We're looking for an Administrative Support Agent II to join our growing team!

What you will accomplish with us :

• Perform various daily administrative tasks such as shipping documents, materials or correspondence, data entry, scanning or filing, requesting materials or supplies, setting up workstations, etc.
• Open files (no ACD, Automatic Call Distribution), and also manage the ICN tool.
• Manage correspondence and ensure quality and accuracy of information.   
• Copy data from documents or databases using our standardized methods.
• Respond to a variety of requests.
• Support projects or new initiatives upon request.

What you'll get out of it:

• Administrative Technician or equivalent combination of education and experience
• Minimum 5 years' experience in an office environment
• Excellent customer service and relationship building skills
• Exemplary written and verbal communication skills
• Highly organized and able to effectively manage workflow without continuous supervision
• Team spirit and positive attitude
• Ability and willingness to learn
• Proficiency in MS Office (Word, Excel and PowerPoint)
• No Canadian work experience required, but must have authorization to work in Canada.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We’re looking for a Customer Service Representative - Auto Claims to join our growing team!

What you'll do here:

• Respond to calls from insureds to open auto claims and provide updates on existing claims.
• Answer calls in a professional manner in order to take care of our insureds.
• Handle emergency situations in a courteous and respectful manner.
• Recommend our business partners to our clients (rental company/body shop/emergency service/contractor).
• Document incoming requests in accordance with established standards and procedures.
• Consult, interpret, verify, correct and update various documents and data.

What you bring to the table:                                 

• Bachelor's degree or insurance training or equivalent training or experience
• At least 6 months experience in a call center environment
• Bilingualism is required.
• Passionate about customer service
• Comfortable with computer systems
• No Canadian work experience required however must be eligible to work in Canada.

#LI-HYBRID

#LI-CLAIMS

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

We’re looking for an Administrative Support - Mailroom Machine Clerk to join our growing team!

This position is being offered initially as a 12 month contract based out of the 700 University Ave Toronto office location. This is a full time opportunity based on a 35 hour work week (Monday-Friday) and will require the successful candidate to attend in office 5 days a week

What you’ll do here:

• Operate assigned mailroom equipment while maintaining accuracy and attention to detail of work

• Perform operational checks during machine use to ensure quality of work produced

• Set up machine according to specifications and ensure availability of appropriate materials to ensure work is processed accurately and based on client prescribed guidelines.

• Complete routine preventative maintenance on assigned machine to ensure optimal efficiency in accordance with machine maintenance procedures.

• Assist with troubleshooting basic problems/issues associated with assigned equipment where applicable.

• Provide clear communication and instructions to other team members and staff within the mailroom.

• Support additional mailroom duties as assigned

What you bring to the table:

• Administrative Technician or equivalent combination of education and experience

• 1-3 years minimum of experience in an office environment

• Experience with printing equipment and office machinery

• Highly organized and able to manage workflow efficiently without continuous supervision

• Team player with a positive attitude

• Demonstrated ability and willingness to learn

• Proficiency in MS Office (Word, Excel and PowerPoint)

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Onsite
 

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.