Workplace Experience Coordinator Full-time Job

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

• Coordinate and execute workplace services including mail, office supply services, and onboarding. Manage janitorial or maintenance work orders as needed. 
• Create and maintain purchase order requests for acquired goods & services, following up on invoices to ensure timely payment. Limited opportunity to exercise discretion while planning service in-line with the operational budget.
• Support reception coverage as needed, greeting everyone with a friendly and warm-welcoming demeanor.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.