Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Store Manager, you can expect to:

• Coach, develop and retain a high-performing sales team with a strong focus on customer experience
• Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Invest in the growth of employees through various of world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Exercise autonomy to operate your store like a business, curating solution-based experiences

What’s in it for you:

• Competitive compensation plus lucrative management bonus program

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits- 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for:

• A progressive thinker with a desire to innovate and share ideas that have real business impacts.
• An ability to deliver on business plans to meet regional, and store targets
• A leader who fosters collaboration and passion for leading and inspiring teams
• An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
• You meet the minimum age of majority (varies by province)
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Travel Requirements: Up to 100%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 307067

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

What are we looking for?
Engineering – Wireless Data Core Team is looking for Network Designer Reporting to the Manager, Engineering – Wireless Data Core, the Data Networks specialist will be the technical Subject Matter Expert (SME) to support the engineering & implementation for Wireless Data Core platforms, services and networks (including 5G, MEC, LTE, IoT, LTE, etc…). 

What you will be doing?

• Take full accountability and ownership in the engineering deliverables for wireless data core platforms, including but not limited to the following:

1.   5G Standalone Core (5GC):
2. AMF, SMF, UPF

• Evolved Packet Core (EPC):

1. MME, PGW, SGW, ePDG

• Software development and scripting to automate functional service validation for wireless solutions.
• Provide technical documentation support to facilitate configuration design changes on Wireless 3GPP platforms in support of 5G & LTE wireless solutions
• Integrate and deploy next generation cloud native network functions based on Kubernetes (k8s) and virtualization technology.
• Utilize cloud and virtualization tools to automate workflows, platform instantiation, service validation, and KPI reporting. 
• Capacity planning, dimensioning, and KPI performance reporting of platforms.
• Co-ordinate and work closely with peer departments (eg. Project Management, Network Operations, Network Planning, Product Development, IT, Engineering, etc…) for end-to-end service integration, implementation and solution delivery. 
• Author lab design and execute implementation/validation in lab environment to simulate changes in a controlled environment prior to production rollout. 
• Provide troubleshooting support to Operations and peer technical teams. 
• Provide resolution for technical issues related to engineering design.
• Manage Vendor relationships (eg. review of vendor quotes, scope of work documents, solution requirements, design specifications, acceptance test plans, MOPs, and roadmap of platform evolution). 
• Work in a tight, highly motivated, team environment taking on leadership responsibility when necessary.

What will you bring?

• Working knowledge of 5GC/LTE/3G call flows and 3GPP architecture.
• Working knowledge with Docker, Kubernetes, Ansible, microservices, edge computing, orchestration, CI/CD pipeline integration and workflow automation in a cloud environment.
• Cloud certifications with Azure, AWS, and/or GCP would be an asset. 
• Experience with Splunk, Grafana, Prometheus, Jaeger, EFK or ELK stack, software defined networking (SDN) as applicable to Wireless Packet Core.
• Scripting (python, shell) and sysadmin skills on Linux environments: a strong asset
• University Degree or equivalent in engineering/computer science discipline.
• Core Competencies include Innovative and Creative thinking, Problem Solving abilities, Adaptability and Initiative.
• Excellent communication, inter-personal skills, teamwork and collaborative abilities with proven ability to work in cross-functional teams and to work with minimal supervision.
• Proven ability to multi-task and deliver in order to meet tight deadlines.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: No Selection
Work Location: 8200 Dixie Rd (341), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 312713

We are seeking a Warehouse Associates – Forklift Operator to work in our National Distribution Centre. We are looking for a talented individual to join our winning team where you will have a chance to grow and deliver world class service to our customers.

***Please note that the shift is working during the day shift from 7:30 pm to 4:00pm - working Monday through to Friday with days off Saturday and Sunday***

What you will be doing:

•Focus on excellence in execution – process customer orders and returns on time and accurately

•Meet team targets by “going to the work”

•Execute all customer-facing tasks with precision and speed

•Improve Order Accuracy

•Improve Inventory accuracy & control

•Meet individual cycle time and efficiency targets

•Meet all Customer Service Metric targets

•Follow all policies & procedures

Forklift

•Operate all equipment in a safe manner

•Maintain certification requirements for operation of equipment

•Inspect equipment per policies & regulations

Receiving

•Unload product from trucks

•Match products in shipments to purchase orders

•Inspect, sort, count & verify inventory

•Stage products for put away activities

Returns & Restocking

•Unload product from shipping containers and stage for crediting activities

•Process credits for customer returns

•Sort & control inventory for restock, return to vendor or liquidation

•Inspect & prepare inventory for restocking

•Put away inventory into corresponding location

Fulfillment

•Put away inventory into corresponding location

•Print & prepare orders for picking activities

•Pick customer orders and stage for packing activities

•Pack, label & check customer orders and stage for shipping activities

•Scan, weigh & ship customers orders and load onto trucks

•Process inventory kitting activities as requested

Inventory

•Consolidate inventory, perform cycle counting and stock adjustments, ensure inventory is in the right location. Understand inventory processes

•Assist in inventory and counting procedures

•Maintain a clean & safe workstation

•Maintain equipment & tools

•Organize & maintain inventory of packing materials (bins, boxes, collates etc.)

What you will bring:

• Must possess a current forklift license and have a minimum of 3 years of forklift experience

• Must great working knowledge of RF technology and inventory count/ movement experience.

• Must be able to learn new processes quickly in a fast-paced environment.

• Must have a positive attitude and be willing to work as part of an inventory team.

• Must be able to lift up to 50 lbs.

• Must be able to work independently and meet targets and follow detailed instructions on the day shift.

Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 6885 Kennedy Road (177), Mississauga, ON
Travel Requirements: None
Posting Category/Function: Warehouse / Distribution & Forklift Operator
Requisition ID: 312165

Reporting to the Sr. Manager, Revenue Assurance, the successful candidate will be an energetic, thorough, and detail-oriented contributor with expert knowledge of controls, data analytics and reporting. We have a bold vision of developing new Revenue Assurance capabilities to deliver even better experiences to our valued customers and frontline team members that support our customers. To enable that vision, we are looking for individuals with a passion for collaboration and innovation. Gone are the days of traditional transactional reporting using clunky tools and stale data – join us to make an impact!

What you’ll be doing:

• Lead the development and migration of Revenue Assurance controls, reporting and dashboards through the entire development lifecycle (scoping, requirements, development, QA, defect management, deployment, etc.) in Databricks.
• Monitor Revenue Assurance controls, reporting and dashboards to identify revenue related risks, and recommend, implement, and monitor corrective actions.
• Perform analysis and transformation of various internal and external data sets with the aim of generating actionable insights.
• Undertake self-initiated analysis to uncover opportunities or instances of revenue or cost exposure/overbilling.
• Help with process automation, technical and analytical support to the operational and management teams when required.
• Generate business case and/or cost benefit statements to support analysis and key findings for any revenue recovery opportunities.
• Collaborate with key internal and external stakeholders to resolve issues or identify and implement opportunities that improve operational processes when required.
• Identify opportunities to leverage advanced analytics (esp. predictive) to effect better business outcomes.
• Support data stewardship and data governance activities and initiatives as needed.

What you’ll bring:

• Undergraduate degree from a recognized university (computer science/engineering, mathematics, business, or equivalent).
• 2-4 years of demonstrated coding, business reporting and analytical experience, preferably within the telecom industry.
• Experience analyzing, manipulating, transforming, and interpreting large and complex datasets (i.e., millions of rows)
• Technical Aptitude: Advanced knowledge of database queries, structures, and data management principles. Python, Excel/VBA, SAS, Business Objects, and other coding will be an asset.
• Experience with one or more current BI and visualization tools such as Tableau and Power BI.
• Demonstrated knowledge of the master data lifecycle, including experience with data profiling and data quality.
• Practical experience with Software Development Lifecycle (SDLC) and ETL (extract, transform, load) processes and associated tools.
• Exceptional analytical and problem solving skills.
• Excellent interpersonal and communication skills with ability to work with cross-functional teams.
• Strong planning and organizational skills and ability to contribute to and support multiple projects in a high-paced performance environment.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: No Selection
Posting Category/Function: Finance & Accounting & Audit / Compliance
Requisition ID: 311907

At Rogers, our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
• Promote Rogers & Fido brands, including Rogers Mastercard  
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology
• You meet the minimum age of majority in your province 

After you apply: watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: Unit 172, 1-Londonderry Mall NW (5653 Rog- Londonderry), Edmonton, AB
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298460