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Solutions Delivery Specialist Full-time Job

Nov 11th, 2024 at 16:28   IT & Telecoms   Markham   39 views Reference: 10225
Job Details

The Solutions Delivery Specialist is accountable for the technical direction and delivery within one of our strategic product areas. The span of accountability includes overseeing the evaluation, definition, development, modification, implementation, integration and alignment of related systems, processes and tools. Management (indirect) of delivery personnel and/or external vendors may be required from time to time.  Managing operational issue resolution (as point-of-escalation with clients) will be required. This role is project & solution-delivery focused with internal client management duties. The particular product area opening we are actively recruiting for at this time is our Remote Command Center line of business.

KEY DUTIES & RESPONSIBILITIES  

 Technical Lead

  • Determines and directs the delivery of appropriate technical solutions that align with business and Information Technology objectives, requirements, and standards.
  • Directs a cross functional team engaged in the delivery of technology solutions (including internal and external personnel/ technologies and industry leading solutions).
  • Implements Smart Building designs, including connection designs, IT/OT network architecture, system reliability, and leads technical discussions between BGIS InfoSec and project representatives.
  • Integrates BAS networking and architecture with third-party systems via network connections and integration.

Strategic Planning

  • Accountable for providing direction to the strategic plan of information management systems as it relates to Project Delivery in the commercial / construction space. Oversee the evaluation, definition, development, modification, implementation, integration and alignment (consistency) of related systems, processes and tools.
  • Resource planning, project planning, business case development, staff management, systems development lifecycle oversight.

Compliance

  • Represents his/her client interests at IT Governance.
  • Develops, implements, audits and monitors compliance to standards (audit, client, industry, internal). Implements related best practices.

Relationship Management 

  • Collaborates with relevant concerned parties to understand business objectives and requirements. 
  • Directs client interaction at a senior level, representing RCC regarding Smart Building discussions, including connection designs, IT/OT network architecture, system reliability, and be the liaison between BGIS InfoSec and project representatives.

Other

  • Other duties as assigned. 

KNOWLEDGE & SKILLS 

  • University degree or college diploma in Computer Science, Engineering management, or related field with demonstrated knowledge that is usually acquired with 5 to 10 years of experience.
  • Strong business knowledge.
  • Strong understanding of technology elements and how they come together to deliver value within the organization.
  • Strong knowledge of application development methodologies and integration techniques.
  • Knowledge and experience with BAS networking.
  • Excellent written and oral communication skills, including the tact and diplomacy required to interact with senior clients.
  • Ability to interface at all levels within the organization from front line to executive.
  • Project management and planning skills.
  • Demonstrated success in delivering projects to multiple concerned parties – on time – on budget.
  • Ability to influence, motivate, and inspire others.

Licenses and/or Professional Accreditation 

  • None required, but experience with construction / commercial project management and a PMP designation would be an advantage. 
Company Description
At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.