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Corporate IT - Operational Solutions, Team Leader Full-time Job

BBA

IT & Telecoms   Montréal
Job Details

Your future role on our team

You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement and optimize complex IT solutions in support of operational activities. As such, you’ll manage a team of five people and ensure optimal coordination among management, operational managers and the IT team in achieving strategic objectives. You’ll also help with strategic planning of innovation activities and laboratories in order to make them operational.

With us, you’ll get the opportunity to...

Operations management

  • Prepare project plans and workflows, then prioritize and delegate work to ensure objectives are met.
  • Lead the entire project life cycle, from kick-off to testing, deployment and operation.
  • Manage risks and interdependencies and optimize the flow of improvement initiatives for infrastructure and application development.
  • Conduct work meetings with clients to fully understand and prioritize their business needs.
  • Advise internal clients and propose solutions to various needs and problems.
  • Improve products and services from the product portfolio throughout the application life cycle (finance, user experience, efficiency, simplification, technical performance, cybersecurity, obsolescence, etc.).
  • Influence stakeholders to ensure products and applications meet business needs and are aligned with corporate objectives.
  • Write follow-up reports, manage change requests and ensure project profitability.
  • Manage project budgets, risks and schedules (deliverables, milestones, dates).
  • Work proactively with other teams to establish and maintain effective relationships with stakeholders and respond to internal client requests and concerns.
  • Assume a leadership role as required to align infrastructure and application platforms.
  • Coordinate activities with external suppliers involved in selected solutions.
  • Participate in the profitability analysis (business case) for certain projects, if required

Planning

  • Define, prioritize and manage the product and application portfolio in collaboration with internal clients and in line with business objectives.
  • Work with IT management, suppliers and internal clients to identify optimization and improvement opportunities for the organization.
  • Actively participate in portfolio governance to ensure that value-driven investments are prioritized across the firm.
  • Manage the allocation of budget allowances for operations and product/application development.

Human resources management

  • Coordinate and engage a five-person team of IT analysts and developers to ensure progress and delivery of products to agreed deadlines, quality and processes.
  • Manage and coach team members in carrying out their activities, developing their skills and updating their expertise.



Do your qualities and values match our corporate culture?

  • Entrepreneurial spirit
  • Results-driven
  • Desire to motivate and train colleagues and internal clients
  • Thirst to learn and excel
  • Eco-mindful
  • Desire to be in the thick of the action
  • Ability to see beyond established standards
  • Rigorous and ethical

Summary of certifications and job requirements

  • University degree in Information Technology or Administration (specializing in information systems or security), or a combination of education and experience deemed equivalent
  • At least five years of experience as a product manager
  • Relevant experience in coordination or team management
  • Proven experience in project management as well as budget and cost control
  • Bilingual (English and French)
  • Leadership and team spirit
  • Strong aptitude for problem-solving and priority management
  • Ability to work well under pressure
  • Excellent communication skills
  • Asset: Knowledge in cybersecurity (Agile and .NET)
  • Asset: Experience in a consulting engineering environment

At BBA, you get many benefits

 

  • Flexible schedule – Presence at the office and working from home
  • A caring environment where everyone’s ideas are listened to and where there’s no sense of hierarchy
  • Friendly, eco-mindful and high-tech workspaces
  • Access to an annual premium program for regular employees
  • A vibrant social club with something for everyone
  • A collaborative team that shares its ideas and knowledge
  • A corporate culture that values expertise

Corporate IT - Operational Solutions, Team Leader

BBA
Montréal - 21.69km
  IT & Telecoms Full-time
Your future role on our team You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement...
Learn More
Feb 22nd, 2024 at 09:32

Onsite Technical Support Specialist Full-time Job

Telus Corporation

IT & Telecoms   Montréal
Job Details

A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need. Comprehensive paid training is provided to all Specialists and the level of support they provide to customers becomes more diversified as they become more comfortable with the skills attained through in-class and on-the-job learning. Our Specialists will also be responsible for providing feedback on and auditing our help documentation, so that our knowledge base continually improves, providing faster merchant resolution over time.

 

Note: This full-time position is a work-from-site opportunity. All candidates must be able and willing to commute to and work from our site located in Montreal, Canada. Remote opportunities are not available.

 

Specific Responsibilities May Include:

  • Deliver timely and complete solutions to our merchants via various channels (chat, email, phone), ensuring they receive quality resolutions with the utmost care and attention;

  • Handle Technical issues, providing clear guidance to Merchants via various channels to quickly resolve issues and help them grow their business;

  • Provide continuous feedback on our help documentation and actively participate in auditing processes, by using, reviewing, and publishing content in a knowledge centered service (KCS) model;

  • Contribute to the continuous improvement of our knowledge base, maintaining up-to-date and user-friendly resources which will ultimately benefit our Merchants;

  • Describe Technical systems and solutions in simple terms that merchants of all technical abilities can understand;

  • Demonstrate flexibility and adaptability by working on different teams based on the needs of our users (merchants, partners, and buyers) and our organization;

  • Embrace changing roles and responsibilities to provide support where it is most needed;

  • Stay updated on our evolving product and support offerings, services, and the latest tech, continuously expanding your expertise to efficiently assist Merchants and recommend new features that can enhance their business

  • Ad hoc duties as assigned

 

Required Experience, Skills & Competencies:

  • Six months to 1 year experience within a call center environment in a technical support capacity. 1-2 years experience preferred or demonstrated 

  • Fluent in English (read, write and speak) and if required for bilingual roles, fluent in both English and French

  • Excellent communication skills, particularly in writing with a typing speed of at least 30 WPM 

  • Able to troubleshoot technical issues with minimal guidance

  • Familiarity with working with and adapting to new technologies

  • Experience in managing relationships with internal or external stakeholders, customers, clients, or other relevant parties. This is not limited to customer service roles

  • Experience with leading conversations, providing guidance and direction to solve problems and guide customers towards appropriate solutions

  • Ability to approach problem-solving with creativity and curiosity, seeking unique ways to address challenges while engaging with customers

  • Possess strong critical thinking skills to evaluate the accuracy of information and determine if it requires updates or edits

  • Proven ability to resolve problems efficiently, identifying issues, searching for existing solutions, and documenting new ones as required

  • Strong desire to learn and work with AI tools and new technologies

  • Ability to take initiative and execute plans quickly with general supervision

  • Demonstrate a genuine passion for learning, waking up each day excited to acquire new knowledge;

  • Ability to interact with customers and co-workers from diverse backgrounds, demonstrating cultural sensitivity and awareness of customs, traditions, and communication styles to provide inclusive and personalized support

  • Ability to adapt quickly and embrace change

  • Ability to pass a background check which may include federal fingerprinting and security clearance

  • The flexibility to work any shift assigned between the hours of operations of 8:00 am to 8:00 pm ET, Monday through Sunday. Shifts will be full-time, so weekend and evening availability is required



TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork

 

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.   

 

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

Additional Job Description 

A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need.

Language Reference
English

Onsite Technical Support Specialist

Telus Corporation
Montréal - 21.69km
  IT & Telecoms Full-time
  42,000
A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in thei...
Learn More
Feb 20th, 2024 at 09:34

Cyber as a Service, Monitoring, L1, Associate Full-time Job

PwC

IT & Telecoms   Montréal
Job Details

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Meaningful work you’ll be part of

As a Cyber as a Service, Monitoring, L1, Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • A shift based schedule to continuously monitors the alert queue

  • Triages security and device alerts 

  • Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action

  • Collects data and context necessary to initiate investigation over to Cyber Threat Investigator

  • Follows alerts and incidents playbooks/runbooks

  • Primarily responsible for security monitoring, detection, response 

  • Ensure incident identification, assessment, reporting, communication, mitigation and monitoring

  • Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives

  • Framework, Review policies and highlight the difficulties in managing SLAs

  • Management, administration & maintenance of security devices 

  • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring

  • Responsible for integration of standard and non-standard logs in SIEM

  • Coordination with stakeholders, build and maintain positive working relationships with them 

Experiences and skills you’ll use to solve

  • Relevant experience in Information Technology and Information Security

  • Experience in security device management and multiple SIEM platforms 

  • Experience in performing vendor management

  • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.

  • Experience in MSSP environment

  • Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix

  • Proficient in Incident Management and Response

  • Knowledge of applications, databases, middleware to address security threats 

  • Proficient in preparation of reports, dashboards and documentation

  • Excellent communication and initiative skills

  • Ability to handle high pressure situations with key stakeholders

  • Good Analytical skills, Problem solving and Interpersonal skills

  • CISSP and GIAC certifications preferred

  • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Cyber as a Service, Monitoring, L1, Associate

PwC
Montréal - 21.69km
  IT & Telecoms Full-time
A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against t...
Learn More
Feb 16th, 2024 at 15:49

Axiom Development Lead Full-time Job

Royal Bank Of Canada

IT & Telecoms   Montréal
Job Details

Job Description

You will join an agile squad that builds in-house applications and integrates vendor products for our Axiom US Regulatory Reporting business in Finance IT. You will be leading the squad to collaborate with business partners to create scalable technology solutions powering growth, improving client experience, and making our client facing and support teams more efficient.  We value positive attitude, willingness to learn, open communication, teamwork and commitment to clean, secure and well-tested code.

 

What will you do?

  • Hands-on application design, coding, and deployment
  • Manage 3 to 4 development resources
  • Liaison with business partners to delivery solution based on clients’ needs
  • Provide technical influence by sharing deep knowledge and experience
  • Maintain code quality and best practices across the stack
  • Support and maintain the team application suites on various technical infrastructures and architectures.
  • Ensure system availability and lead the planning of disaster recovery & help increase adoption of emerging technology within area of expertise

 

What do you need to succeed?

Must have:

  • 7+ years of experience combined in Oracle, SQL or Unix scripting and architecture design principles
  • 3+ years of development experience of AXIOM (Data sources, Data models, Modify models, Aggregations, Portfolios, Free-form Reports and Tabular Reports).
  • Participating in design of strategic regulatory data acquisition processes;
  • Participating in the impact assessment and estimation of functional requirements;
  • Experience with various DevOps pipeline and cloud tools such as Jenkins, Kubernetes, HashiCorp Vault, Apigee, GitHub, JIRA, Confluence, Nexus IQ, SonarQube, UCD, Artifactory, etc.

 

Bilingualism (English and French) required, as you will regularly do business with partners across Canada

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options

 

#LI-Hybrid

#LI-POST

#TECHPJ

Axiom Development Lead

Royal Bank Of Canada
Montréal - 21.69km
  IT & Telecoms Full-time
Job Description You will join an agile squad that builds in-house applications and integrates vendor products for our Axiom US Regulatory Reporting business in Finance IT. You will...
Learn More
Feb 7th, 2024 at 11:04

Data entry clerk Full-time Job

Peinture Maadco Inc

IT & Telecoms   Montréal
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 year to less than 2 years

Work setting: Private sector and Urban area

Physical Requirements:

  • The candidates should possess a high level of attention to detail

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to receive and register documents for data entry, transfer data between software, verify accuracy and completeness of data, and store, update, and maintain databases

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
hr@maadco.ca

Data entry clerk

Peinture Maadco Inc
Montréal - 21.69km
  IT & Telecoms Full-time
  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jan 24th, 2024 at 05:33

IT Specialist, e-Commerce Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, analytical skills and business acumen.

 

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

 

How You Will Make Contributions That Matter:

  • Enhance and support our B2B and B2C e-Commerce platform and its surrounding ecosystem, including PIM, DAM and ERP systems
  • Responsible of the rollout of our e-Commerce platform to other Saputo divisions
  • Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build Test, and Deploy)
  • Collaborate with various IT teams including cybersecurity, infrastructure, network & telecom, to ensure well-designed and quality solution delivery
  • Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
  • Ability to be assigned to multiple projects simultaneously
  • Direct interactions and collaboration with business SMEs and technical groups

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Possess a university or college diploma in computer science, information technology, or a related field
  • Over five years of relevant experience in Microsoft .NET, C#, JavaScript, TypeScript, MVC, SQL, HTML, NodeJS, GraphQL, and ReactJS
  • Knowledge of developing solutions that use Azure services, including Azure Functions, Azure SQL, Azure App Service, and Azure Kubernetes Service
  • Experience with continuous integration and continuous deployment (CI/CD) pipelines and automated delivery using Azure DevOps and infrastructure as code (IaC) deployment model with Terraform
  • Strong interest, or even better real experience in CommerceTools or any other MACH architecture e-Commerce platform
  • Experience developing solutions that connect and integrate with other systems like ERP, CRM, and BI is a plus
  • Proven to be detail oriented and well organized with demonstrated logical and technical problem-solving skills
  • Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
  • Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
  • Strong written and verbal communication skills to facilitate exchanges with business stakeholders
  • Ideally bilingual - English (required) and French (preferred)

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, e-Commerce

Saputo Diary
Saint-Laurent - 27.93km
  IT & Telecoms Full-time
  88,325  -  115,930
Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, anal...
Learn More
Feb 20th, 2025 at 15:36

IT Specialist, Core Infrastructure & Operations - End User Computing Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Saputo is hiring a Specialist IT Infrastructure End User Computing who can manage and deploy devices with Autopilot and Intune. You will have experience with Microsoft cloud solutions and enjoy a rewarding career with us. Join our family today!

 

How You Will Make Contributions That Matter:

  • Manage OS deployments via Microsoft Windows Autopilot.
  • Design and maintenance of the Microsoft Intune and Configuration manager environments.
  • Automate tasks using PowerShell, MS Graph, and Intune.
  • Lead the documentation and design of our Autopilot, Intune, Configuration manager environments.
  • Manage virtual desktop and virtual application deployments with Azure Virtual Desktop.
  • Maintain Standard OS images via SCCM.
  • Package and deploy applications in Intune.
  • Participate in large business projects to analyze business needs and implement new technologies.
  • Ensure the health of our pool of 10,000 PCs.
  • Solve problems that may arise from day-to-day operations (Level 3).
  • Participate in the development and enforcement of standards for EUC class devices.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Experience implementing and supporting Autopilot in a large corporate environment.
  • Experience implementing Co-management with Intune and Configuration Manager in a large corporate environment.
  • Experience writing efficient and clear PowerShell scripts to automate device remediation.
  • Motivated to work in a fast-paced environment with leading edge technology.
  • Passionate about technology.
  • Experience managing devices (Windows, iOS, Android) with Microsoft Intune.
  • Experience implementing the Apple device enrollment program.
  • Experience packaging/Deploying software with Intune.
  • Experience creating/maintaining Windows 11 task sequences in Configuration Manager.
  • Experience deploying/maintaining Office 365 client via Intune.
  • Experience with Intune Configuration profiles and Microsoft Group Policy.
  • Experience using Sysinternals tools for advanced troubleshooting.
  • Excellent problem-solving and analytical skills
  • Strong organizational skills and the ability to manage priorities
  • Experience carrying out small- and large-scale technical projects with a demonstrated ability to communicate verbally and in writing with team members
  • Willingness to work beyond business hours and be on call, as necessary, to minimize downtime during planned or unexpected modifications to the network/system
  • Willingness to travel, as required
  • Excellent verbal and written communication skills

 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, Core Infrastructure & Operations - End User Computing

Saputo Diary
Saint-Laurent - 27.93km
  IT & Telecoms Full-time
  88,325  -  115,930
Saputo is hiring a Specialist IT Infrastructure End User Computing who can manage and deploy devices with Autopilot and Intune. You will have experience with Microsoft cloud soluti...
Learn More
Feb 12th, 2025 at 15:59

IT Specialist Web, Digital Solutions (UI/UX) Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and good knowledge of UI/UX design.

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

 

How You Will Make Contributions That Matter:

  • Create and maintain web sites using Sitecore CMS and various Azure cloud services
  • Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build, Test, and Deploy)
  • Enhance UI/UX for our current global web applications used by more than a thousand of users and participate in the creation of the new ones in our pipeline
  • Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
  • Ability to be assigned to multiple projects simultaneously
  • Direct interactions and collaboration with business and marketings teams

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Hold a university or college diploma in computer science, information technology or any other relevant field
  • More than three (3) years of relevant experience in HTML, CSS/SASS, JavaScript, jQuery
  • Knowledge and experience working with mail services like Klaviyo, MailChimp
  • Develop and implement strategies for SEO optimization, global email marketing, and comprehensive digital marketing campaigns to drive brand awareness, engagement, and consumer acquisition
  • Should have minimum three (3) year of experience in developing applications using different CMS like Sitecore, Kentico etc
  • Skills in Azure and DevOps are added asset
  • Strong interest, or even better real experience in modern frameworks like React is a big plus
  • Experience designing web sites using Figma, Adobe Photoshop, Illustrator is highly desirable
  • Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
  • Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
  • Strong written and verbal communication skills to facilitate exchanges with business stakeholders
  • Bilingual - English (a must) and French (a plus)

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist Web, Digital Solutions (UI/UX)

Saputo Diary
Saint-Laurent - 27.93km
  IT & Telecoms Full-time
  88,325  -  115,930
For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and goo...
Learn More
Feb 5th, 2025 at 14:03

IT Specialist, Enterprise Development - ERP Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

As the IT Specialist, Enterprise Development – SAP at Saputo, you will be a senior Development resource working with an experienced SAP Development team and collaborating with IT and Business teams.

 

Being our SAP Development SME, you will design various robust, secure, and high-quality technical solutions and perform hands-on coding with expert proficiency following best practices.

 

Your contributions will be essential for Saputo to continuously improve, innovate, and sustain our existing SAP on HANA system, and S/4 HANA in the near future.

 

At SAPUTO, our people are our strongest and most important asset. As a valuable member of our team, you will model the Saputo values and demonstrate respect for your colleagues in all your formal and informal interactions. As a team player, you will enable mutual respect, open communications, and high performance. You strive to bring your best self to work every day as an essential part of our positive and inclusive work environment.

 

How you will make contributions that matter:

 

Reporting to the IT Enterprise Development Senior Manager, you will be responsible for:

  • Performing impact analysis of new solutions or modifications to existing solutions, and estimating the required development effort
  • Working with Saputo SAP IT teams to translate business and functional requirements into robust, secure, and high-quality technical solutions
  • Reviewing and solidifying the technical soundness and feasibility of solutions documented in the Functional Specifications Designs (FSDs)
  • Creating and maintaining the Technical Specifications Designs (TSDs) that summarize the different SAP development objects we have implemented or modified
  • Developing intermediate to very complex SAP custom objects as an individual contributor, and as a Lead Developer for larger initiatives
  • Troubleshooting incidents and issues across all SAP environments including Production
  • Promoting high quality output by reviewing the development deliverables of your developer teammates
  • Actively coaching and mentoring your developer teammates, and at times assist them with their respective tasks whenever they encounter significant challenges and roadblocks

 

You are best suited for this role if you have the following qualifications:

  • Solid hands-on experience in SAP ABAP technical design and development in SAP ECC6.0 or higher
  • Experience with ABAP Web Dynpro, Floor Plan Manager, SAP Script, and NetWeaver Gateway Services
  • With experience and/or solid understanding of the latest SAP trends such as SAP BTP, S/4 HANA, CDS, and SAPUI5 / Fiori applications development
  • Experience with SAP Extended Warehouse Management (EWM) is a must
  • Experience with these SAP modules is a plus:
    • Transportation Management (TM)
    • Master Data Governance (MDG)
    • Human Capital Management (HCM)
  • Have used development tools like ABAP Development Tools (ADT) and/or Business Application Studio
  • Can operate in a complex, fast-paced project environment with interdependencies spanning multiple teams and geographies

 

As part of his/her duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, Enterprise Development - ERP

Saputo Diary
Saint-Laurent - 27.93km
  IT & Telecoms Full-time
  88,325  -  115,930
As the IT Specialist, Enterprise Development – SAP at Saputo, you will be a senior Development resource working with an experienced SAP Development team and collaborating with IT a...
Learn More
Dec 10th, 2024 at 14:48

Data Systems Agent-2 Part-time Job

Federal Express Corporation Canada

IT & Telecoms   Saint-Laurent
Job Details
  • Location: 5005 Rue J.-A.- Bombardier, Saint Hubert, QC J3Z1G4, Canada

Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

 

Good written and verbal communication skills

Data Systems Agent-2

Federal Express Corporation Canada
Saint-Laurent - 27.93km
  IT & Telecoms Part-time
Location: 5005 Rue J.-A.- Bombardier, Saint Hubert, QC J3Z1G4, Canada Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents f...
Learn More
Dec 10th, 2024 at 11:42

IT Specialist, Network & Telecommunication Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

We are seeking a highly skilled and experienced Network Specialist with over ten years of professional experience in managing and optimizing global network infrastructures. The ideal candidate will possess an advanced understanding of network technologies, demonstrated by holding a Cisco CCNP certification or proven equivalent experience. This role requires expertise in global routing, LAN, wireless networking, and a deep understanding of network security protocols. The Network Specialist will be responsible for the design, implementation, and management of complex global network solutions, ensuring high availability, performance, and security across all network environments.

 

How You Will Make Contributions That Matter:

 

  • Design, Implement, and Manage Global Networks: Develop and maintain robust global network solutions, including LAN, WAN, and wireless systems, ensuring optimal performance and reliability.
  • Routing and Switching: Configure and manage complex global routing protocols (e.g., BGP, OSPF, EIGRP) and advanced switching technologies, ensuring efficient and secure data flow across the network
  • Network Security: Implement and maintain network security measures, including firewalls, Identity (ISE), VPNs, IPS systems, and other security technologies to protect the integrity and confidentiality of network data
  • Wireless Networking: Design, deploy, and manage wireless network solutions to ensure reliable connectivity and coverage across various global locations.
  • Troubleshooting and Support: Provide advanced troubleshooting and support for network-related issues, working closely with other IT teams to resolve incidents efficiently. Manages the support process and escalations to ensure efficient resumption of operational processes when issues occur, including root cause analysis in response to critical incidents, to understand, document and plan remedial actions to prevent reoccurrence. Included in on-call after hour support rotation
  • Monitoring and Performance Optimization: Continuously monitor network performance and make necessary recommendations & adjustments to improve speed, reduce latency, and enhance overall user experience.
  • Documentation: Maintain detailed documentation of network configurations, changes, and procedures, and provide regular reports on network performance, security incidents, and project progress.
  • Vendor and Stakeholder Management: Collaborate with vendors and stakeholders to evaluate new technologies, negotiate contracts, and manage the implementation of network solutions.
  • Collaboration: Works with different teams including security, OT, etc, to deliver integrated change where appropriate, and to ensure that our network infrastructure is secure and robust end-to-end
  • Training and Mentoring: Mentor network team and provide training on best practices and new technologies to ensure a high level of expertise within the team.

 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

 

  • Diploma in the field of Computer Science or equivalent
  • A minimum of 10 years of experience in network engineering with a focus on global network management.
  • Cisco CCNP or equivalent certification/experience is required
  • Proficiency in routing protocols (e.g., BGP, OSPF, EIGRP), LAN/WAN technologies, wireless networking, network security, and performance optimization.
  • Experience in a manufacturing environment is highly desirable
  • Experience with cloud networking solutions (e.g., AWS, Azure)
  • Experience in SD-WAN, VXLAN and Load balancer technologies and implementation.
  • Strong on process automation
  • Strong experience working with cybersecurity team
  • Strong analytical and problem-solving skills, organizational skills and attention to detail
  • Experience with packet tracer or analyser
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to work beyond core business hours / on call, if necessary to minimize business interruption during planned or unplanned network/system modifications
  • Ability and availability to travel occasionally to our different sites if required
  • Available for on-call support in rotation

 

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

 

We support and care for our employees and their families by providing:

 

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

SALARY RANGE: $88,325 to $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, Network & Telecommunication

Saputo Diary
Saint-Laurent - 27.93km
  IT & Telecoms Full-time
  88,325  -  115,930
We are seeking a highly skilled and experienced Network Specialist with over ten years of professional experience in managing and optimizing global network infrastructures. The ide...
Learn More
Nov 15th, 2024 at 14:52

IT Coordinator, Regional Service Delivery Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity across the organizations’ Saputo environment.

 

How You Will Make Contributions That Matter:

 

  • Manage support incidents & work orders in Remedy ticketing service.
  • Respect SLA’s in Remedy 
  • Be able to perform on demand computer hardware, software installations in Windows 10.  
  • Develop and maintain knowledge and technical capability across diverse and dynamic hardware, technologies, platforms and applications
  • Participate in the continues service improvement. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Associate degree or College certification.
  • 1-5 years’ experience in technical customer service/remote and deskside support
  • Strong written and verbal communication skills
  • Experience in troubleshooting hardware and software in large global organization.
  • Customer service oriented with superior problem-solving abilities.
  • Knowledge of Office 365
  • Understand Microsoft Active Directory and network services associated with (TCP-IP, DNS, DHCP, etc.)
  • Virtual private network knowledge (VPN).
  • Proactive and team oriented.
  • ITIL Certification is an asset.

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

 

We support and care for our employees and their families by providing: 

 

  • Competitive salaries 
  • A hybrid work environment with the possibility to work from home 2 days a week  
  • Advantageous corporate agreements 
  • Full range of group insurance benefits 
  • Group retirement pension plan with employer contribution 
  • Purchase option of company stocks 
  • Group RRSP 
  • Health and wellness program in the workplace 
  • Assistance program for employees and their families 
  • Saputo products at a discounted price 

 

SALARY RANGE: $51,595 to $67,750

IT Coordinator, Regional Service Delivery

Saputo Diary
Saint-Laurent - 27.93km
  IT & Telecoms Full-time
  51,595  -  67,750
Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity ac...
Learn More
Nov 4th, 2024 at 15:08

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