Business Analyst, HR Process Optimization Full-time Job

Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.

Founded in Canada, we now operate out of roughly 30 locations worldwide across 12 countries and sell our products in 60+ markets globally with $3 billion in sales. Together with our 45,000 employees, we are united in our vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com. 

As part of the digital transformation of human resources, the main mandate of the incumbent will be to work with HR stakeholders to optimize HR processes across the organization. The position is part of the corporate human resources group and is reporting to the Director, Digital HR & Process improvement.

The role

•  HR operational efficiency assessment: In collaboration with HR stakeholders, identify opportunities for process improvement and efficiency gains within existing HR operations. Assess current processes and lead fit-gap sessions.
• Requirements Elicitation and Analysis: Analyse and document business needs, ROI, project scope, objectives, cost-benefit analysis. Analyze and document business processes, systems, and workflows. Organize and conduct interviews, surveys, and workshops using proven methodology. Contribute to the development of Business Case, Project Charter, Statement of Work. Convert business needs into useable solution specifications. 
• Documentation: Create comprehensive and clear documentation, including business requirement documents (BRDs), functional specifications, and use cases. 
• Project coordination: Plan, execute, and oversee the successful completion of small process improvement initiatives.
• Change Management: Conduct impact assessments to understand the implications of proposed changes on existing business processes. Contribute to the development of engagement, communication and training strategies and plans. Develop communications and training material. Manage expectations and ensure alignment between business needs and project deliverables.
• Quality Assurance and Testing: Participate in UAT testing to validate that solutions meet business requirements.

The requirements 

• Bachelor’s degree in human resources, business administration or Industrial Relations preferred.
• Approximately 5 years experience in Human Resources, with a thorough understanding of HR processes, including performance management, learning and development, employee engagement and employee lifecycle (job opening, recruiting, onboarding, leaves, terminations, etc.).
• Experience or willingness to develop expertise in change management, namely documenting change impact analysis as well as developing and delivering engagement, communication and training strategies and plans.
• Experience in the documentation of HR business needs and functional requirements, including process flow documents.
• Capacity to communicate in a clear and concise manner using PPTX presentations. 
• Problem solving skills with the ability of making informed and well-rounded recommendations that address the root causes of problems.
• Proficient in both French and English.
• Comfortable handling and coordinating multiple projects simultaneously, with efficient and effective organizational and time management skills.
• Occasional travel to further understand local processes may be required.
• This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French – mainly English.

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.