and organize for the optimal integrated construct that is most effective in delivering client services
- Accountable for the engagement, inclusion and management of all employees regardless of their functional area
Account and Relationship Management
- Accountable for strategic account management and meeting business goals for both the client and BGIS
- Continuously engages clients in discussions to understand and anticipate needs and identify additional services. Recommends and sells pull-through of additional services
- Ownership and accountability for client relationship and for achieving client satisfaction objectives for the assigned account(s)
- Develops and maintains effective relationships with clients, managing client expectations and ensuring client satisfaction is achieved
- Acts as the focal point of escalation for issues pertaining to the assigned account(s)
- Position level of client representatives with whom this position typically interacts with are typically at the senior management and executive level
- Develops, recommends, implements and directs the execution of strategic and account expansion plans to enable results including but not limited to business growth, achieving and enhancing performance
- Collaborates with relevant internal contributors to achieve client satisfaction and growth objectives
- Provides quarterly value reporting to substantiate value creation to clients
- Provides value added recommendations, solutions and thought leadership to the client to enhance portfolio
Governance, Compliance and Risk Management
- Overall ownership for ensuring all client obligations are delivered and that all operational and financial metrics are achieved
- Accountable for ensuring that the manner in which the work is delivered complies with all requirements including but not limited to environmental, health and safety, and building standard requirements
- Collaborates with relevant Contributors and leads the account team in the continuous identification, development and implementation of innovative solutions to continually deliver value to the client.
- Interprets key business risks and plans for mitigation
Business Account Management & Financial Management
- Ownership and accountability for achieving financial targets through effective planning, leadership, operational, financial and risk management as well as implementation of process and technological improvements
- Directs the account team and collaborates with relevant contributors in the continuous identification and implementation of best practices; review, refinement and/or development and implementation of processes, technologies and sustainable practices, leveraging self-perform wherever possible to achieve efficiency gains. Directs the implementation of related enhancements for the account
- Directs the development, consolidation, implementation and management of budget for the account
- Collaborates with all enterprise groups - product line leaders to ensure financial and operational targets and shared services groups to drive operational support for service delivery
Delivering Business Solutions with a Purpose
- Accountable understanding and responding to client needs with presenting BGIS Solutions
- Collaborates with relevant contributors to support client needs and requirements by presenting various BGIS solution.
- Is an Brand Ambassador for BGIS Services to support growth and expansion of services that matter most to our Client.
- Contributes to proposal development, actively attends relevant events in order to establish market presence and contribute to brand awareness, networks to maintain awareness of BGIS capabilities
SKILLS & QUALIFICATIONS
- University degree in business administration. MBA would be considered an asset
- 10 year plus Real Estate business portfolio management of various functional areas and account management work experience
- Exhibits a very high degree of professional maturity - comfort and maintains composure with audiences at all levels including those at the executive management position level.
- Highly detailed oriented, who can manage through large volumes of information and administer accordingly
- Strong negotiating and influencing to achieve desired outcomes at all levels – including executives
- Adept at tailoring communication style and delivery to different audiences, and using effective listening skills to gain clarification from others
- Quickly adapting to new, different or changing requirements, quickly grasps new concepts, adapts and reflects on lessons learned.
- A very high degree of comfort with ambiguity.
- Exceptionally adept at analyzing, evaluating and defining problems and challenges, identifying alternatives and making timely decisions
- Possesses a continuous improvement and quality mindset along with an exceptional desire to continuously seek and incorporate innovative practices and technologies in order to deliver value to the client
- Exceptionally skilled at Understanding / Interpreting and or Developing:
- Financial Information and general budget management
- Strategic Account management Plans and detail
- Contract Interpretation of Terms and Conditions
- Data from various sources – example - dashboards
- Utilizing Excel, creating spreadsheets and presenting to executive leaders
- Creating PowerPoint presentations and delivering on them to various stakeholders
Licenses and/or Professional Accreditation
- None required
General Manager
BGIS
WinnipegManagement Full-time
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Dock Supervisor Full-time Job
Management WinnipegJob Details
As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance.
How You’ll Help:
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
- Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.
- Communicates monthly performance stats to the team to help measure, develop and improve operational performance.
- Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
- Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
- Hold effective, weekly toolbox meetings and ensure safety issues are addressed.
- Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
- Ensure the AM schedule for the terminal is followed.
- Works with the Operations Manager to track monthly performance stats for the dock
- Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.
- Other duties related to dock operations as may be required.
Your Skills and Experience:
- Post-secondary education, preferably in operations, logistics, or business
- An equivalent combination of education and experience may be considered
- Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations
- Previous leadership experience and/or experience in the transportation industry are strong assets
- Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
- Advanced communication skills, particularly verbal
- Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners. Experience using AS400, a strong asset
- Strong interpersonal skills including customer focus
- Results driven
- Appropriate sense of urgency
- Strong sense of safety; training and experience in similar safety sense environments a strong asset
- Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset
- English, other languages an asset.
Dock Supervisor
Day & Ross Inc.
WinnipegManagement Full-time
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Dock Supervisor Full-time Job
Management WinnipegJob Details
Hours: 1pm -11pm Monday - Thursday
As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance.
How You’ll Help:
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
- Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.
- Communicates monthly performance stats to the team to help measure, develop and improve operational performance.
- Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
- Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
- Hold effective, weekly toolbox meetings and ensure safety issues are addressed.
- Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
- Ensure the AM schedule for the terminal is followed.
- Works with the Operations Manager to track monthly performance stats for the dock
- Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.
- Other duties related to dock operations as may be required.
Your Skills and Experience:
- Post-secondary education, preferably in operations, logistics, or business
- An equivalent combination of education and experience may be considered
- Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations
- Previous leadership experience and/or experience in the transportation industry are strong assets
- Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
- Advanced communication skills, particularly verbal
- Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners. Experience using AS400, a strong asset
- Strong interpersonal skills including customer focus
- Results driven
- Appropriate sense of urgency
- Strong sense of safety; training and experience in similar safety sense environments a strong asset
- Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset
- English, other languages an asset.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Dock Supervisor
Day & Ross Inc.
WinnipegManagement Full-time
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Senior Solution Architect Full-time Job
Management WinnipegJob Details
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.
Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.
The incumbent will join the Digital Transformation Office (DTO) architecture team as Solution Architect (SARC) for the Cloud, Security and Managed Services (MS) domains. This role is pivotal for project delivery, ensuring the charter is clear and complete, providing inputs to the project scope & boundaries, developing the Integrated Conceptual Solution (ICS) with our internal/external partners, and providing recommendations/approaches for the project. The primary focus of SARC is to make people and processes within the organization more effective by ensuring the project implements optimal end-to-end solutions.
Reporting to the Business Transformation and new Product Delivery Director, the incumbent will have to contribute in several phases of the project delivery such as planning, design, conception and implementation with different levels of involvement from project to project. For the transformation and new product delivery programs, the SARC will establish a vision and roadmap that interlock with the other domains in order to continuously improve customer service experience by leveraging different opportunities to move towards target architecture.
Key Responsibilities
• Establish and maintain architecture vision, strategy and roadmap for our domains
• Participate to the project planning sessions, project status meetings/scrums and lessons learned
• Provide recommendations for project delivery approach (phasing, scoping, synergies and dependencies between initiatives, etc.)
• Facilitate working sessions to develop Integrated Conceptual Solution that encompasses Product, Information Technology (IT), Technology Development (TD), Network and Operations sub-components
• Manage assessment for cost, resources and systems impacts related to project
• Ensure integrity, coherence and optimal performance of our end-to-end solutions
• Take charge and lead resolution of complex problems that may require changes to end-to-end solution
Critical Qualifications
• 5 years' experience developing/maintaining Business/Domain Architecture; experience in analysis or strategic planning of activities
• The ability to assimilate and correlate disconnected documentation and technical drawings, and articulate their collective relevance to the organization and to high-priority business issues
• Good knowledge of Managed, Security, Contact Centre, Hosted Services, Cloud, etc.
• Good knowledge of surveillance and monitoring platforms and service assurance
• Strong understanding of full stack managed IT Operations including effective use of tools (cloud native and other)
• Good knowledge of surveillance and monitoring platforms and service assurance
• Team oriented who is able to work effectively at all levels of an organization with the ability to build bridges with technical & non-technical teams and influence others to move toward consensus
• Strong hands-on technical skills, an analytical problem-solving mindset, ability to deal with ambiguity, delivery focus and client-orientation
• Excellent communication skills (written, oral) and the ability to communicate appropriately at all levels of the organization is required
Preferred Qualifications
• Undergraduate degree in Science, Technology, Engineering, Math or equivalent experience
• Experience in an Agile environment is desirable
• Experience with public cloud (AWS, GPC, or Azure) infrastructure at scale
• Knowledge of IoT technologies
• Knowledge of data Networking technologies like TCP/IP, DNS, DHCP, VLAN, subnets, routing, switches and firewalls is desirable
• Knowledge of architecture framework like eTOM and/or TOGAF is an asset
• ITIL certification is an asset
Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.
Senior Solution Architect
Bell Canada
WinnipegManagement Full-time
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