Senior Manager Full-time Job

Purpose
Creates a product roadmap and defines the strategic vision for the team driven by the overall vision. Deep understanding of the target market/industry and builds close relationships with key stakeholders to ensure the team effort is aligned with the overall journey. Manages dependencies with the functions of other teams while identifying, building and managing strategic alliances across the different teams. Works closely within their team to ensure that business value and user feedback translates into new developments when needed. 

What You’ll Do:

• End-to-end team responsibility for product, from creation to production

 

• Proven knowledge and understanding of transaction banking, concepts, practices and procedures, as well as standard precision practices, technology and supporting principles, specifically in channel management:
• WireOnline banking portal including global user entitlements, intra-day account balance reporting, SSO, clear self serviceable
• account / statement analysis and view of consolidated multi-currency balances
• Mobile banking including real-time notifications, chat support and Touch ID / Face ID authentication
• Host-to-host including basic SFTP upload / download capabilities, basic file management capabilities, hybrid integration and flexible reporting formats
• API integration including real-time reporting, faster payments processing and real-time fraud notification

 

• Sets a clear and ambitious product vision and communicate it effectively to stakeholders, the team and the rest of the journey
• Collaboration with stakeholders to ensure that the digital vision and products are aligned with the strategy and requirements of the team
• Responsible for product-specific OKRs once the solution enters production, including regular communication and tracking of OKRs to stakeholders
• Use market and industry knowledge to translate user needs into user stories and acceptance criteria for your team, maintaining a backlog of 3 to 4 sprints ahead of the team
• Work closely with the digital leader to establish the business value of each product
• Facilitate release planning with stakeholders as well as demonstrations every Sprint
• Is a key role in Agile teams and works with the team on a daily basis
• Integrate usability studies and research into product requirements to improve user satisfaction and ensure customer-oriented design
• Align requirements and product stakeholders facing the outside organization
• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

 

What You’ll Bring:

• Strong collaborator with cross-functional teams of technology, design and business
• Experience with digital products
• Understanding and knowledge of various roles of the organization and how they interact with the product offering
• Experience facilitating Agile ceremonies, managing a backlog/release plan, tracking team-level metrics, removing blockers (burndown diagram, burn-up release, etc.)
• Deep experience leading with teams in an agile environment
• Strong leader, collaborator, team player and individual contributor
• Strong communication skills with comfort to talk to business stakeholders
• Problem solving capability with ability to manage and lead the team to drive solution and progress

Work Arrangement: 

• Work in a standard office-based environment; non-standard hours are a common occurrence.  Limited travel domestically and to Canada

#LI-Hybrid

Interested? 
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you? 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is one of North America's leading financial institutions, and Canada's most international bank. We provide innovative financial products and services to individuals, small and medium-size businesses, corporations and governments across Canada and around the world.