WORKFORCE STAFF ASSISTANT Full-time Job

• Posting Period: 09-SEP-2024 to 23-SEP-2024

 

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

 

Reporting to the Manager, Workforce Planning and Development, the Workforce Staff Assistant provides a variety of administrative and support functions to assist various facets of Human Resources in the Seniors Services & Long-Term Care Division including Recruitment, Health and Safety, Organizational Development, Workforce Administration, Employee and Labour Relations, and Equity, Diversity, and Inclusion. The primary functions associated with this position include but are not limited to:

 

Major Responsibilities:
 

• Provides administrative support and coordination in Human Resources related activities and routine work assignments.
• Supports the division’s Workforce Management section with special projects.
• Acts as a divisional liaison for various programs and initiatives such as the confidential Police Reference Check Program.
• Provides onboarding/offboarding activities.
• Prepares files, documents, summaries and drafts routine responses.
• Supports meeting administration such as scheduling, material development and distribution and onsite and virtual support.
• Compiles and trends statistical data for use in forecasting; participates in analysis.
• Prepares visual presentations, briefing materials and other documentation as required.
• Supports policy and procedure development as assigned.
• Assists with the coordination of clerical support functions.
• Composes detailed correspondence in matters relevant to the scope of responsibilities.
• Represents the division in communications, in matters relevant to the scope of responsibilities.
• Works independently, completes assigned work within tight timeframes.
• Maintains strict confidentiality of information and records.
• Performs other related duties as assigned.

 

Key Qualifications:

 

1. Considerable administrative office experience supporting a team of senior staff.
2. Experience with a variety of software packages including Microsoft Office Suite (i.e. Word, Excel and PowerPoint) SAP, SuccessFactors and Quatro.
3. Considerable experience in the preparation and drafting of standard correspondence and reports and handling of confidential information.
4. Experience in developing and implementing administrative work procedures and systems.
5. Knowledge of related policies, procedures and legislation such as the Fixing Long-Term Care Act, Municipal Freedom of Information and Protection of Privacy (MFIPPA), Personal Health Information Protection Act (PHIPA), City of Toronto Collective Agreements, Human Rights Code, Employment Standards Act.
6. Knowledge of the requirements of the Ministry of Long-Term Care and the Ministry of Labour within a long-term care environment.
7. Knowledge of and commitment to a safe culture.
8. Excellent written and verbal communication skills with the ability to prepare detailed documentation requiring application of regulations, guidelines, policies and procedures.
9. Interpersonal skills to act as a divisional representative to establish and maintain positive and effective working relationships with management and non-management employees.
10. Ability to identify and analyze problems and inefficiencies and suggest corrective actions and solutions.
11. Ability to effectively establish timelines and handle a varied workload, with impeccable organizational skills.
12. Ability to work independently in a dynamic, complex environment, as well as part of a team.

Toronto, the capital of the province of Ontario, is a major Canadian city along Lake Ontarios northwestern shore. It's a dynamic metropolis with a core of soaring skyscrapers, all dwarfed by the iconic, free-standing CN Tower. Toronto also has many green spaces, from the orderly oval of Queens Park to 400-acre High Park and its trails, sports facilities and zoo.