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The Bank of Nova Scotia, operating as Scotiabank, is a Canadian multinational banking and financial services company headquartered in Toronto, Ontario. One of Canada's Big Five banks, it is the third-largest Canadian bank by deposits and market capitalization. In 2023, the companys seat in Forbes Global 2000 was 88

13 Jobs Found

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Surrey
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Surrey
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 29th, 2024 at 18:26

Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   Toronto
Job Details

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 
 
We would love to work with you if you have:
 

  • Experience in the securities industry
  • Already duly registered as an Investment Representative (IR) with CIRO
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 
WHATS IN IT FOR YOU
 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills.

#LI-Onsite

Administrative Associate

Scotiabank
Toronto
  Administrative Jobs Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by...
Learn More
Apr 27th, 2024 at 11:14

Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

We are looking for a qualified Developer to work with the Notification Services team in Scotia Digital, who can deliver high quality code, write unit tests, provide UAT support, implementation, and operational support.

 

Is this role right for you? In this role you will:

 

  • Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
  • Write well designed, testable, efficient code by using best software development practices.
  • Gather and refine specifications and requirements based on technical needs.
  • Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
  • Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
    • Providing contribution to design/review process
    • Monitoring/reviewing design during development phase.
  • Ensure the timely and accurate completion of projects through:
    • Production/Input to an overall Project Plan, strategy, and implementation
    • Procedural documents completed to support user (guidelines, job aids. etc.)
    • Input provided to preparation and execution of testing.
    • Conducting post implementation measurement review of projects.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Champion a high-performance environment and contributes to an inclusive work environment.

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • University or College Degree in Computer Science
  • 6+ year experience in Java Springboot, developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
  • Previous experience in banking industry/financial services is preferred
  • MS Azure, containerization & orchestration (Kubernetes, Docker), Java 11 & 8, Springboot framework, Junit frameworks (Junit 5, Mockito), build tools and dependency management (Maven, Gradle), noSQL database, template management (Velocity), CI-CD Pipeline (Jenkins)
  • version control tools, like Git, Bitbucket
  • well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
  • Familiar with software security tools like BlackDuck (vulnerabilities in JARs), Fortify (vulnerabilities/security issues in code), Webinspect (scan REST end points) and SonarQube (Junit coverage for code)
  • well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
  • Strong knowledge of network communications (VPN, Firewall management, Load Balancers), security protocols (SSL), Authorization mechanism (OAuth, JWT) and trouble shooting
  • Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
  • Strong knowledge of programming languages: Java 8+, Unix Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
  • Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

 

Working location condition: Hybrid

 

#LI-Hybrid  

Software Engineer

Scotiabank
Toronto
  IT & Telecoms Full-time
We are looking for a qualified Developer to work with the Notification Services team in Scotia Digital, who can deliver high quality code, write unit tests, provide UAT support, im...
Learn More
Apr 25th, 2024 at 14:43

Software (Java) Developer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Is this role right for you? In this role you will:

 

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Work with product owners and business system analysts to refine ticket requirements in JIRA and Confluence, review pull requests, and implement documented designs.
  • Develop high-quality code by reviewing work with designer and product owners and resolving any issues quality assurance testers.
  • Collaborate closely with a team of iOS, Android, and backend developers to work on both new features and incremental improvements to the bank’s flagship mobile app
  • Adheres to and demonstrates good coding conventions and best practices, and helps to maintain the architecture of the project
  • Stays on top of reviewing others’ code, actively contributing suggestions and catching potential issues
  • Always works to balance user experience, performance (client and backend), and security
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high performance environment and contributes to an inclusive work environment.  

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • 3+ years of experience in software development and supporting complex large-scale customer facing platforms
  • Proficient in Java to support Enterprise Applications and Services
  • Work experience as a Java developer with a preference for Java 8-17/Spring, web-based information technology principles, and system integration methodologies and standards.
  • Experience in working with scalable containerized systems in public cloud (Azure and GKE/GCP)
  • Have a proficient understanding of code versioning tools, such as Git
  • 3+ years of experience in building public and internal REST APIs in line with Spring methodologies and hands-on experience with 3+ of those years working with Spring Boot microservice architecture
  • Strong experience with APM tools, such as Dynatrace, Splunk, etc.
  • Comfortable using Jira, Confluence, Jenkins, Bitbucket, Launch Darkly, etc.
  • Ability to quickly analyze the available data and find the root cause of the problem during production issues.
  • Suggest improvements to supported applications and systems as needed
  • Knowledge of a variety of frameworks (server side, browser side, desktop etc.) as well as high aptitude for diving in and picking up new things
  • Ability to quickly analyze the available data and find the root cause of the problem during production issues.
  • Suggest improvements to supported applications and systems as needed
  • Well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
  • Proven ability to translate ideas into technical and business realities, and to map technology to business problems.
  • Understanding of software quality assurance principles

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

 

#LI-Hybrid

Software (Java) Developer

Scotiabank
Toronto
  IT & Telecoms Full-time
Is this role right for you? In this role you will:   Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowle...
Learn More
Apr 24th, 2024 at 14:33

Accounting Officer Full-time Job

Scotiabank

Financial Services   Toronto
Job Details

The Accounting Officer reports to the Senior Manager, Finance & Analytics and is responsible for or is back up for timely and accurate processing, control, and tracking of all accounting entries for a wide range of activities, including all Canadian branch rent, realty taxes and utility (electricity, gas, oil, propane and water) payments and utility consumption reporting. The incumbent is expected to accurately record and pay these costs in all areas and notify senior managers when overruns or other discrepancies occur.  The incumbent is responsible for ensuring that the administration of accounts and records are maintained to the highest professional standard.


 

Accountabilities 

1. Process rental payments (recurring and non-recurring), utility bills, and realty tax invoices for Canadian branches and office locations in PeopleSoft in a timely manner by:

  • Ensuring that all required supporting documents are received with the invoice along with appropriate authorizations prior to initiating the cheque/EFT request.  

  • Recording all transactions in the appropriate transit number, GL account number and with the appropriate HST/GST/PST/QST tax amount.

  • Checking invoice costs, HST, PST (self-assessing if necessary) and GST calculations, freight and forwarding charges, etc., for accuracy and reasonability, and initiating and responding to queries, as necessary.

  • Scanning backup of all invoices and supporting documentation as required.

 

2. Accurate and timely recording of utility consumption – electricity, gas, oil, propane and water in a separate utility consumption reporting database.

 

3. Ensuring the correct unit of measurement is captured.

 

4. Provide supporting utility bills for utility consumption reporting and verification of consumption.
 

5. Maintain the confidentiality of sensitive invoices and transactions. 
 

6. Processing data and maintaining accurate information on other specialized areas by:

  • Responding to vendor enquiries quickly and accurately by following up with Occupancy Cost Control & Leasing Managers and others to ensure timely payment of rent, adjustments, utilities and realty taxes.

  • For all accountabilities, ensuring regular follow-up on all outstanding items.

  • For properties that have closed, ensuring rentals, utilities and property taxes are stopped at the appropriate time (termination of lease or sale of property).

  • Being involved in internal and external audits as required and ensuring that changes required due to the audit findings are implemented.

  • Responsible for the procedures of the above outlined duties and process improvements.

  • Responsible for other duties such as: vendor set-ups in PeopleSoft and cheque(s) distribution.

  • Performs troubleshooting and resolution of any processing problems.

  • Getting involved in other responsibilities as assigned.

 

 

Dimensions

  • Number of employees / span of control
  • Countries / regions  / business units supported
  • Financial dimensions (e.g., capital budget, annual project cost, operating budget, etc.)
  • Number of projects / Number of systems
  • Regulatory bodies and special requirements

 

 

Education / Experience / Other Information 

  • This position requires a sound understanding of accounting principles, the Bank’s General Ledger and general understanding of PeopleSoft and SmartBuy is an asset. Specific system training will be given.  

  • The incumbent requires good interpersonal and communication skills in order to resolve questions and problems with Landlords, utility service suppliers and municipalities and to communicate with Occupancy Cost Control Managers, Leasing Manager and other Bank staff on accounts payable processers and procedures.  Tact and delicacy is required, as information and transactions are often of a sensitive and confidential nature.

  •  Organizational and prioritization skills of a higher order are prerequisites to successful task completion, as deadlines are inflexible, payments are critical to Branch operations, workloads are high, and accuracy is essential.

  • 1-2 Years full-time accounting experience, preferably in accounts payable/general ledger transactions 

  • MS Office including working knowledge of Excel

 

 

Working Conditions

  • Work in a standard office-based environment; non-standard hours are a common occurrence.

  • Hybrid, with expectations to be in the office two to three days per week. 

  • Location: 4 King St West, 17th floor, Toronto

Accounting Officer

Scotiabank
Toronto
  Financial Services Full-time
The Accounting Officer reports to the Senior Manager, Finance & Analytics and is responsible for or is back up for timely and accurate processing, control, and tracking of all...
Learn More
Apr 23rd, 2024 at 17:17

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   St. John's
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
St. John's
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 23rd, 2024 at 17:15

Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   Toronto
Job Details

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:

 

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 
 
We would love to work with you if you have:
 

  • Experience in the securities industry
  • Already duly registered as an Investment Representative (IR) with CIRO
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 
WHAT'S IN IT FOR YOU
 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Administrative Associate

Scotiabank
Toronto
  Administrative Jobs Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by...
Learn More
Apr 23rd, 2024 at 17:14

Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

We are looking for an experienced and highly skilled Software Engineer to oversee and guide the Communications services team IT Engineering team in Scotiabank.

The successful candidate will be responsible for ensuring the delivery of high-quality software solutions. They should be proficient in React & Node JS, and Java Springboot, and can deliver high quality code, write unit tests, provide UAT support, implementation, and operational support.

This role requires a strong background in full-stack development, with a minimum of 6+ years of relevant experience.

 

Is this role right for you? In this role you will:

 

  • Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
  • Write well designed, testable, efficient code by using best software development practices.
  • Gather and refine specifications and requirements based on technical needs.
  • Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
  • Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
  • Providing contribution to design/review process
  • Monitoring/reviewing design during development phase.
  • Ensure the timely and accurate completion of projects through:
  • Production/Input to an overall Project Plan, strategy, and implementation
  • Procedural documents completed to support user (guidelines, job aids. etc.)
  • Input provided to preparation and execution of testing.
  • Conducting post implementation measurement review of projects.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Champion a high-performance environment and contributes to an inclusive work environment.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • University or College Degree in Computer Science
  • 6+ years of full-stack development experience
  • experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
  • Previous experience in banking industry/financial services is preferred
  • Experience with REST API design, React, NodeJS (productionizing NodeJS servers as well)
  • Modern JS toolsets (ES6+, Webpack, Babel, Jest)
  • MS Azure, containerization & orchestration (Kubernetes, Docker),
  • Java 8, 11 & 17, Springboot framework, Junit frameworks (Junit 5, Mockito), build tools and dependency management (Maven, Gradle), noSQL database, template management (Velocity), CI-CD Pipeline (Jenkins)
  • Experience working with authenticated, customer focused applications (i.e. OAuth2 preferred)
  • Object Oriented and Functional Design
  • HTML / CSS / SASS (BEM, OOCSS, SMACSS, CSS3 Animations, Semantic HTML)
  • Familiar with software security tools like BlackDuck (vulnerabilities in JARs), Fortify (vulnerabilities/security issues in code), Webinspect (scan REST end points) and SonarQube (Junit coverage for code)
  • Strong knowledge of programming languages: Java 8+, Unix Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
  • Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven
  • Proven experience in Agile methodologies, such as Scrum or Kanban.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Engineer

Scotiabank
Toronto
  IT & Telecoms Full-time
We are looking for an experienced and highly skilled Software Engineer to oversee and guide the Communications services team IT Engineering team in Scotiabank. The successful candi...
Learn More
Apr 23rd, 2024 at 16:59

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Sylvan Lake
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Sylvan Lake
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 19th, 2024 at 16:35

Administrator Full-time Job

Scotiabank

Administrative Jobs   Vancouver
Job Details

As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations and administrative efficiencies. 
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

  • Foster and develop a strong and positive team environment, driving employee empowerment, innovation and a high degree of engagement
  • Effectively manage all administrative areas of branch operations
  • Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch.
  • Oversee all transactional banking functions
  • Consistently demonstrate high levels of internal and external client service,
  • Adhere to compliance and audit requirements and maintenance of branch profitability.


DO YOU HAVE THE SKILLS
We would love to work with you if you have:

  • Experience in the securities industry
  • Experience managing a large team
  • Already duly registered as a Registered Representative (RR) with CIRO
  • Successful completion of Wealth Management Essentials (WME)
  • Excellent verbal and written communication skills 
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills


WHAT'S IN IT FOR YOU

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

Administrator

Scotiabank
Vancouver
  Administrative Jobs Full-time
As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations...
Learn More
Apr 19th, 2024 at 16:34

Customer Service Representative Part-time Job

Scotiabank

Customer Service   Québec
Job Details

As a Customer Experience Associate/ Beauport/ Permanent/ Part-time 11.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.

Customer Service Representative

Scotiabank
Québec
  Customer Service Part-time
As a Customer Experience Associate/ Beauport/ Permanent/ Part-time 11.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers f...
Learn More
Apr 18th, 2024 at 17:43

Software Developer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

As a Java Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution using Java, SpringBoot, Microservices and other leading-edge technologies, maintaining high level of code quality, and driving technical discussion. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

 

Is this role right for you? In this role you will:

 

  • You will be providing technical direction with team input and feedback
  • You will be assisting in developing coding standards and testing approaches
  • You will be collaborating with the Architect (if applicable) to realize technical vision and direction
  • You will be considered an expert in a major applications and/or technical domains, and is highly regarded for their technical competence.
  • You will be providing expert advice and counsel to key stakeholders on development project teams on complex issues related to “area of specialty”
  • You will be providing reviews of solution designs and related code
  • You will be proficient in security scanning and implementing best practices to resolve security issues
  • You will mentor and help team members in technical knowledge and best coding practices

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • You have 3+ years of work experience as a Java developer with a preference for Java 8 or 11. You have experience building scalable, enterprise level technology stacks with Java but ideally with a broad set of tools
  • You have extensive experience working with Spring Boot framework and NoSQL databases such as MongoDB
  • You have experience with container orchestration technology, like Cloud Foundry or Kubernetes
  • You have experience working on projects that involve Application Security like oAuth2 and/or SSO
  • You have experience with event stream processing technologies such as Kafka or Pub/Sub
  • You have experience with Continuous Integration/Continuous Deployment (CI/CD)
  • You have experience with REST API design
  • You have knowledge in Object Oriented and Functional Design
  • Preferred: You have worked on productionizing NodeJS servers
  • Preferred: You have experience with at least one modern JS framework, preferably React
  • Preferred: You’ve used modern JS toolsets (ES6, Typescript, Babel, Lerna, Jest, Protractor)
  • You have a passion to work in a fast pace high performance team and having a desire to take the team towards the next level
  • You are able to do deep research alone, to solve problems in a timely manner. You are passionate about sharing your solution to the team
  • You have well rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

 

Software Developer

Scotiabank
Toronto
  IT & Telecoms Full-time
As a Java Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication do...
Learn More
Apr 18th, 2024 at 17:41