PACKAGE OPERATIONS CLERK Full-time Job

The Package Operations Clerk is a part-time position and is responsible for updating package information, validating delivery information using UPS systems, scanning premium service packages, assisting dispatch and updating the package inventory systems. This position may also perform general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects.

The Package Operations Clerk may be required to utilize heavy machinery to complete tasks, and will be trained to operate these equipment. Included in the responsibilities will be to complete package recovery process in the package centre, package inventory update, over-goods, DG processing, working in the customer counter, working in the warehouse, operating belt equipment and all other work as assigned.

• Location: 790 Belgrave Way, Delta BC (Annacis Island)

• Shifts: Monday to Friday, 8:00AM - 12:00NN (shifts can vary and/or extend due to operational and volume requirements) 

Responsibilities

• Completes package and inventory recovery processes

• Completes over-goods processing and documentation

• Generates package recovery and over-goods processing reports for Package Care

• Processes Dangerous Goods (DG) package recovery

• Delivers outstanding customer service to walk-in customers and telephone inquiries.

• Takes ownership of customer's shipping needs and offers viable solutions.

• Takes action to learn all product and service offerings, alternative solutions, and industry trends.

• Operates all equipment, software, and devices.

• Maintains a clean, organized, and safe working environment.

Qualifications

• Strong customer service skills

• Strong computer skills, including Microsoft Office applications

• Strong verbal and written communication skills

• Comfortable in working inside a warehouse and belt-operations environment

• Ability to lift up to 70 lbs./32 kgs. unassisted on an occasional basis

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The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

UPS offers a competitive compensation package which includes benefit options inclusive of health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

UPS is committed to Diversity in Employment. We welcome all applicants; however, only qualified candidates will be notified for interviews and assessments. Please advise our Talent Acquisitions Representatives if a workplace accommodation is needed. Thank you for your interest in UPS Canada.

United Parcel Service, Inc. is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company and one of the world's largest shipping couriers.