Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Solid Waste Collection Operator within our Solid Waste Management Services Division.

Major Responsibilities: 

• Operates a wide variety of collection vehicles and equipment independently or with a crew member.
• Moves carts/bags to the truck and uses appropriate mechanisms to dump or manually lift onto the truck.
• Operates mechanical equipment attached to vehicles/equipment in a safe and efficient manner.
• Lifts and loads garbage, recyclable materials, organics, organic yard waste and special pick up items such as household appliances, discarded furniture, wood, carpet and electronics.
• Places empty carts and containers back to the set out location in a tidy manner.
• Assists operator by signaling vehicle which is being maneuvered or backed up when on a two person crew.
• Drives vehicle to designated disposal facilities and unloads all materials in accordance with requirements of facility operator.
• Performs Daily Pre-Trip Inspection Report (Circle Check); identifies and reports vehicle and equipment malfunctions; maintains vehicle and equipment in a clean and tidy condition.
• Completes reports (e.g., Driver’s Collision/Incident Report) related to assigned duties and responsibilities.
• Operates 2-way radio or mobile phone.
• Performs other duties at this wage grade level or lower such as labouring type duties, maintenance and cleaning activities when not operating assigned vehicle or equipment.
• Performs work in a safe, efficient and courteous manner.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must possess and maintain a valid Province of Ontario, Class “D” Driver’s License with “Z” endorsement and must qualify for the City’s equipment operating permits and requirements.
2. Must be familiar with requirements of the Occupational Health and Safety Act and its regulations for the safe performance of his/her duties and responsibilities or capable of obtaining familiarity of same.
3. Must possess and be able to maintain as appropriate, any valid Province of Ontario requirements to operate mechanized equipment.

You must also have:

• Good driving record and familiarity with location of major city streets.
• May be required to do shift work in conformance with the Collective Agreement.
• Ability to use or learn to use various technical devices related to the position.
• Ability to deal courteously with the public.
• Ability to communicate in relation to their job duties.
• Must be physically capable of performing required duties (accommodation will be provided in all parts of the hiring process as required under the City’s Employment Accommodation Policy and the Joint Modified Work Program in the Collective Agreement) and able to work in all weather conditions.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Reporting to the Lead ERP Application Specialist (Development and Integration), the ERP Application Specialist (SAP Integration and Development) will provide expertise in the analysis, design, development, implementation, and sustainment of SAP solutions. This is also an exciting opportunity for you to contribute to the development of integrated SAP solutions using SAP best practices.  This SAP position is required to provide next-generation SAP technologies necessary for delivering the FSTP project, working closely with business clients and stakeholders

Major Responsibilities:

The primary responsibilities of this position include, but are not limited to

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Contributes to the planning and implementing of upgrades, new releases, new functionality and deployment of Enterprise Applications Systems to new business units.
• Prepares documentation detailing the processes followed in the Enterprise Applications Systems and assists in the establishment of policies and procedures for these processes.
• Monitors and administers Business Cases, Requests for Proposal (RFP), Requests for Quotation (RFQ), and Requests for Information (RFI).
• Provides suggestions and advice to management on emerging technology trends and guidance on various Enterprise Applications Systems technology roadmaps.
• Assists other areas of the City including Agencies, Boards and Commissions in their implementation of Enterprise Applications Systems Solutions.
• Participates in the planning and developing of short and long term work packages.
• Participates in annual internal and external audit.
• Analyzes the performance indicators and standards for the section to measure operational effectiveness, customer satisfaction and to establish employee objectives. Monitors customer service feedback as appropriate.
• Provides analysis and input into the work estimates, status reports as required for sponsors, managers and/or senior management team.
• Provides support to implement Enterprise Applications in City's divisions and include projects that affect the entire City operation as well as specific Agencies, Boards and Commissions as required through new implementations or upgrades.
• Ensures corporate standards are maintained in the Enterprise Applications Systems.
• Develops and maintains professional relationships with division personnel by providing advice and guidance on the use of the Enterprise Applications Systems.
• Provides support in finding solutions to issues/barriers identified in the operations of the Enterprise Applications Systems.
• Participates on project teams that require technical expertise and leadership in areas involving Enterprise Applications Systems.
• Provides support in the unit's operations related to Enterprise Applications Systems maintenance.
• Provides support and advises to Divisions, City Agencies, Boards and Commissions on various issues related to Enterprise Applications Systems.
• Ensures integrity and security of City's confidential data, records, reports and sensitive information in accordance with corporate policy and SAP standards.
• Analyzes the business needs and identifies best practices by analysis, validation and documentation of the business and system requirements.
• Organizes and assists in workshop creation to formalize designs, modifies and creates business processes that will be used to implement the business transformation solutions.
• Participates in IT initiatives by following the systems development life cycle (SDLC) approach and successfully manages all the phases of initiation, planning, requirements gathering, design, development, testing, implementation and maintenance of the Enterprise applications.

Key Qualifications:

Your application for the role of ERP Application Specialist (SAP Integration and Development) should describe your qualifications as they relate to:

1. Post-secondary education in computer science, or the approved equivalent combination of education and/or experience
2. Extensive experience in ABAP Development (including ABAP Objects). ABAP certification preferred
3. Extensive experience with SAP ECC and or S/4 HANA integration and development
4. Experience with SAP integration methods such as IDOCs, iFlows, and APIs (OData and Webservices)
5. Experience developing business applications using SAP tools such as Fiori, APIs (OData and Webservices) and Workflows
6. Experience designing, documenting, developing, unit testing and performing quality assurance (QA) reviews for repository objects (including enhancements and SAP Interactive Forms by Adobe) using current best practices in ECC, S/4HANA and BTP (Business Application Studio (BAS) and Cloud Integration (CI))
7. Experience using SAP tools such as: SAP Solution Manager (Project Management, Change Management, Service Request, and Incident Management), Jira, Octane, and SAP Quality Center by HP(HPQC)
8. Experience in project methodologies such as: Agile, Waterfall, etc.

You must also have:

• Ability to communicate effectively
• Strong understanding of SAP landscapes as it relates to Change Management using Solution Manager.
• Strong interpersonal skills with demonstrated track record of working effectively with diverse teams.
• Ability to be self-motivated and work with minimal supervision.
• Proven skills to negotiate effective resolution of conflicting business priorities with corporate business clients.
• Strong analytical, problem-solving, listening and interacting skills.
• Demonstrated business acumen to establish and maintain an effective consulting relationship with corporate clients and vendors, with a strong customer service orientation.
• Ability to apply superior time management skills prioritizing concurrent deliverables to meet client demands

Major Responsibilities:

Your primary responsibilities as a Corporate Application Technical Leader (Front-End Developer) will be varied. Specifically, you will:
 

• Directs business and technical inter-divisional staff and professional services to deliver and sustain complex, critical enterprise business applications and information through the application life-cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology
• Directs the day to day work output of staff and resources including the scheduling, assigning and reviewing of work tasks to ensure a continuing and consistent service by sustaining complex, critical enterprise business applications and information.
• Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporate-wide solution designs.
• Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures and emerging technologies.
• Determines project requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, and sustains information technology solutions to meet critical City-wide and divisional business objectives and to provide scalable enterprise solutions.
• Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity.
• Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of complex enterprise information and applications.
• Applies project management expertise to lead and/or input to project management and procurement processes including the evaluation and recommendation of complex technical solutions and professional services.
• On a project basis, provides direction and assigns work to non I&T positions e.g. divisional unit staff (management & bargaining-unit).
• Applies technical expertise to develop and/or input to procurement and project management documentation.  Examples include business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans and risk assessments.
• Communicates effectively e.g. leading and facilitating meetings, preparing and delivering presentations and reports.  Audiences include business/project managers, project team members and other orders of government and external parties.
• Develops and/or applies complex business and application models, information structures, data models, data schemas, technical program code, network and security interfaces, data and application design as governed by architectural frameworks, technology standards, information policies and legislative requirements.
• Applies a strong understanding of information and technology industry and City priorities over both the short and longer term to advise, develop and maintain City infrastructures, methodologies, tools and techniques; ensures conformance and adherence in daily practice among business and technical teams.
• Actively participates in corporate and cross-divisional initiatives to design, construct and implement business and application infrastructure solutions, such as; data warehousing, document management and electronic service delivery.
• Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery and knowledge utilization toward a more efficiently managed and coherently integrated information environment for all divisions in the City.
• Generates the plan and directs the project team in the execution of software upgrade activities.
• Applies technical expertise to perform analysis, development and testing for new or enhancements to existing complex, critical enterprise business applications and information.
• Applies technical expertise to support the development and testing environments of complex computing solutions.

Key Qualifications:

1. Extensive experience working independently with minimal supervision on application architecture and integration as well as managing architecture diagrams, technical documents, risk assessment, digital accessibility compliance, and QA/UAT feedback. 
2. Extensive experience in root cause analysis during unanticipated outages by providing troubleshooting and debugging recommendations and support. 
3. Extensive experience in developing Single Page Application development using HTML5, CSS3, JavaScript, JQuery, Bootstrap, and frameworks such as Backbone, React as well as API integration with REST (JSON, XML) APIs.
4. Experience developing and/or maintaining large scale information technology applications and working effectively with a group of multidisciplinary staff in a project team setting including the creation of related documentation as well as relevant training. 
5. Experience developing digital products that comply with accessibility standards and/or best practices (WCAG 2.x AA, AODA, WAI-ARIA) while optimizing accessibility features of the platform (Web, iOS, Android). 
6. Post-secondary education in computer science or a related discipline, or the approved equivalent combination of education and/or experience with the ability to provide technical leadership on large scale projects. 

You must also have:

• Strong interpersonal skills with ability to effectively communicate with team members and clients regarding technical and business requirements. 
• Knowledge of a variety of software packages, including MS Office (e.g., Word, Excel, PowerPoint), process design software (e.g., MS Visio), software requirements management and quality assurance tools (e.g., Blueprint, HP Quality Center), data modelling (e.g., Oracle SQL Developer), project management software (e.g., MS Project) and software version control (e.g., Bitbucket, GitHub), Java, iOS mobile app development, Android mobile app development, OData, WebMethods, web communication, Scrum rapid application development methodology is an asset.
• Knowledge of DevSecOps methodologies, including infrastructure scripting such as Ansible, AWS Cloud Formation with GitLab following test driven development methodologies, is an asset.
• Strong customer service orientation along with a demonstrated ability to establish and maintain effective stakeholder relationships.
• Ability to implement and support software products and/or reusable technical components that are integrated in business solutions, through modern integration technology using micro-service architecture using Message-queue technologies, including managing product/component release cycles.
• Ability to elicit, drive and/or develop application requirements to ensure that business needs and requirements have been adequately defined and documented, and/or the root cause of the problem accurately stated.
• Excellent problem-solving, leadership, facilitation and interpersonal skills.
• Ability to work effectively as a member of a team, collaboratively with others in a multidisciplinary team environment and independently, as required.
• Advanced time management and estimation capabilities and ability to perform several tasks and projects concurrently.
• Knowledge of current and emerging technologies, and skills to evaluate and recommend new technology for introduction into a complex technical environment.
• Ability to develop, maintain and execute both test plans and disaster recovery plans.
• Ability to work flexible hours including days, afternoons, nights and weekends, as required.
• Ability to be on call for support of production systems, as required.
• Ability to travel across various office locations within the City of Toronto, as required.

Webinar topic - Day Care Housekeeper Information Session

Interested applicants are recommended to join us at our virtual info session. You will have the opportunity to learn more about the role and working for the City of Toronto, ask questions related to the position, and find out more about the application process. 

Date and Time: Friday, Feburary 2nd, 2024 

https://toronto.webex.com/toronto/j.php?MTID=m3bfab9940a4779076a1fc62d735dd3ad

Major Responsibilities:

Reporting to the Manager and/or Programming Supervisor, the Day Care Housekeeper is responsible for preparing food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging and labeling. They will be cooking daily meals, light snacks (e.g. sandwiches, vegetable and fruit trays, cultural recipes, bagged snacks), as well as bake desserts using standard recipes and modifying according to special needs of client groups. 

The Day Care Housekeeper is required by the location (indoor and/or outdoor) to cook meals in accordance with pre-planned menus designed to meet nutritional needs, and while monitoring food inventory and adhering to all sanitation standards.

• In consultation with the Programming Supervisor and relevant staff, develops daily menus and prepares all food for daily snacks, special events/functions, outings and holidays.
• Ensures special dietary needs are met (e.g. checking allergy charts).
• Supports cooking and dietary activities for all age groups (18 months to 99 years old)
• Orders food from vendors and other relevant supplies, completes grocery shopping, maintains proper storage, inventories and records.
• Monitors food supplies in the stock room and informs supervisor regarding food inventory and stock.
• Washes dishes, flatware, pots and pans using dishwashers and/or sink.
• Organizes and transports prepared foods and supplies necessary for service to designated program area(s) or locations.
• Prepares food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging and labeling etc.
• Refills condiment containers, cutlery, napkins, refilling juice and beverage and delivering food to tables as necessary.
• Returns unused prepared foods and supplies to the kitchen at end of service and/or arranges for appropriate disposal.
• Ensures kitchen, equipment and designated program areas are kept in a clean, sanitary, safe and tidy condition.
• Maintains proper storage of food by receiving food and other supplies, ensuring correct quantities are delivered; storing supplies, rotating food stock to ensure quality.
• Bags, removes and transports garbage to disposal areas.  Maintains garbage cans and bins in a clean and sanitary manner.
• Ensures food is cooked, prepared, stored, and served at proper temperatures as required.
• Assists Programming staff with meals and other food related activities (e.g. serving snacks, facilitation of cooking program, etc.)
• May be called upon to provide assistance in children's activities.
• Reports faulty or dangerous equipment or conditions to Supervisor.
• Food Handlers Certificate and asset.
• Answers phone and takes messages.
• Attends staff meetings as required.
• Performs other related work as assigned.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Experience in food handling and cooking for large groups (aged 18 months to 99 years old) in an institutional setting 
2. Experience working in a children's centre or social service agency.
3. Graduate of a 2 year college cooking program from a recognized institution or holder of a Red Seal Certificate and/or the equivalent combination of education and/or experience.

You must also have:

• Ability to communicate effectively both orally and in writing.
• Ability to maintain effective working relationships with staff and clients.
• Ability to maintain sufficient supplies; carry out safe storage practices of food and cleaning supplies; keep accurate records.
• Computer Skills (i.e. Word, Internet, Outlook, etc.) required.
• Physical ability to lift moderately heavy objects.
• Ability to perform various cleaning/sterilizing and sanitation responsibilities.
• Ability and willingness to provide a service that enhances the dignity and respects the cultural and racial diversity of clients and staff.
• Fundamental knowledge of the Occupational Health and Safety Act, WHMIS, Canada's Guideline for Healthy Living, Health Protection and Promotion Act, and Food Premises Regulations.
• Access to a vehicle is an asset.

A Vulnerable Sector Police Reference Check will be required as a condition of employment.

• For more information on Shelter Services, please visit our website at http://www.toronto.ca/housing.
• A Police Reference Check program brochure is available at http://www.toronto.ca/housing/employment.htm

Job Summary

To develop and implement standards, programs, policies, and procedures to ensure consistent practices across the Division in assigned section and compliance with established Divisional Standards. To provide oversight and leadership for the overall approach to quality assurance, support Divisional projects and Working Groups, develop, and coordinate staff training, and administer continuous improvement programs.

Major Responsibilities

• Develops and implements detailed plans and recommends policies regarding program specific requirements.
• Collaborates with Program Coordinator Quality Assurance staff across sections within the Divisional governance framework to coordinate Divisional programs.
• Supervises, motivates and trains the section's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
• Develops and coordinates all aspects of Toronto Building Compliance Quality Assurance programs including audits to evaluate section performance.
• Reviews identified gaps from internal audit findings and provides recommendations to management. Works with Divisional Working Groups on complex organizational change initiatives to help create a work environment and structure that facilitates and promotes a culture of continuous improvement, accountability, and organizational excellence.
• Conducts research into assigned section ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government. Identifies best practices and promotes the same.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Establishes goals, objectives, and develops and implements policies and procedures pertaining to quality assurance programs and reports on performance.
• Oversees quality assurance as it relates to the design of training programs, documentation and related materials to meet Divisional standards.
• Provides oversight for the overall approach to quality assurance and risk management services across the Division.
• Provides confidential assessments of assigned section issues, employee performance and makes recommendations for service optimization and business process simplifications resulting in policy/procedural changes, restructuring, changes in staffing levels and resource allocation.
• Provides support to management in employee relations matters as they relate to training, delivery of training and employee performance. Provides supporting evidence in the case of grievances based on audit evaluations.
• Deals with highly confidential and sensitive information regarding City operations, assets, resources, staff, as well as proposed or new management initiatives, strategies, or programs.
• Analyzes current procedures, policies, and assesses employee performance and data to develop options that strengthen activity monitoring in assigned section. Ensures documentation is adequate, consistent and non-compliant issues are mitigated.
• Oversees ongoing education and training of staff to improve the quality of services. Provides administrative, regulatory, and quality assurance training to the Quality Assurance Assessor & Trainer.
• Develops, modifies, and implements training programs for staff to ensure consistency and compliance with legislative requirements and Divisional standards.
• Enhances the Division's control framework and ability to meet its risk management requirements in key business processes by providing appropriate training, education, and information to staff on risk and control issues, as well as effective management principles/practices.
• Contributes to continuous improvement, development and implementation of best practices and procedures by integrating quality standards and tools into processes.
• Reinforces the City's ongoing effort for organizational excellence by transforming the section into a higher performing and results-based team.
• Designs, coordinates, and implements program evaluations, operational reviews and audits to assess effectiveness and opportunities for improvement to meet compliance objectives.
• Provides policy analysis, planning and research expertise to senior management to support the delivery of the Quality Assurance program.
• Provides management staff with direction, guidance, processes, and tools to increase efficiencies and improve effectiveness of the service provided by this function.
• Gathers and analyzes data on staff training evaluations to improve technical training and skill acquisition.
• Conducts program reviews, audits, and develops and delivers training with Quality Assurance Assessor & Trainer.
• Recommends, develops, and monitors key performance indicators based on collection and analysis of information/findings and strategic Divisional priorities.
• Identifies below standard performance of staff and prepares reports recommending corrective actions to prevent re-occurrence.
• Produces analytics regarding staff performance as it relates to program targets and presents results to senior management with recommendations and strategies to improve efficiency and performance.
• Assist management in addressing any Internal Audit and Auditor General recommendations, where required.
• Appears and gives evidence in court and before the Building Code Commission and Ontario Municipal Board on the Ontario Building Code Act, the Ontario Building Code and other applicable laws, as required.

Key Qualifications

1. Post-secondary education in a discipline pertinent to the job function (i.e. business administration, statistics/audit, quality assurance, project management) or the equivalent combination of education and relevant experience.
2. Considerable experience designing and implementing program evaluations and conducting audits to assess effectiveness/opportunities for improvement to meet compliance objectives.
3. Experience supervising and training staff to foster teamwork and high work quality amongst staff.
4. Experience researching analyzing and visualizing data to improve services and supports for staff and/or clients.
5. Strong written communication skills to provide concise and clear documentation.
6. Excellent project management and program development skills.
7. Highly developed analytical, problem solving, communication, presentation and interpersonal skills.
8. Extensive knowledge of Microsoft Office products in order to create reports, spreadsheets, presentations (e.g. Word, Excel, PowerPoint, Visio) as well as other relevant application products to create work process materials (e.g. MS Project, Visio).
9. Ability to collect and analyze data to identify trends and detect problems and key issues.
10. Ability to define decision criteria and determine the most appropriate course of action.
11. Ability to establish objectives and schedule tasks and resources efficiently.
12. A thorough knowledge of occupational health and safety and related legislation (e.g. Occupational Health and Safety Act, Workplace Safety and Insurance Act).
13. Attention to detail and quality orientation - able to accurately check processes and outputs.
14. Strong organizational skills with the ability to work in a fast-pace, high demand work environment with competing priorities and deadlines.
15. Knowledge of municipal government operations, approval processes and political structure.