As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:

• Be responsible for onboarding new client relationships through digital account opening and documentation administration 
• Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Respond to client inquiries and issues in a timely manner and escalating , as required

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

• Experience in the securities industry
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT'S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

As a Tech Lead of the team, you will participate in all aspects of the software delivery life cycle of one of the largest, cutting-edge Digital Identity and Access Management (IAM) services in Canada. You will steer a highly skilled professional team of engineers to deliver high demand services like biometric (fingerprint/face-id) authentication, push notifications, password-less authentication … among others. You will not only get the opportunity to grow and learn from experts in security and IAM domains, but also to mentor growing developers to enhance your leadership skills.

If you are an experienced software engineer with a strong developer-focused mindset, keen interest in authentication and security, and thrive in a fast-moving environment - this is the position for you!

What will you do?

• Participate in all aspects of a SDLC (Requirements, Analysis, Design, Code, Test, Production deployment and support).
• Develop software following sound software engineering principles in an agile (Scrum) process and lead design sessions and code / design reviews.
• Support enterprise-wide services including authentication, provisioning, federation, and directory platforms.
• Work collectively within a dynamic team to actively participate and lead configurations and support of IAM solution deployment in accordance with designs.
• Work with Scotiabank infrastructure teams to maintain and support infrastructure and services under management
• Lead root cause analysis to in-scope systems, identify improvements, and drive to implementation.
• Develop operational plans, processes, and procedures to improve service delivery and resiliency
• Lead by example and mentor growing developers in the team.
• Support production issues and handle escalations during the day as well as off-hours. 

What do you need to succeed?

• You’ve been either a team lead or a senior engineer in a large product team and seen how different components of a complex architecture come together to deliver a product.
• You are passionate about designing and developing highly available, reliable, and scalable enterprise systems.
• You have in-depth knowledge of Java and/or Node.js and experience in developing REST services.
•  You are proficient in developing cloud native applications in React or similar JS Frameworks.
• You have experience in Unit Testing, such as familiarity with JUnit/Jest, Mockito/Mocha etc.
• You are proficient in Continuous Integration and Delivery (CI/CD) pipelines (e.g., Jira, Jenkins, Gradle, Bitbucket, Artifactory etc.).
• You are passionate about open-source technologies or have evident experience with library contribution or developing shared components.
• You are an excellent communicator, planner and visioner, able to influence decision making across stakeholders.
• You have competency to lead team members with differing opinions and levels of experience.
• You can map and execute short- and long-term plans for the team.
• You love what you do but you are seeking a more challenging environment.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration. 

#Cyberatscotia #LI-Hybrid

As a Customer Experience Associate/ Hazeldean/ Permanent/ Part-time 18.75h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Is this role right for you?

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Work with product owners and business system analysts to refine ticket requirements in JIRA and Confluence, review pull requests, and implement documented designs.
• Develop high-quality code by reviewing work with designer and product owners and resolving any issues quality assurance testers.
• Collaborate closely with a team of iOS, Android, and backend developers to work on both new features and incremental improvements to the bank’s flagship mobile app
• Adheres to and demonstrates good coding conventions and best practices, and helps to maintain the architecture of the project
• Stays on top of reviewing others’ code, actively contributing suggestions and catching potential issues
• Always works to balance user experience, performance (client and backend), and security
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment.  

Do you have the skills that will enable you to succeed in this role?

• 6+ years of experience in software development and supporting complex large-scale customer facing platforms
• Proficient in Java to support Enterprise Applications and Services
• Work experience as a Java developer with a preference for Java 8-17/Spring, web-based information technology principles, and system integration methodologies and standards.
• Experience in working with scalable containerized systems in public cloud (Azure and GKE/GCP)
• Have a proficient understanding of code versioning tools, such as Git
• 6+ years of experience in building public and internal REST APIs in line with Spring methodologies and hands-on experience with 3+ of those years working with Spring Boot microservice architecture
• Strong experience with APM tools, such as Dynatrace, Splunk, etc.
• Comfortable using Jira, Confluence, Jenkins, Bitbucket, Launch Darkly, etc.
• Ability to quickly analyze the available data and find the root cause of the problem during production issues.
• Suggest improvements to supported applications and systems as needed
• Knowledge of a variety of frameworks (server side, browser side, desktop etc.) as well as high aptitude for diving in and picking up new things
• Ability to quickly analyze the available data and find the root cause of the problem during production issues.
• Suggest improvements to supported applications and systems as needed
• Well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
• Proven ability to translate ideas into technical and business realities, and to map technology to business problems.
• Understanding of software quality assurance principles

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

#LI-Hybrid

Working location condition: Hybrid