Purpose of Role:
The Implementations Consultant is a key customer facing role where you will use a wide variety of business analysis techniques to solicit and unearth requirements and lead the design of Aquarius, our software implementation, with customers. Through the system configuration process, you are collaborating with the technical implementation team to ensure that the final delivered solution meets quality standards and customer expectations. You are responsible for delivering a high-quality training program to meet customers' needs leveraging LMS as well as custom training to ensure that the customer has the required knowledge to move their solution into operations.

 

What you will be doing:

• Work with Application Development Managers, Project Managers and Software Configuration Analysts to scope and prepare technical solutions for Statements of Work pre-sale.

• Document project work in project management tracking system.

 

Business Analysis

• Work with Project Managers, ADMs, and customers to understand Statement of Work and project scope and requirements.
• Engage with customers that have purchased Aquatic Informatics’ professional services (Configuration, integrations, migrations, requests for custom development etc.). This may include:
  • Accurately and completely documenting the as-is and to-be states of the customer’s workflows, data, functional and non-functional requirements.
  • Facilitating discovery workshops with customers and/or internal team members in order to capture requirements and use cases.
  • Developing proposals for complex solutions based on best practices and professional knowledge of environmental water data and/or water/wastewater process flows.
  • Formally documenting findings and presenting proposed solutions to clients.
  • Formally documenting solution and creation of project artifacts detailing the technical implementation of the solution.
  • Creating supporting documentation for the project as required.
  • Upon completion of deliverables, verify software functionality and ensure it meets Statement of Work and customer expectations within project scope.

Training

• Develop high quality custom training sessions for unique customer workflows and solutions.
• Train customers at project close via remote and/or on-site training sessions.

 

The essential requirements of the job include:  

• At least 3 years of experience working with Aquarius.
• Bachelor’s degree preferred or equivalent work experience in software data-analysis/configuration and implementation.
• Travel up to 25%, more frequent travel may be offered depending on availability and willingness.

 

 

US ONLY: 

 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

Aquatic Informatics (AQI), a Veralto company, is a mission-driven software company that organizes the worlds water data to make it accessible and useful. We provide software solutions that address critical water data management, analytics, and compliance challenges for the rapidly growing water industry. We offer a full range of solutions, from standalone software packages for individual users, hosted software services, and enterprise-wide national systems. We serve over 1,000 municipal, federal, state/provincial, hydropower, mining, academic, and consulting organizations in over 60 countries that collect, manage, and process large volumes of water data.
Aquatic Informatics is headquartered in Vancouver, Canada and has offices in the US and Australia. We value independent thinking, initiative, teamwork, a relentless pursuit of quality, a playful spirit, and a sense of humor. We like smart people IQ and EQ who care about the environment and want to do good in the world. Ours is a unique culture where purpose meets possibility: where the work we do makes a real difference on the worlds valuable water resources, and where you'll have opportunities to own your ambition and fuel your career growth.