BRIEF INTRODUCTION
 
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHATS IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you!  In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.

Is this role right for you? In this role you will:

• Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
• Partner with Architecture on the design and integration
• Deliver and enhance new and current solutions and applications
• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
• Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
• Support the solution in production
• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
• Effectively communicate with technical and non-technical audiences
• Able to work with and refactor legacy code (as needed).

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Experience with 1 or more modern development languages (Angular, NodeJS, TypeScript etc.)
• 1+ years’ experience developing, deploying, and maintaining applications
• Experiences in writing unit test case
• Knowledge of Git, API integration and RESTful web service
• Bachelor’s degree in computer science, Engineering or relevant experience.
• Understanding of CI/CD pipeline, docker container and Kubernetes

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

#ScotiaTechnology

#LI-Hybrid

As a Full Stack Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution using Node.js, React.js, Microservices and other leading-edge technologies, maintaining high level of code quality, and driving technical discussion. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Is this role right for you?

• You will be implementing and delivering technical solution
• You will be assisting in developing coding standards and testing approaches
• You will be collaborating with the Architect and Tech Lead (if applicable) to realize technical vision and solution
• You will be considered an expert in a major application and/or technical domains, and is highly regarded for their technical competence.
• You will be providing expert advice and counsel to key stakeholders on development project teams on complex issues related to “area of specialty”
• You will be providing reviews of solution designs and related code
• You will be proficient in security scanning and implementing best practices to resolve security issues

Do you have the skills that will enable you to succeed?

• You have 5+ years of work experience as a React.js and Node.js developer. You have experience building scalable, enterprise level technology stacks with Javascript but ideally with a broad set of tools
• You have extensive experience working with NoSQL databases such as Redis, MongoDB
• You have experience with container orchestration technology, like Cloud Foundry or Kubernetes.
• You have experience working on projects that involve Application Security like oAuth2 and/or SSO
• You have experience with Continuous Integration/Continuous Deployment (CI/CD)
• You have experience with REST API design
• You have worked on productionizing NodeJS servers
• You have knowledge in Object Oriented and Functional Design
• You have experience with at least one modern JS framework, preferably React
• You’ve used modern JS toolsets (ES6, Typescript, Babel, Lerna, Jest, Protractor)
• You have a passion to work in a fast pace high performance team and having a desire to take the team towards the next level.
• You are able to do deep research alone, to solve problems in a timely manner. You are passionate about sharing your solution to the team
• You have well rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
• Dress codes don't apply here: being comfortable does
• Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
• Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!

Purpose
Contributes to the overall success of the Global Business Payments organization by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. This is a temporary contract position. 

What You’ll Do:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

• Support the Vice Presidents in day-to-day management of their schedule by:
  • Coordinating, managing, and optimizing schedules. Eliminating conflicts and providing alternatives, ensuring good time flow. Solving any unforeseen changes as required. 
  • Demonstrating ability to strategically plan workflow and projects as assigned to ensure efficiency and completion in a timely manner. Demonstrate effective time management/organizational skills and handle moderately complex problems with relative autonomy. Ensure VPs are kept apprised of all projects/task status/potential issues and concerns and escalate to applicable VP for guidance when necessary. 
  • Establishing and maintaining a BF system.

• Coordinate travel for Vice Presidents in the most cost-effective manner ensuring scheduling and individual travel requirements are met.
• Proactively recommend changes to established procedures and guidelines to increase responsiveness and reduce number of recurring questions/concerns. Provide backup to other Executive/ Administrative Assistants to ensure proper coverage. 

• Support the Vice Presidents’ Office correspondence by:
  • Dealing with correspondence as appropriate (responding, delivering). 
  • Composing correspondence for Vice Presidents’ signature.
  • Demonstrating good verbal and written skills. 
  • Proofreading work /output against source documents.
  • Providing receptionist support by receiving/screening/referring incoming calls and visitors using a high degree of discretion. Acting on telephone/mail requests received in their absence. Sorting and organizing incoming and outgoing correspondence.
  • Always engaging in positive communication. 

• Providing administrative support and assist in maintaining the Vice Presidents’ expense and other budgets by:
  • Monitoring assigned budgets and ensure adequate cost controls are in place. 
  • Verifying telephone bills and expense statements. Processing and maintaining the expense statements on T&E accurately for VPs.
  • Preparing entries / transactions and supporting documentation to process payments. 
  • Dealing with correspondence as appropriate (responding, delivering, filtering);
  • Composing correspondence for senior management officer’s signature.
  • Producing material from written copy / rough notes.
  • Proofreading work /output against source documents.
  • Sorting and organizing incoming and outgoing mail.
  • Monitoring / ordering / storing stationery supplies, including arranging for off-site storage and destruction of files / records.
  • Setting up / maintaining filing systems.
  • Monitoring/ ordering / storing stationery supplies, including arranging for off-site storage and destruction of files / records.
  • Maintaining records and information to ensure and control security access.

• Work collaboratively with the team to organize/plan special events by:
  • Assessing and seeking out the most appropriate venue for meetings / gatherings based on size / type and attendees.
  • Arranging bookings for boardrooms / conference rooms (internal). Recommending on facility alternatives. Arranging for equipment and materials for meetings as appropriate.
  • Meeting with outside providers of service (conference centres / hotels / caterers)
  • Overseeing arrangements, ensuring smooth execution, and assessing outcomes for future reference
  • Preparing invitations for sign off. Tracking responses of meeting attendees and follow up as appropriate.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively purses effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

What You'll Bring:

• Minimum High School Diploma (Grade 12) level high school completion
• Minimum 3-5 years in a related administrative role requiring significant multi-tasking – preferably in Financial Services Industry

Functional competencies

• Sound knowledge of business/bank terminology and departmental procedures. 
• Strong verbal/written communication skills. 
• Excellent organizational skills. 
• High level of discretion required when dealing in confidential matters. 
• Good PC skills – including Excel and Power Point.
• Strong organization know-how (structure, key staff). 

Behavioral competencies:

• Accuracy & thoroughness – organizes meetings, oversees arrangements, facilitating smooth execution. 
• Analytical thinking – assesses outcomes of arrangements previously made for future meetings/conferences.
• Communication – able to anticipate conflicting schedules and clearly and concisely suggest alternatives.
• Commitment – acts with discretion, takes on goals and aims of officer to which he/she reports, and overall Bank goals.

Work Arrangement: 

• Work in a standard office-based environment

#LI-Hybrid

Interested? 
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you? 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

We are looking for a Senior Software Developer to join our micro services team in Scotia Digital to help us build the next generation micro Services for Scotiabank. This is an exciting opportunity to start with us on a challenging journey building and maintaining micro services for the Mobile app and the website.

As a Senior Software Developer of the team, you will participate in all aspects of the software delivery life cycle of the services. You will guide your teammates to deliver their projects when needed. You will not only get the opportunity to work on more complex work, but also get an opportunity to work on new research and development projects.

If you are an experienced software engineer with a strong developer-focused mindset, keen interest in microservices and security, and thrive in a fast-moving environment - this is the position for you!

Is this role right for you? In this role you will:

• Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
• Write well designed, testable, efficient code by using best software development practices.
• Gather and refine specifications and requirements based on technical needs.
• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
• Providing contribution to design/review process
• Monitoring/reviewing design during development phase.
• Ensure the timely and accurate completion of projects through:
• Production/Input to an overall Project Plan, strategy, and implementation
• Procedural documents completed to support user (guidelines, job aids. etc.)
• Input provided to preparation and execution of testing.
• Conducting post implementation measurement review of projects.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree in Computer Science
• 6+ year experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
• Previous exposure to the banking industry/financial services is preferred
• MS Azure, Kubernetes, Java 8, Springboot framework, Junit frameworks, Maven, Gradle, noSQL database, Docker, Velocity, CI-CD Pipeline
• version control tools, like Git, SVN, Bitbucket
• well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
• Familiar with software security tools like BlackDuck, Fortify and SonarQube
• well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
• Strong knowledge of network communications, security protocols and trouble shooting
• Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
• Strong knowledge of programming languages: Java 8+, Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
• Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven
• You have competency to lead team members with differing opinions and levels of experience.
• You can map and execute short- and long-term plans for the team.
• You love what you do but you are seeking a more challenging environment.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

As a Branch Systems Administrator/Branch Operations Assistant you will contribute to the effective functioning of the branch team by ensuring that all workstations, voice communications and multi-functioning devices are running effectively. 

IS THIS ROLE RIGHT FOR YOU

In the role you will:

• Deliver proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff
• Ensure all technology is running at maximum efficiency
• Be instrumental in management of the daily administrative operations of the branch
• Manage client account activities and ensuring compliance standards are met
• Act as first point of contact for clients arriving at the branch
• Provide basic-level training on all applications to branch employees
• Escalate issues to internal and external providers 

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

• Strong organization with the ability to manage multiple priorities
• Excellent verbal and written communication skills 
• Provide excellent service in a professional and respectful manner.
• Knowledge of Microsoft systems: Word, Excel and PowerPoint
• Familiarity with various operating systems and platforms. 

WHAT’S IN IT FOR YOU

• At ScotiaMcleod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcleod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• You will join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, and curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

As a Automation Test Engineer you’ll be working on our Platform Migration team at the Scotia Digital. You’ll work closely with multiple scrum teams to evangelize an emphasis on quality. You’ll contribute to highly applauded in house automation frameworks for UI, Microservices and Performance test.

Is this role right for you?

• You have an experience developing test automation frameworks in Java, python or React JS
• You have written moderate to complex code/scripts to test systems.
• Responsible for designing, developing and maintaining a modular, extensible and reusable test automation framework to enable the continuous testing in a DevOps environment
• Developing code to automate the testing (Unit/ Integration) of micro services (Rest APIs) and ensuring the adequate test coverage of the application code
• Partner with development engineers during story and task breakdown to develop test approach that effectively cover the functional and performance characteristics of a feature
• Building, maintaining, and improving the existing automation framework, test harness, and processes
• Be/become a SME on usage of entire application suite, processes, workflows, etc
• Working with Engineering team Management to improve the testing process
• Understanding of enterprise software design principles – architecture, design patterns, OOP
• Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight 

Do you have the skills that will enable you to succeed in this role?

• Good knowledge and experience in Java/ J2EE – at least 3 years
• Good knowledge and experience in Spring Boot – at least 2 years
• Strong knowledge of object-oriented software development best practices
• Strong experience in developing Unit Tests and Integration Tests using testing frameworks such as JUnit, TestNG, and RestAssured – at least 2 years
• Experience working in a DevOps environment. Experience with Java Build Tools: Maven or Gradle
• Familiarity with OpenAPI Specification(OAS)/ Swagger, YAML, JSON
• Knowledge/ experience in Java ORM Frameworks such as Hibernate, Spring DAO
• Exposure to RDBMS such as Oracle or DB2. Knowledge and experience with SQL queries
• Nice to have: experience in building, integrating and deploying web services (REST/ SOAP/JSON/XML) 

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work conditions: Hybrid

 #LI-Hybrid

As an Account Administration Officer, you will be responsible for providing administrative support to the MD Private Investment Counsel and MD Management Ltd lines of business.

Is this role right for you? In this role you will:

• Be responsible for the administration of client accounts including account openings, account maintenance and account funding 
• Facilitate transfer requests, resolve transfer inquiries, and follow up on initiated transfers

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• University degree or College diploma, preferably with a financial background
• 2 years’ experience in an administrative or clerical position, preferably within the financial services industry
• Working knowledge of CRM2 
• Completion of the Canadian Securities Course is an asset
• Bilingualism (French/English) is an asset
• A dedication to client service
• Strong organizational skills
• Strong attention to detail and follow-through skills
• Excellent verbal and written communication skills
• Demonstrated pro-activity, initiative, and resourcefulness
• Ability to work independently or effectively within a team
• Ability to manage multiple priorities in a fast- paced environment
• Ability to effectively manage change
• Results-oriented  
• Sound capacity to assess, develop and monitor complex business processes

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Centralized Administrative Assistant to join our team in Ottawa, ON
As a Centralized Administrative Assistant, you will contribute to the overall success of the Centralized Administrative Support Team (CAST), MD Operations in Ottawa, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. 

Is this role right for you? In this role you will:

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
• Pre-fill and prepare New Account Application Forms including supporting documentation. (Investment Policy Statements, Investment Counselling Agreements, Family Pricing Agreements, RC518, RC519, W-8Ben Forms, etc.) in support of MD Private Investment Council line of business.
• Prepare documents for e-signature and distribution to clients.
• Review accuracy of completed and returned documentation.
• Maintain compliance related tasks as required i.e.) follow up on non-complaint paperwork. 
• Update client databases, as required, to ensure maintenance of accurate client information.
• Participate in projects and support other operational teams, as required.
• Maintain productivity and accuracy standards.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.  
• Champion a high performance environment and contributes to an inclusive work environment. 
• Occasional overtime (including weekends) may be required during peak business season and as required. Standard business hours are from 8am – 5pm EST.

The Must Haves:

• University degree, College diploma, or equivalent relevant experience in a related field;
• 2 years’ experience in office administration; preferably in a related field;
• Experience with .pdf editing software (Adobe, Nitro) is an asset.
• Experience with electronic signature software is an asset.
• Experience with customer relationship management software is an asset.
• Bilingualism (French/English) is required

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• The ability to work effectively with others to achieve optimal outcomes;
• Demonstrated initiative, resourcefulness and flexibility;
• Sound capacity to assess, develop and monitor complex business processes.